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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

154402 Views

69 replies

10 likes

Premium for Family
  • 154402 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

100810 Views

89 replies

4 likes

  • 100810 Views
  • 89 replies
  • 4 likes

Superuser Contribution Student Hulu problems

PlanStudent CountryUSADeviceIPhone 15 pro My Question or IssueI can’t get my Spotify account to link to my Hulu to get my Hulu activated. I’ve had this problem for years. How have you guys not fixed it yet?

Visitor

  Plan Student  Country USA Device IPhone 15 pro   My Question or Issue I can’t get my Spotify account to link to my Hulu to get my Hulu activated. I’ve had this problem for y...

xxxoliviaxx

Casual Listener

1730 Views

5 replies

0 likes

frustrated
Hulu
Student
  • 1730 Views
  • 5 replies
  • 0 likes

Superuser Contribution Paid for the subscription but the spotify app said payment failed

PlanPremiumCountryPhilippines My Question or IssueI recently saw a spotify promotion that said avail 4 months of premium for 149 pesos. After I saw that, I paid for it using gcash and it deducted 149 from my acc. A few weeks later the spotify app sai...

Visitor

Plan Premium Country Philippines   My Question or Issue I recently saw a spotify promotion that said avail 4 months of premium for 149 pesos. After I saw that, I paid for it using gcash an...

AlejaR

Moderator

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant pay the premium solo

i am on windows and im from turkey trying to get a spotify premium but it just doesnt let me and say try with another card even tho i tried with 4 different cards it just tells me to try another card.

Casual Listener

i am on windows and im from turkey trying to get a spotify premium but it just doesnt let me and say try with another card even tho i tried with 4 different cards it just tells me to try another card.

CryticalAce

Spotify Star

493 Views

2 replies

1 likes

  • 493 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution I am unable to avail the new offer of 3 months for ₹59 I had filled my student id once if that is is

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

I'm trying to use a trial but it's saying I already used it

I'm trying to get a 3 month free trial with my card but it's saying I already used it even though I just made an account now

Visitor

I'm trying to get a 3 month free trial with my card but it's saying I already used it even though I just made an account now

Baypollard

Visitor

2653 Views

2 replies

0 likes

  • 2653 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify does not request UPI payment

PlanFree/PremiumCountryIndiaDeviceSamsung Galaxy M31SOperating SystemAndroid 12 My Question or IssueI tried subscribing to Spotify Premium Individual through UPI but did not get any request on my UPI app. The app that I used was FamPay, I tried a few...

Casual Listener

Plan Free/Premium Country India Device Samsung Galaxy M31S Operating System Android 12   My Question or Issue I tried subscribing to Spotify Premium Individual through UPI but did not ...

Yordan

Moderator

18200 Views

18 replies

7 likes

  • 18200 Views
  • 18 replies
  • 7 likes

Superuser Contribution cannot join duo plan

Hello i am trying to join my boyfriend's duo plan, he joined yesterday, we both live at the same address, when i try to join and enter the correct address it keeps saying "there was a problem". please help

Newbie

Hello i am trying to join my boyfriend's duo plan, he joined yesterday, we both live at the same address, when i try to join and enter the correct address it keeps saying "there was a problem". pleas...

Dani-Guareschi

Visitor

1957 Views

4 replies

0 likes

  • 1957 Views
  • 4 replies
  • 0 likes

Superuser Contribution I tried to register for Spotify Premium via Microsoft Rewards, but there is no PayPay in the payment

I tried to register for Spotify Premium via Microsoft Rewards, but there is no PayPay in the payment method.PlanPremiumCountryJapanDeviceiPhone 15 proOperating SystemiOS 18.4 My Question or Issue

Visitor

I tried to register for Spotify Premium via Microsoft Rewards, but there is no PayPay in the payment method. Plan Premium Country Japan Device iPhone 15 pro Operating System iOS 18.4   ...

Eni

Moderator

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Redeem code problem

I have entered right redeem code for my individual 3 month subscription but still it's showing redeem code invalid. I checked my code multiple time the code is correct but still not getting it. I was very excited about it but you spoiled it all. I am...

Visitor

I have entered right redeem code for my individual 3 month subscription but still it's showing redeem code invalid. I checked my code multiple time the code is correct but still not getting it. I was...

