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Premium to premium duo UK

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Premium to premium duo UK

I have just accepted my partner's invitation for a premium duo account. I went in to cancel my own individual premium account but cannot find the option to do so. Is my own account automatically cancelled so that I don't need to do anything to ensure no further payments are taken? Thanks. 

 

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Hey there @Anne111

 

Thanks for reaching out to us about this - we'll be glad to help you out here.
 

Keep in mind that once you accept an invite to join Premium Duo your original Premium subscription gets automatically canceled. That's why the option to cancel your plan doesn't show up as available to you. 

 

Only Spotify users who already have Premium through another company need to cancel and wait for their current Premium to end before joining Premium Duo.

 

Hope this helps. Let us know if you have any more questions.   

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Marked as solution

Hey there @Anne111

 

Thanks for reaching out to us about this - we'll be glad to help you out here.
 

Keep in mind that once you accept an invite to join Premium Duo your original Premium subscription gets automatically canceled. That's why the option to cancel your plan doesn't show up as available to you. 

 

Only Spotify users who already have Premium through another company need to cancel and wait for their current Premium to end before joining Premium Duo.

 

Hope this helps. Let us know if you have any more questions.   

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