Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192617 Views
123 replies
12 likes
- 192617 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21987 Views
28 replies
4 likes
- 21987 Views
- 28 replies
- 4 likes
Help with subscription
Hi, I need help. My mother has an activated premium that is charged from her bank account. He needs to cancel it but he doesn't have access to the spotify account. He has no email or password and doesn't know what to do. I'm sorry to write like this,...
Hi, I need help. My mother has an activated premium that is charged from her bank account. He needs to cancel it but he doesn't have access to the spotify account. He has no email or password and doe...
Spotify Star
188 Views
1 replies
0 likes
- 188 Views
- 1 replies
- 0 likes
Reembolso cobrança indevida
Fui cobrada mas meu plano Premium não tenho
Fui cobrada mas meu plano Premium não tenho
Spotify Star
118 Views
1 replies
0 likes
- 118 Views
- 1 replies
- 0 likes
Superuser Contribution Changing plans
Will I get charged for my individual plan if I just switched to a student plan? So like $11.99 + tax plus $5.99+ tax or will I just have to pay for the student one I just switched to?
Will I get charged for my individual plan if I just switched to a student plan? So like $11.99 + tax plus $5.99+ tax or will I just have to pay for the student one I just switched to?
Moderator
185 Views
1 replies
0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution Me han cobrado de más en mi plan familiar
Hice el pago de una cuenta familiar que cuesta s/. 32.90 y me han cobrado s/. 36.53. Solicito un reembolso por favor
Hice el pago de una cuenta familiar que cuesta s/. 32.90 y me han cobrado s/. 36.53. Solicito un reembolso por favor
Moderator
144 Views
1 replies
0 likes
- 144 Views
- 1 replies
- 0 likes
How do I cancel a 60 day free trial
I’m trying to cancel this 60 day free trial for premium and I’m having trouble doing that because it doesn’t show up on my profile. It ends march 10th of 2025 and I want to cancel it asap.
I’m trying to cancel this 60 day free trial for premium and I’m having trouble doing that because it doesn’t show up on my profile. It ends march 10th of 2025 and I want to cancel it asap.
Spotify Star
189 Views
1 replies
0 likes
- 189 Views
- 1 replies
- 0 likes
I'm on Spotify Free but was charged $11.99 on 25 March - how do I get a refund?
PlanFreeCountryAustraliaDeviceSurface Pro 4/Google Pixel3Operating SystemWindows10, android My Question or IssueI would like a refund for an incorrect payment which I didn't subscribe for. My account also shows that I am on Spotify free....
Plan Free Country Australia Device Surface Pro 4/Google Pixel3 Operating System Windows10, android My Question or Issue I would like a refund for an incorrect payment which I didn't ...
Visitor
1306 Views
5 replies
0 likes
incorrect charge
- 1306 Views
- 5 replies
- 0 likes
Solved!! Can't change plan from premium individual to duo
PlanPremium IndividualCountryBrazilDeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueI have a premium individual account, acquired with a 90-day free promotion which will end next week. I am trying to change my plan to Duo ...
Plan Premium Individual Country Brazil Device Samsung Galaxy S23 Ultra Operating System Android 14 My Question or Issue I have a premium individual account, acquired with a 90-day fr...
Visitor
448 Views
3 replies
0 likes
- 448 Views
- 3 replies
- 0 likes
Superuser Contribution I can't cancel my subscription. Every month it withdraws money
I can't cancel my satellitefi subscription. Every month it withdraws money, at the same time on the site says that the subscription is free and can not be canceled, although in fact the account is premium individual subscription. E-mail on the accoun...
I can't cancel my satellitefi subscription. Every month it withdraws money, at the same time on the site says that the subscription is free and can not be canceled, although in fact the account is pr...
Moderator
139 Views
1 replies
0 likes
- 139 Views
- 1 replies
- 0 likes
I cancelled my premium account in a day but still I didn't get my refund
It has been 3 day I didn't not receive my money.i cancelled my premium account with in a day ,I tried their 2 months Free trial
It has been 3 day I didn't not receive my money.i cancelled my premium account with in a day ,I tried their 2 months Free trial
Spotify Star
165 Views
1 replies
0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Rapipago
PlanPremiumPaísArgentinaDispositivoComputadora Asus y Galaxy A03 CorSistema operativoWindows 10 Mi pregunta o problemaHoy pagué en Rapipago por mi cuenta Premium Individual por 3 meses, pero en mis dispositivos no puedo usar Premium todavía y ya pasa...
Plan Premium País Argentina Dispositivo Computadora Asus y Galaxy A03 Cor Sistema operativo Windows 10 Mi pregunta o problema Hoy pagué en Rapipago por mi cuenta Premium Individual p...
Visitor
2218 Views
17 replies
0 likes
- 2218 Views
- 17 replies
- 0 likes
I Bought Spotify Premium duo but unable to enjoy premium features.
Actually I Bought Spotify Premium duo, on manager account it's good and working but ads and restrictions are still on plan member account.
Actually I Bought Spotify Premium duo, on manager account it's good and working but ads and restrictions are still on plan member account.
Spotify Star
464 Views
1 replies
0 likes
- 464 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Use gift card after trial period
Hi. So I am currently in a 3 month trial period (thanks PayPal and Spotify) of the Premium plan (not family or duo) and I have a gift card to redeem. Thanks to this community I now understand that I can't redeem a card during a trial period, so my qu...
Hi. So I am currently in a 3 month trial period (thanks PayPal and Spotify) of the Premium plan (not family or duo) and I have a gift card to redeem. Thanks to this community I now understand that I ...
Visitor
6372 Views
14 replies
0 likes
- 6372 Views
- 14 replies
- 0 likes
Solved!! Changing email address
PlanFamily Plan, with 4 membersCountryEngland, UK My Question or IssueHi, I am the Plan Manager for my spotify family plan. We have 4 member in the plan and everyone has been using it for at least 10 years now. I want to change my email address that ...
Plan Family Plan, with 4 members Country England, UK My Question or Issue Hi, I am the Plan Manager for my spotify family plan. We have 4 member in the plan and everyone has been...
Spotify Star
1178 Views
3 replies
0 likes
- 1178 Views
- 3 replies
- 0 likes
Superuser Contribution kenapa akun saya tidak mendapatkan diskon sama sekali selama bertahun-tahun
meskipun bertahun tahun-tahun memakai spotify. saya tidak mendapatkan diskon sama sekali, saya membayar premium dengan harga yang sama dengan standard. tidak dengan akun teman saya yang baru saja daftar spotify mendapatkan banyak diskon yang menarik
meskipun bertahun tahun-tahun memakai spotify. saya tidak mendapatkan diskon sama sekali, saya membayar premium dengan harga yang sama dengan standard. tidak dengan akun teman saya yang baru saja daf...
Moderator
391 Views
1 replies
0 likes
- 391 Views
- 1 replies
- 0 likes
can't register duo address
When I go to the register duo screen and type in any part of my address (postal code, first line, town, name county, whatever) NOTHING is recognised so it's impossible to set duo up.
When I go to the register duo screen and type in any part of my address (postal code, first line, town, name county, whatever) NOTHING is recognised so it's impossible to set duo up.
Spotify Star
565 Views
3 replies
0 likes
- 565 Views
- 3 replies
- 0 likes
can i get a 30-day free trial without putting in a credit or debit card?
i dont have a bank account and i want to have free premium for 30 days
i dont have a bank account and i want to have free premium for 30 days
Spotify Star
559 Views
1 replies
0 likes
- 559 Views
- 1 replies
- 0 likes
Meu plano recorrente foi reembolsado sem minha autorização e não consigo contratá-lo de novo.
Meu plano Premium Familia era cobrado de forma recorrente e hoje o aplicativo o reembolsou e cancelou meu acesso premium sem minha autorização.
Meu plano Premium Familia era cobrado de forma recorrente e hoje o aplicativo o reembolsou e cancelou meu acesso premium sem minha autorização.
Spotify Star
486 Views
1 replies
0 likes
- 486 Views
- 1 replies
- 0 likes
Superuser Contribution Can Not join Family Account. Spotify says there are Login Problems.
Hello, I can Login to my Account . I was invited by my father to Join the Family Account under If i follow the invitation and enter my Account Spotify says "Ups Something went wrong. Please try again or Check our Help area.But i could Login to Spoti...
Hello, I can Login to my Account <sensitive info removed>. I was invited by my father to Join the Family Account under <sensitive info removed> If i follow the invitation and e...
Moderator
441 Views
1 replies
0 likes
- 441 Views
- 1 replies
- 0 likes
Superuser Contribution My subscription
PlanPremiumCountry US Device IPhone 12 Pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy subscription monthly is $12.71. Before there were no ads. Now there are ads. A...
Plan Premium Country US Device IPhone 12 Pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My ...
Not applicable
944 Views
5 replies
0 likes
- 944 Views
- 5 replies
- 0 likes
Cómo puedo cancelar una suscripción
El celular se perdió y no recuerdo el correo que tenía registrado Quiero cancelar la suscripción
El celular se perdió y no recuerdo el correo que tenía registrado Quiero cancelar la suscripción
Spotify Star
553 Views
1 replies
0 likes
- 553 Views
- 1 replies
- 0 likes