Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Problem with accepting card

Problem with accepting card

I've had premium for a while now and I recently had to get a new card and I had to update my info and now it won't let me put in the card expiration date tells me to enter month when I put all the info in
1 Reply

Hey @Matt375!


Welcome to the forums.


Can you please check the following:


If after this you are still having issues please let me know and I will see what else I can suggest 🙂


If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts