Problem with subscription

[dguell]

Hello

I have Premium since 2016 and this month I've received your mail telling me that can't charge the quote.

I us paypal and it is ok with other aplications.

What can I do ? 

[AndyJoel]

Hi @dguell!

Welcome to the Community.

In this case, can you confirm if your PayPal account meets the requirements here? If it does meet them, there's nothing to worry about. The system will try to take the payment again in the coming days.

Let us know how you get on.

[dguell]

Hi

I have solved it. I have re-confirmed the PayPal card.

Thanks

[AndyJoel]

Thanks for the quick reply!

We're glad to hear everything's working fine now.

Don't hesitate to get in touch if you need us again.

Our best 😁

[user-removed]

Hi

On Friday, I confirmed the payment and today I have received the mail again telling me that I have 2 days to pay.......

Where is the problem ???