Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 144077 Views
- 99 replies
- 12 likes
- 144077 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16764 Views
- 27 replies
- 4 likes
- 16764 Views
- 27 replies
- 4 likes
Superuser Contribution Being charged but only got spotify free.
Ive tried contacting spotify but they haven't got back to me and they haven't got a contsct number. I'm getting quite annoyed as this is the 4th month I've been charged for spotify and I havent even got premium!!
- Ive tried contacting spotify but they haven't got back to me and they haven't got a contsct number. I'm getting quite annoyed as this is the 4th month I've been charged for spotify and I havent even ...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Student discount
I recently became a student and wanted to renew my premium only if it was at the student discounted price. I accidentally did the regular premium and when trying to do the student it said it couldn't verify my status. Is there anyway to get 9.99 plus...
- I recently became a student and wanted to renew my premium only if it was at the student discounted price. I accidentally did the regular premium and when trying to do the student it said it couldn't...
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- 147 Views
- 0 replies
- 0 likes
- 147 Views
- 0 replies
- 0 likes
Solved!! Premium problem
I have a problem with my Spotify premium account. I took the premium 2 days ago, on the computer, so on the computer everything is okay, but on the phone there is a lot of problems.. My Playlist are downloaded, but : I can't put the shuffle mode or r...
- I have a problem with my Spotify premium account. I took the premium 2 days ago, on the computer, so on the computer everything is okay, but on the phone there is a lot of problems.. My Playlist are ...
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- Casual Listener
- 371 Views
- 2 replies
- 0 likes
- 371 Views
- 2 replies
- 0 likes
Premium
I unsubscribe to premium this last month but it is staying premium till September. Am I going to get chargers
- I unsubscribe to premium this last month but it is staying premium till September. Am I going to get chargers
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- Not applicable
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Solved!! Premium disappeared
Today we all lost our premium accounts (premium for family). We don't know what was the case to cause this to happen, because everything was paid. Is this a error or a glitch that happened today? And what else can we do about this?
- Today we all lost our premium accounts (premium for family). We don't know what was the case to cause this to happen, because everything was paid. Is this a error or a glitch that happened today? And...
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- Casual Listener
- 323 Views
- 2 replies
- 0 likes
- 323 Views
- 2 replies
- 0 likes
Premium activation
Hey guys . I have paid my premium through dragon pay . How long will my acc be activated to premium. Will I get a notice through mail or txt???
- Hey guys . I have paid my premium through dragon pay . How long will my acc be activated to premium. Will I get a notice through mail or txt???
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- Not applicable
- 341 Views
- 1 replies
- 0 likes
- 341 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium cancellation
Does anyone know what will happen if I'll just stop paying for the Premium account? Is it just going to be cancelled automatically or there will be some problem with it? Thanks
- Does anyone know what will happen if I'll just stop paying for the Premium account? Is it just going to be cancelled automatically or there will be some problem with it? Thanks
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- Community Legend
- 651 Views
- 3 replies
- 0 likes
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Spotify
- 651 Views
- 3 replies
- 0 likes
Purchased Premium while on Free Trial
I paid my monthly payment on my subscription in Spotify even my 7-day free trial was not expired, when will I know if my payment was activated?
- I paid my monthly payment on my subscription in Spotify even my 7-day free trial was not expired, when will I know if my payment was activated?
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- 203 Views
- 0 replies
- 0 likes
- 203 Views
- 0 replies
- 0 likes
Solved!! premium
Hi alli have just upgraded my phone package and it comes with 12 months spotifiy subsription. As a premium member already anyone know how i go about canceling my direct (thats the easy bit) and use the free package that comes with my upgrade to carry...
- Hi all i have just upgraded my phone package and it comes with 12 months spotifiy subsription. As a premium member already anyone know how i go about canceling my direct (thats the easy bit) a...
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- Spotify Star
- 520 Views
- 3 replies
- 0 likes
- 520 Views
- 3 replies
- 0 likes
Premium is not working on my iphone
Hi there,I upgrated my subscrition to premium but even thou it says premium, it's still on the free one. I can't skip songs for example.Please help me
- Hi there, I upgrated my subscrition to premium but even thou it says premium, it's still on the free one. I can't skip songs for example. Please help me 😄
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- Spotify Star
- 321 Views
- 3 replies
- 0 likes
- 321 Views
- 3 replies
- 0 likes
started trial for pemium but it doesnt start
I started the trial for premium with the august offer to get 60 days instead of 30 and I entered my paypal, but the trial wont start. I tried to uninstall and log out but that didnt help.
