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Premium page doesn't load

Premium page doesn't load

I want to upgrade free plan, but when I go to premium page, It keeps showing a green screen with " Something's gone wrong. Refresh this page or try again later. It may take some time to get things up again."

So I can't access anything, seem like 500 error or something but maybe a sign for me to not upgrade to premium '-' 

 
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2 Replies

yenyu_0-1703477663010.png

This is the image of the error

Hey @yenyu,

 

Thank you for reaching out here in the Community.

 

Could you try to restart the affected device to see if that makes any difference for you?


It's also a good idea to check with a different network connection to see if you'll be able to upgrade. If possible, ask a friend or a family member to start a hotspot for you and use that network. If this is not possible - try with another Wi-Fi connection instead.

 

In case the issue persists, we'd suggest that you try on a different browser or in an incognito window to avoid any issues caused by the saved cache or cookies.

 

Hope this helps. Happy Holidays🎉

LyubkaModerator
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