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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

126821 Views

69 replies

9 likes

Premium for Family
  • 126821 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

53339 Views

87 replies

4 likes

  • 53339 Views
  • 87 replies
  • 4 likes

DUO PLAN ISSUE

My Question or IssueI have purchase Duo plan. But my another friend is not able to join the plan. Have sent the invite, Even after putting same address, it’s not accepting. It just address didn’t match. The plan is going waste. And u want to change m...

Visitor

My Question or Issue I have purchase Duo plan. But my another friend is not able to join the plan. Have sent the invite,  Even after putting same address, it’s not accepting. It just address di...

Maxim

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

What is the plan solution for single parent with one kid?

I don’t want to pay for family with up to 6 members and Duo doesn’t permit me adding a kid as a member. Please help. I also can’t access the topic in the solution page, so sorry if I’m repeating.

Casual Listener

I don’t want to pay for family with up to 6 members and Duo doesn’t permit me adding a kid as a member. Please help. I also can’t access the topic in the solution page, so sorry if I’m repeating.

Billy-J

Spotify Star

1531 Views

6 replies

4 likes

  • 1531 Views
  • 6 replies
  • 4 likes

Paid for premium on wrong account!

I’ve been using and paying for Spotify for 5 years now, and I have no clue how I made this mistake. I planned on renewing my Premium today and signed into the wrong Facebook account when prompted. I didn’t notice it was the wrong Facebook until I ope...

Visitor

I’ve been using and paying for Spotify for 5 years now, and I have no clue how I made this mistake. I planned on renewing my Premium today and signed into the wrong Facebook account when prompted. I ...

Not applicable

298 Views

2 replies

1 likes

  • 298 Views
  • 2 replies
  • 1 likes

subscription

I want to make a payment, but it looks like the web is in error, because it says "unable to connect, please check your settings or try again later" and the 'Retry' button below it. even though my connection is fine, there is no problem.

Visitor

I want to make a payment, but it looks like the web is in error, because it says "unable to connect, please check your settings or try again later" and the 'Retry' button below it. even though my con...

Maxim

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

How to get spotify premium student discount without paying for hulu?

Previously I was able to pay for just spotify with the student discount. Now they are making me pay for hulu as well.

Visitor

Previously I was able to pay for just spotify with the student discount. Now they are making me pay for hulu as well.

Maxim

Spotify Star

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

How to downgrade from family premium to family basic?

PlanPremiumCountry: United StatesDevice(Various iPhones)Operating SystemiOS My Question or IssueJust signed up for a family premium plan yesterday. Wanted to sign up for Family Basic since we don’t listen to audio books but didn’t see the option at s...

Casual Listener

Plan Premium Country: United States Device (Various iPhones) Operating System iOS   My Question or Issue Just signed up for a family premium plan yesterday. Wanted to sign up for F...

scowar

Casual Listener

1080 Views

6 replies

0 likes

  • 1080 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Premium faimly not renewed even after being billed from my easypais

Plan Premium (Family) Country Pakistan My Question or Issue I have been using Easypaisa as my payment method for the past few months without any problems. However, this month, I faced a shortfall in my account balance, which caused my payment of 579 ...

Newbie

Plan Premium (Family) Country Pakistan   My Question or Issue I have been using Easypaisa as my payment method for the past few months without any problems. However, this month, I fa...

Eni

Moderator

934 Views

1 replies

0 likes

  • 934 Views
  • 1 replies
  • 0 likes

I want to buy Spotify annually is it possible

I don’t want to pay monthly i want to buy the plan annually so i don’t have to worry about it

Visitor

I don’t want to pay monthly i want to buy the plan annually so i don’t have to worry about it

mva121

Newbie

325 Views

2 replies

1 likes

  • 325 Views
  • 2 replies
  • 1 likes

Refund for Free 3 month subscription

I got charged for 3 month free subscribtion and short after unlinked my bank card.I need to get my 5 dollars back, since that event is free and noone told me it will charge me and won't refund

Visitor

I got charged for 3 month free subscribtion and short after unlinked my bank card. I need to get my 5 dollars back, since that event is free and noone told me it will charge me and won't refund

Blckmmb

Casual Listener

701 Views

2 replies

1 likes

  • 701 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium automatically switch to free plan

I uses premium student plan but from previous 2 months it automatically switches to free plan after one month while i my upi mandate is completely working PlanPremium CountryIndiaDeviceiPhone 12Operating softwareiOS 18My Question or Issuemy plan of p...

Visitor

I uses premium student plan but from previous 2 months it automatically switches to free plan after one month while i my upi mandate is completely working  Plan Premium  Country India ...

Billy-J

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Getting premium

I’m trying to get individual plan for premium usuing a debit gift card with more then enough money but when I enter the correct code number it tell me “The payment failed. Please try again, use a different payment card or a different payment method.”...

Newbie

I’m trying to get individual plan for premium usuing a debit gift card with more then enough money but when I enter the correct code number it tell me “The payment failed. Please try again, use a dif...

Maxim

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Yearly Subscription ended early

PlanShould be Premium Country Device(iPhone 11)Operating System(iOS 10) My Question or IssueI used a year long premium giftcard on Christmas day, but it ended today. The wise of you may notice somethings not adding up. It ended 2 days early. Now I’m ...

Newbie

Plan Should be Premium  Country   Device (iPhone 11) Operating System (iOS 10)   My Question or Issue I used a year long premium giftcard on Christmas day, but it ended today...

Maxim

Spotify Star

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Têm limite de idade para ter o Spotify

Meu esposo têm 75 anos, ele não conseguiu fazer a assinatura, o Spotify, disse que a idade dele não é compatível para o serviço

Visitor

Meu esposo têm 75 anos, ele não conseguiu fazer a assinatura, o Spotify, disse que a idade dele não é compatível para o serviço 😕

Joan

Moderator

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm not able to purchase Spotify premium in my other gmail account

I already have a account in Spotify and I have premium in it . But now I want Spotify premium in other gmail too but it's showing u already have premium account in the payment method

Visitor

I already have a account in Spotify and I have premium in it . But now I want Spotify premium in other gmail too but it's showing u already have premium account in the payment method

Joan

Moderator

145 Views

1 replies

0 likes

  • 145 Views
  • 1 replies
  • 0 likes