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Premium subscription cancelled?

Premium subscription cancelled?

I found out today that I didn't have a premium account anymore, while I didn't unsubscribe anything. How is this possible?

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3 Replies

Hey @user-removed! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Does your account overview say that you've got Spotify Premium?

If yes, I'd recommend you to reinstall your app, here's a step by step tutorial on how to do it. ^^

 

Let me know how it goes!

Peace

Hi Nico, 

 

My profile page also states that I don't have the premium subscription anymore.

Hi @user-removed,

 

Thanks for the info!

 

Please, can you take a look at your Receipts page, what do you see there?

 

Thanks,

Tom

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