Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Problems with credit card payment

Problems with credit card payment

Hi everybody, first i'm sorry for my english. I have a problem with a credit card payment, in the last months I saw how my payment of the mebrship has been duplicated and also has an extra cost. I don't know how could it be, if somone can help me with that i'm be grateful. 

Thanks. 

Plan

Family premium

Country

Argentina

 

Reply
1 Reply

Hey @LorenzoRi,

 

Thanks for posting in the Community.

 

Could you check if you have multiple accounts with subscriptions as described here

 

If you can't find a second subscription that way, it'd be best to contact our support team through this page.

 

Let us know how that went,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts