Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62409 Views
- 43 replies
- 3 likes
- 62409 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8078 Views
- 23 replies
- 2 likes
- 8078 Views
- 23 replies
- 2 likes
Received an email saying my subscription is paused
So, here are the thing first.1. I am using my own email on my spotify account. (larasomethingsomething email)2. I'm using the phone number under my mother's name for my spotify's monthly payment. I just want to know if the email I received is legit f...
- So, here are the thing first. 1. I am using my own email on my spotify account. (larasomethingsomething email) 2. I'm using the phone number under my mother's name for my spotify's monthly payment....
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- Casual Listener
- 1594 Views
- 2 replies
- 0 likes
- 1594 Views
- 2 replies
- 0 likes
Canceling Premium Trial
Hello Everyone,Where do I cancel my premium trial?thanks a lot
- Hello Everyone, Where do I cancel my premium trial? thanks a lot
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- Spotify Star
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Unable to redeem free spark premium
Hi, I recently bought the $29 spark monthly plan and it gave me spotify premium, i went to the site, put in my number got the code, entered it and logged into spotify yet I dont see an option anywhere to link my spotify to my spark account and actual...
- Hi, I recently bought the $29 spark monthly plan and it gave me spotify premium, i went to the site, put in my number got the code, entered it and logged into spotify yet I dont see an option anywher...
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
How can i stop getting charged when i canceled my subsciption?
I canceled my subscription. Yet i got billed after the fact. How can i stop this
- I canceled my subscription. Yet i got billed after the fact. How can i stop this
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- Spotify Star
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
I can't access to my premium account but still paying for it
Hi there, I've been trying to access to my premium account but I keep logging in into the free trial. Spotify is charging me for my montly premium fees which is automaticly deducted in my bank account. I tried to contact them but no solutions or answ...
- Hi there, I've been trying to access to my premium account but I keep logging in into the free trial. Spotify is charging me for my montly premium fees which is automaticly deducted in my bank...
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Premium for Family
I currently have Spotify premium and would like to move it to Spotify premium for family but my billing is through Sprint. Sprint said if I want to switch, I have to cancel my account with them and then start a new account. Would I still be able to u...
- I currently have Spotify premium and would like to move it to Spotify premium for family but my billing is through Sprint. Sprint said if I want to switch, I have to cancel my account with them and t...
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Ya no me hace valida mi tarjeta...
Hola. Tengo ya casi dos años con la suscripción premium y cada mes me hacía correctamente los cargos a mi tarjeta hasta este mes donde dejo de hacerla valida y me sale el siguiente mensaje "Ups, parece que tu tarjeta o proveedor de pago están teniend...
- Hola. Tengo ya casi dos años con la suscripción premium y cada mes me hacía correctamente los cargos a mi tarjeta hasta este mes donde dejo de hacerla valida y me sale el siguiente mensaje "Ups, pare...
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- 100 Views
- 0 replies
- 0 likes
- 100 Views
- 0 replies
- 0 likes
Recurring Payment issue
I always use my PayPal as a payment to Spotify every month. I would get charge $9.99 at the end of every month. However, my PayPal is limited and I am fixing that right now, leading to Spotify not being able to charge my Paypal account. Therefore I b...
- I always use my PayPal as a payment to Spotify every month. I would get charge $9.99 at the end of every month. However, my PayPal is limited and I am fixing that right now, leading to Spotify not be...
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- 108 Views
- 0 replies
- 0 likes
- 108 Views
- 0 replies
- 0 likes
Cant Subcribe to Premium
Im trying to subscribe to premium but I usually get this message unable to connect pls try again later. I tried everything deleting it reinstalling and restarting the phone but it doest work
- Im trying to subscribe to premium but I usually get this message unable to connect pls try again later. I tried everything deleting it reinstalling and restarting the phone but it doest work
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Subscription issue
Hi! I am registered with a student discount under the account of ameliagcooper. I just got an iTunes gift card, and I was trying to pay the next few months off of that. I just tried to change my subscription on my appleID to my student discount so it...
- Hi! I am registered with a student discount under the account of ameliagcooper. I just got an iTunes gift card, and I was trying to pay the next few months off of that. I just tried to change my subs...
