Problem having with the Premium 60 Days Campaign

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Problem having with the Premium 60 Days Campaign

yukikoyama
Newbie

I am having trouble with the Spotify Premium 60 Days free campaign. I had a mail saying that it will be 60days free premium offer but after starting the trial, it says it is only 30 days free premium.

By the way, I'm a Spoitfy Japan user.

1 Reply

Re: Problem having with the Premium 60 Days Campaign

MattSuda
Community Legend

Hey @yukikoyama

 

Sorry to hear about this problem.

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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