Premium not working on a different device

[Gallagorilla]

I damaged a phone and had another activated, downloaded and logged into the same account but it shows I'm not premium. I'm not going to be billed again for the SAME account I've had premium on. So what do I do?

[MattSuda]

Hey @Gallagorilla

It sounds like you are logging into the wrong account.

Check out these support article:

https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/

https://support.spotify.com/account_payment_help/login_help/do-i-have-an-additional-account/

Does that help?