Redeem code problem

[Shlokpatel]

I have entered right redeem code for my individual 3 month subscription but still it's showing redeem code invalid. I checked my code multiple time the code is correct but still not getting it. I was very excited about it but you spoiled it all. I am very disappointed.

[Jose_M]

Hello @Shlokpatel!

Thanks for coming to the Spotify Community. I'll try to help you out.

Can you try following the troubleshooting steps in this Support article? Hopefully, these steps should help with your issue.

Let me know how it goes!