Premium trail denied, did not try premium before

[Mamarijke]

Plan

Free to Premium

Operating System

Andriod

My Question or Issue

I get the message that i tried premium before after paying. I did use creditcard for familymember. This account was never premium. How do i solve this.

[Maxim]

Hey @Mamarijke,

Thanks for reaching out.

Each payment method can also only be used once for claiming such offers, so you would have to use a different payment method for it 🙂

Hope this clears things up!