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Problems with payment

Problems with payment

I have been trying to pay for my premium family spotify account with 3 different credit cards and with all of them the payment has not been successful. Everything is ok with the cards: I contacted the credit card companies and there is no blocks for online purchases. Can someone please help me to solve this?

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1 Reply

Hey @AleBaum1325! We welcome you to the Spotify Community.

 

The best option is to check if your card meets the requirements here. After that, we'd recommend giving it a go from a computer using an incognito window.

 

Let us know how it goes 🙂

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