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- Community Legend
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Two different charges per month while having a family plan
Hello. I have Spotify Premium and I recently noticed that there are two different payments in the credit card receipt, one for the amount of one premium account and another for the Family Plan amount, I want to know why are you charging twice if, as ...
- Hello. I have Spotify Premium and I recently noticed that there are two different payments in the credit card receipt, one for the amount of one premium account and another for the Family Plan amount...
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- Casual Listener
- 158 Views
- 2 replies
- 0 likes
- 158 Views
- 2 replies
- 0 likes
Switched subscription by accident
I switched my subscription by accident to a family plan my old plan was til October next year i want to switch back to that
- I switched my subscription by accident to a family plan my old plan was til October next year i want to switch back to that
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- Roadie
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Problema Con Tarjeta de Prepago
Tengo 1 problema con 1 tarjetade prepago ,la compre en 1 Oxxo y la tarjeta se activo correctamente, la canjee correctamente ,a la cuenta correcta , pero en mi cuenta me aparece que mi suscripcion se vence el 9/7/17 cuando la fecha correcta deberia de...
- Tengo 1 problema con 1 tarjetade prepago ,la compre en 1 Oxxo y la tarjeta se activo correctamente, la canjee correctamente ,a la cuenta correcta , pero en mi cuenta me aparece que mi suscripcion se ...
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- 154 Views
- 0 replies
- 0 likes
- 154 Views
- 0 replies
- 0 likes
Plan familiar
Spotify no me deja obtener el plan familiar y cada vez que intento pagarlo me aparece un mensaje que dice que lo intente más tarde ya que mi tarjeta no está teniendo un buen día. Ya lo he intentado varías veces pero todavía no puedo pagarlo. ¿Qué pue...
- Spotify no me deja obtener el plan familiar y cada vez que intento pagarlo me aparece un mensaje que dice que lo intente más tarde ya que mi tarjeta no está teniendo un buen día. Ya lo he intentado v...
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- Casual Listener
- 132 Views
- 1 replies
- 1 likes
- 132 Views
- 1 replies
- 1 likes
Can't suscribe
I have a problem with suscribing to the familiar premium. I've tried to suscribe with creditcard and debitcard, but it doesn't Work. What can i do?
- I have a problem with suscribing to the familiar premium. I've tried to suscribe with creditcard and debitcard, but it doesn't Work. What can i do?
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- 104 Views
- 0 replies
- 0 likes
- 104 Views
- 0 replies
- 0 likes
mudar forma de pagamento
Não consigo mudar minha forma de pagamento do cartão para ao boletoPreciso do boleto no e-mail se possível todos os meses
- Não consigo mudar minha forma de pagamento do cartão para ao boleto Preciso do boleto no e-mail <mod snip/ email> se possível todos os meses
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- 225 Views
- 0 replies
- 0 likes
- 225 Views
- 0 replies
- 0 likes
Believe i will be charged twice for a month
I got the recurring payment authorized of $4.99 on June 27, and i checked my spotify account to see when i will be charged again for the next month cause i want to switch to spotify free after this month that i got charged for already, and it says i ...
- I got the recurring payment authorized of $4.99 on June 27, and i checked my spotify account to see when i will be charged again for the next month cause i want to switch to spotify free after this m...
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Billing date has changed without me changing it
I didn't have money in my bank account on the 21st of June which is my billing date....I updated my info and was charged on the 30th of June....but now it's saying it's going to renew my subcription and charge me again today....on July 8th...
- I didn't have money in my bank account on the 21st of June which is my billing date....I updated my info and was charged on the 30th of June....but now it's saying it's going to renew my subcription ...
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- Newbie
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
Why has all my playlists been deleted since yesterday??
I went to go play my playlists on Spotify for a party this evening and all my playlists have gone? I'm so upset because I've had it for 2 years and all of my music has built up and now non of its there, I really hope I can get it back as I've done no...
- I went to go play my playlists on Spotify for a party this evening and all my playlists have gone? I'm so upset because I've had it for 2 years and all of my music has built up and now non of its the...
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- Gig Goer
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
My 30 day free trial
I just signed up for a 30 day free trial but it says that my subscription will renew tommorow and I will be charged $10
- I just signed up for a 30 day free trial but it says that my subscription will renew tommorow and I will be charged $10
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- Casual Listener
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes