Problem with account upgrade | Odeta Stuikys Rose

[odetastuikysros]

Thanks for suggestion zanib and dahl12345

[Jose_M]

Hello @odetastuikysros!

Can you let me know if the steps in this Support article did the trick for you?

Keep me posted :)

[Anneher44]

Hey odeta stuikys rose

Try different brower with different location.

[odetastuikysros]

Hello Jose_M

I am still facing same problem.

[miron56789]

Odeta, might be possible you missed a single digit or something else.

[balnco]

check your login details and try again

[Jose_M]

Hello @odetastuikysros!

Can you try these three steps from the Support article? Here they are:

• Wait a few days and try again. 
  There might have simply been a temporary connection problem when the transaction was attempted. We’d also recommend giving it a try in a private/incognito window in your web browser.
• Try a different payment method. 
  We have a range of payment methods available. Try selecting an alternative method to what you’ve already tried.
• Contact your bank or credit card company. 
  Their phone number is usually provided on the back of the card you’re trying to use.

Let me know if that does the trick!

[Grove15s]

contact your service provider odeta stuikys rose

[bangor]

I didn't face such kind of problem odeta. Ask customre care directly