Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem with upgrading to Premium using PayPal

Problem with upgrading to Premium using PayPal

I'm attempting to upgrade my free Spotify account to the 3 months Premium for 99 cent deal that I got an email about.  It takes me through to the Paypal payment page, I choose my credit card, it says processing, processing, and then goes back to the start page with no success.  Have tried it 3 times on my Mac desktop, my iPhone, and my Windows laptop with no luck.  I've logged into my Paypal account to see if any went through, but nothing at all.  Take my **bleep** money, Spotify! I want Premium!! Waaah! Help!

Reply
3 Replies

Have you tried using your bank account instead of the credit card? It is in some cases an option and I have discovered it sometimes work better.

 

Good luck!

hello, i try to put spotify a day with my paypal sales but it does not work!

I tried that too.  Still didn't work.

Suggested posts