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Problem with premium

Problem with premium

Hi, i have a problem with Premium. Spotify took money from my account 10.04.2018, but actually i don't have premium

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1 Reply

Hey @Gulczas1337,


you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

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