- I started the trial for premium with the august offer to get 60 days instead of 30 and I entered my paypal, but the trial wont start. I tried to uninstall and log out but that didnt help.
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- Not applicable
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Solved!! I need to freeze or cancel only for a few months
Hello Spotify team, I need to cancel my subscription for the next 5 months because of health resasons but I'm planning to reopen my subscription, before I do that I wanted to know if my playlist will be lost once I close the account for a few months....
- Hello Spotify team, I need to cancel my subscription for the next 5 months because of health resasons but I'm planning to reopen my subscription, before I do that I wanted to know if my playlist will...
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- Casual Listener
- 326 Views
- 2 replies
- 0 likes
- 326 Views
- 2 replies
- 0 likes
Student
I've had spotify student and have been paying the student price and now I just recieved a charge for the non-student premium price without swicthing anything on my account. I am still a student and again have not made any modifications to my account.
- I've had spotify student and have been paying the student price and now I just recieved a charge for the non-student premium price without swicthing anything on my account. I am still a student and a...
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Credit card
Hallo everyone, I just offered a Premium subscription to a friend of mine. We registered on her laptop with the references of my credit card. It works perfectly. But when we download the app on her iPhone from App Store her personal credit card is au...
- Hallo everyone, I just offered a Premium subscription to a friend of mine. We registered on her laptop with the references of my credit card. It works perfectly. But when we download the app on her i...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes
Wish box for missing records
I pay for premium and have had it for over a year and paid but for some reason it has gone back to standard.There is no number to call eitger so how am i supposed to get a resolution?
- I pay for premium and have had it for over a year and paid but for some reason it has gone back to standard. There is no number to call eitger so how am i supposed to get a resolution?
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Solved!! Activation Spotify Family
Bonjour,Auparavant j'étais avec Spotify Premium mais depuis hier j'ai souscrit au Spotify Family mais aujourd'hui mon abonnement apparaît toujours en premium sur mon application.Y'a t'il un délais d'activation ?Cordialement
- Bonjour, Auparavant j'étais avec Spotify Premium mais depuis hier j'ai souscrit au Spotify Family mais aujourd'hui mon abonnement apparaît toujours en premium sur mon application. Y'a t'il un d...
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- Casual Listener
- 303 Views
- 2 replies
- 0 likes
- 303 Views
- 2 replies
- 0 likes
User name
I am trying to sign up to Spotify. Do not have Facebook . When signing up never accepts username. any reason why??
- I am trying to sign up to Spotify. Do not have Facebook . When signing up never accepts username. any reason why??
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Subscribe to premium
I subscribe to premium today. Im just wondering do i need to download the songs to may playlist so i can be able to listen to it offline? Im kinda confuse. Appreciate your help
- I subscribe to premium today. Im just wondering do i need to download the songs to may playlist so i can be able to listen to it offline? Im kinda confuse. Appreciate your help
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- Community Legend
- 260 Views
- 5 replies
- 0 likes
- 260 Views
- 5 replies
- 0 likes
Offline Usage
Hello! I recently got Preium for Student's. I've downloaded the usually stuff that I listen to. But I was wondering, if I'm using LTE and I listen to a song that I haven't downloaded, will it use my data?
- Hello! I recently got Preium for Student's. I've downloaded the usually stuff that I listen to. But I was wondering, if I'm using LTE and I listen to a song that I haven't downloaded, will it use my ...
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- Community Legend
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Solved!! Cancel premium
My next bill is scheduled for the 9th next month. If I cancel my premium subscription now, will it instantly drop my premium or will it let me use it until my next billing date?
- My next bill is scheduled for the 9th next month. If I cancel my premium subscription now, will it instantly drop my premium or will it let me use it until my next billing date?
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- Spotify Star
- 290 Views
- 1 replies
- 0 likes
- 290 Views
- 1 replies
- 0 likes