Jose_M

Spotify Star

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution why am I being charged twice for my spotify?

I currently had spotify coming from my NAB bank account not realising it was coming out twice until I changed bank accounts, It is now still coming out twice but from 2 different accounts. can you help me .

Newbie

I currently had spotify coming from my NAB bank account not realising it was coming out twice until I changed bank accounts, It is now still coming out twice but from 2 different accounts. can you he...

Nash_Fernz

Visitor

22550 Views

34 replies

3 likes

  • 22550 Views
  • 34 replies
  • 3 likes

Unintended Subscription Renewal and Payment from Backup Card

Plan: Premium (charged unintentionally)Country: UzbekistanDevice: iPhoneOperating System: iOS (latest version)My Question or Issue:Hello,I haven’t purchased a Spotify subscription recently, and I thought my account was on Free plan. However, yesterda...

Visitor

Plan: Premium (charged unintentionally) Country: Uzbekistan Device: iPhone Operating System: iOS (latest version) My Question or Issue: Hello, I haven’t purchased a Spotify subscription recentl...

pun10tial

Roadie

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Subscription plan has changed from family to individual without my knowledge

PlanCurrently - PremiumDevicePCOperating SystemWindows 11 Today, the members of my family subscription plan got emails, informing them that they was removed from the family plan. I did not do anything about my subscription plan. The only thing that h...

Casual Listener

Plan Currently - Premium Device PC Operating System Windows 11   Today, the members of my family subscription plan got emails, informing them that they was removed from the family plan. I...

jb79sb

Newbie

1459 Views

4 replies

0 likes

  • 1459 Views
  • 4 replies
  • 0 likes

Solved!! 12계월 프리미엄권은 없나요

계획프리미엄 구독국가대한민국장치(삼성갤럭시 퀀텀5)운영 체제(안드로이드15 One UI7) 내 질문 또는 문제12계월 프리미엄 이용권이 있으면 구독을 할려고 하는데 없나요개인과 듀요와 베이직 박에 없어서 문의 드립니다. 감사합니다.

Casual Listener

  계획 프리미엄 구독 국가 대한민국 장치 (삼성갤럭시 퀀텀5) 운영 체제 (안드로이드15 One UI7)   내 질문 또는 문제 12계월 프리미엄 이용권이 있으면 구독을 할려고 하는데 없나요 개인과 듀요와 베이직 박에 없어서 문의 드립니다.    감사합니다.  

Billy-J

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Amount deducted from my bank but it is still showing as a free plan.

I recently purchased a 3 months subscription of Spotify and the amount has also been deducted from my bank but in Spotify it is still showing as a Free plan and I am unable to access premium features.I have tried to logout and login again into my Spo...

Newbie

I recently purchased a 3 months subscription of Spotify and the amount has also been deducted from my bank but in Spotify it is still showing as a Free plan and I am unable to access premium features...

Billy-J

Spotify Star

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes

Upgrade to duo setup

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just upgraded to Duo premium, and trying to setup my account.The page where I can configure...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...

Maxim

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

gift card

My Question or IssueI was given a gift card,went to scratch off seal to reveal the code and scratched off code,anyway I can redeem this voucher?

Newbie

    My Question or Issue I was given a gift card,went to scratch off seal to reveal the code and scratched off code,anyway I can redeem this voucher?

Nathanurm

Visitor

1445 Views

3 replies

0 likes

  • 1445 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost my Hulu subscription because I was offered a promotion trial

I wish I knew taking the duo promotion would completely void my pre existing plan that no longer exists. I lost my Hulu subscription because I was offered a free month of duo. And didn’t realize the person had to live with me which he doesn’t do the ...

Visitor

I wish I knew taking the duo promotion would completely void my pre existing plan that no longer exists. I lost my Hulu subscription because I was offered a free month of duo. And didn’t realize the ...

Maria

Moderator

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!! Student Account Payment

PlanFreeCountryBangladesh Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I want to proceed to checkout, add my debit card specifically, it shows error. My card...

Regular

Plan Free Country Bangladesh  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When ...

Ra_f1n

Visitor

1353 Views

8 replies

0 likes

  • 1353 Views
  • 8 replies
  • 0 likes