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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68570 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133339 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
69931 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253134 Views
155 replies
13 likes
I’m having an issue with my Spotify Premium subscription. My account is registered in Nigeria, and I tried to pay for Premium using my UK debit card. At first, the charge was refunded, and the payment showed as “pending” for a few days. Yesterday, my...
I’m having an issue with my Spotify Premium subscription. My account is registered in Nigeria, and I tried to pay for Premium using my UK debit card. At first, the charge was refunded, and the paymen...
Spotify Star
393 Views
1 replies
0 likes
PlanPremiumCountryIndia
Plan Premium Country India
Spotify Star
191 Views
1 replies
0 likes
Since I did not have a debit card for Colombia I was using my wife's debit card once my debit card came I changed to mine but her card is still being built
Since I did not have a debit card for Colombia I was using my wife's debit card once my debit card came I changed to mine but her card is still being built
Spotify Star
173 Views
1 replies
0 likes
Hello, I was on a trial period of the subscription, and then you charged my card even though I did not want to continue it. It has not been 14 days since the payment, so please refund my money, as I really need it. Thank you for your understanding. I...
Hello, I was on a trial period of the subscription, and then you charged my card even though I did not want to continue it. It has not been 14 days since the payment, so plea...
Not applicable
495 Views
2 replies
0 likes
My daughter has a play listIt’s of over 3000 songs and she wants to take them from my Spotify account and open her own, can I send the play list of the songs to her new Spotify account when she opens it.My account is currently cancelled as Vodafone n...
My daughter has a play list It’s of over 3000 songs and she wants to take them from my Spotify account and open her own, can I send the play list of the songs to her new Spotify account when she ope...
Spotify Star
208 Views
1 replies
0 likes
PlanStudent premium CountryCanadaDeviceIPhone 13 Operating SystemIOS 10 My Question or IssueI vividly remember updating my student premium account once I received the email that it was time to re-update my student status. I went to look at my transac...
Plan Student premium Country Canada Device IPhone 13 Operating System IOS 10 My Question or Issue I vividly remember updating my student premium account once I re...
Spotify Star
173 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
182 Views
1 replies
0 likes
PlanPremium DuoCountryFrance Device(iPhone 14 Pro MaxOperating System(iOS 18.4) My Question or IssueI want to change my plan from Premium Duo to Individual. However, when I choose and accept the individual plan on the website, nothings happen : I get...
Plan Premium Duo Country France Device (iPhone 14 Pro Max Operating System (iOS 18.4) My Question or Issue I want to change my plan from Premium Duo to Individual. Ho...
Spotify Star
229 Views
1 replies
0 likes
I bought equipment at an electronics store and got a code to redeem for 3 months of free premium account, I didn't read that it has to be an account that has never had a subscription.I entered the code and then got an error that it cannot be redeemed...
I bought equipment at an electronics store and got a code to redeem for 3 months of free premium account, I didn't read that it has to be an account that has never had a subscription. I entered...
Spotify Star
230 Views
1 replies
0 likes
Got double payment action on my card while having only a premium duo plan. I don't remeber having done a previou premium plan. Checked on my payment history on spotify and only have the duo payment inside,but on my card i have the 14.99€ one and a 10...
Got double payment action on my card while having only a premium duo plan. I don't remeber having done a previou premium plan. Checked on my payment history on spotify and only have the duo payment i...
Casual Listener
2811 Views
10 replies
0 likes
I am planning to get a family plan for a year, but I am in the USA, whereas my family members are back in Nepal. Will this violate any rule or cancel my plan?
I am planning to get a family plan for a year, but I am in the USA, whereas my family members are back in Nepal. Will this violate any rule or cancel my plan?
Spotify Star
482 Views
1 replies
0 likes
PlanPremium duo CountryEcuador DeviceIPhone 15 Operating SystemIos 18 My Question or IssueThe last week I payed for my premium duo subscription but I didn’t get it, I payed again today and again I didn’t get my premium duo subscription. I’ve been cha...
Plan Premium duo Country Ecuador Device IPhone 15 Operating System Ios 18 My Question or Issue The last week I payed for my premium duo subscription but I ...
Spotify Star
221 Views
1 replies
0 likes
So, my plan was free up to now. My wife had premium for a long time.Yesterdy she signed us up for Duo and invited me. (We both live in Slovenia) I re-checked my address in my own profile, accepted the invite, and keep on getting a message, that the a...
So, my plan was free up to now. My wife had premium for a long time. Yesterdy she signed us up for Duo and invited me. (We both live in Slovenia) I re-checked my address in my own profi...
Casual Listener
3521 Views
17 replies
0 likes
PlanpremiumCountryCanadaDeviceiphone 11 & macbook air Operating SystemiOS My Question or IssueI switched to premium duo for me and my partner but his spotify still has the commercials and hes unable to access our playlists. If i'm paying for premium ...
Plan premium Country Canada Device iphone 11 & macbook air Operating System iOS My Question or Issue I switched to premium duo for me and my partner but his spotify still h...
Visitor
24163 Views
20 replies
0 likes
I am using the free trial of my premium subscription and I got an email with duo plan offer. It lead me to spotify website where I am logged in to my account, so I clicked on DUO plan activation but all it does is to return me back to my account main...
I am using the free trial of my premium subscription and I got an email with duo plan offer. It lead me to spotify website where I am logged in to my account, so I clicked on DUO plan activation but ...
Moderator
257 Views
1 replies
0 likes
I have been charged for the individual premium account. The payment is on my bank statement, and my account details show that I have the individual subscription. It shows that is active and should be working but the app is still showing up like I don...
I have been charged for the individual premium account. The payment is on my bank statement, and my account details show that I have the individual subscription. It shows that is active and should be...
Spotify Star
192 Views
1 replies
0 likes
PlanFree/Premium , trying to have Duo subscription CountryFr DeviceiPhone SE Operating SystemiOS 18.1 My Question or IssueHello !I’m trying to join a duo subscription, but of course to do it I need to specify my adress . unfortunately I am unable to ...
Plan Free/Premium , trying to have Duo subscription Country Fr Device iPhone SE Operating System iOS 18.1 My Question or Issue Hello ! I’m trying to jo...
Moderator
558 Views
3 replies
0 likes
PlanFree, but trying to upgrade to Premium individualCountryUSADeviceAndroid One Note and PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been on a free subscription and wanted to upgrade to Premium using the offe...
Plan Free, but trying to upgrade to Premium individual Country USA Device Android One Note and PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
Not applicable
910 Views
4 replies
0 likes
Eu cancelei minha assinatura,eu quero meu reembolso
Eu cancelei minha assinatura,eu quero meu reembolso
Spotify Star
266 Views
1 replies
1 likes
Hi, I currently have a Premium Family subscription, with just myself (as plan manager) and my partner. I want to switch to the Premium Duo subscription. Could some explain exactly the steps and what happens once I click the accept button to switch fr...
Hi, I currently have a Premium Family subscription, with just myself (as plan manager) and my partner. I want to switch to the Premium Duo subscription. Could some explain exa...
Community Legend
387 Views
1 replies
0 likes
