Problem with account upgrade | Odeta Stuikys Rose

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Re: Problem with account upgrade | Odeta Stuikys Rose

odetastuikysros
Regular

Thanks for suggestion zanib and dahl12345

1 person liked this

Re: Problem with account upgrade | Odeta Stuikys Rose

Rock Star 9
Rock Star 9

Hello @odetastuikysros!

 

Can you let me know if the steps in this Support article did the trick for you?

 

Keep me posted :)

Jose_MRock Star 9
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Re: Problem with account upgrade | Odeta Stuikys Rose

Anneher44
Newbie

Hey odeta stuikys rose

 

Try different brower with different location.

Re: Problem with account upgrade | Odeta Stuikys Rose

odetastuikysros
Regular

Hello Jose_M

I am still facing same problem.

Re: Problem with account upgrade | Odeta Stuikys Rose

miron56789
Newbie

Odeta, might be possible you missed a single digit or something else.

Re: Problem with account upgrade | Odeta Stuikys Rose

balnco
Newbie

check your login details and try again

Re: Problem with account upgrade | Odeta Stuikys Rose

Rock Star 9
Rock Star 9

Hello @odetastuikysros!

 

Can you try these three steps from the Support article? Here they are:

 

  • Wait a few days and try again. 
    There might have simply been a temporary connection problem when the transaction was attempted. We’d also recommend giving it a try in a private/incognito window in your web browser.
  • Try a different payment method. 
    We have a range of payment methods available. Try selecting an alternative method to what you’ve already tried.
  • Contact your bank or credit card company. 
    Their phone number is usually provided on the back of the card you’re trying to use.

Let me know if that does the trick!

Jose_MRock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Problem with account upgrade | Odeta Stuikys Rose

Grove15s
Newbie

contact your service provider odeta stuikys rose

Re: Problem with account upgrade | Odeta Stuikys Rose

bangor
Newbie

I didn't face such kind of problem odeta. Ask customre care directly

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