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Problem (bug) when I try to change the payment method

Problem (bug) when I try to change the payment method

I'm trying, without success change my credit card number, but when I put all my informations an click to change (when supose a page requiring the number of the credit card and the other informations) the loading spinner never goes away.

 

I need to change my credit card because I have broken my old credit card.

 

Thanks.

Reply
1 Reply

Hey, @user-removed - that's not cool! Let's try to figure this out.

 

Can you tell me what device and browser you're currently using?

 

My first suggestion would be to try using a different device (tablet, etc.) or browser to input your payment details. Also, opening a private or incognito mode window often helps.

 

If you're still having issues after trying these solutions, reply back and we can troubleshoot further. 🙂

 

 
- Jiana

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