Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problema tratando de renovar suscripcion

Problema tratando de renovar suscripcion

tengo mas de 5 medio de pago, todos activos con diferentes banco y no he podido renovar mi suscripcion, la cancele como indican ustedes en link adjunto en la seccion "¿Ninguna opción resolvió el problema?", y nada, tambien trate desde diferentes redes y nada, adjunto el error, borre datos sensibles de la TC

 

<Moderator edit: Screenshot had personal info>

Reply
1 Reply

Hey @dfariazo, welcome to the community!

 

As the community is supported in English, I hope you don't mind me replying like this 🙂

 

Let's make sure the cards you're using meet the requirements on the picture attached to this post. You might need to contact your bank or card issuer to make sure they do.

 

If you're sure the cards meet all the requirements, try clearing your browser's cache and cookies or using an incognito window to subscribe again.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts