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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

129215 Views

69 replies

9 likes

Premium for Family
  • 129215 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

57973 Views

87 replies

4 likes

  • 57973 Views
  • 87 replies
  • 4 likes

How do you connect with a spotify representative?

I have a family plan and a free plan. I want to send an invite to myself from my family plan but can't recall the password for that account. I am paying for a service that I can't even receive. All of my family members have full access. Any suggestio...

Visitor

I have a family plan and a free plan. I want to send an invite to myself from my family plan but can't recall the password for that account. I am paying for a service that I can't even receive. All o...

Ximzend

Spotify Star

1341 Views

1 replies

0 likes

  • 1341 Views
  • 1 replies
  • 0 likes

I have a Subscription Code that can’t be Redeemed

Hello, I have a subscription code for 4 months of free premium, which I already have, but there’s no place to redeem the code or change my payment details. Help please?

Visitor

Hello,   I have a subscription code for 4 months of free premium, which I already have, but there’s no place to redeem the code or change my payment details. Help please?  

Maxim

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Spotify claims I don't have premium, but I do.

EDIT: Nevermind. I resolved the issue. My operator decided to drop the service of offering spotify. That's why it was cancelled.

Regular

EDIT: Nevermind. I resolved the issue. My operator decided to drop the service of offering spotify. That's why it was cancelled.

osornios

Spotify Star

235 Views

1 replies

1 likes

  • 235 Views
  • 1 replies
  • 1 likes

Unforgiving Plan changed due to card problem

my card got fraud, so it was stop. Due to that, payment was having some problem until i realized. when i update a new card, my original 6-members family old plan automatically switched back to individual plan. When i communicate with support, they to...

Visitor

my card got fraud, so it was stop. Due to that, payment was having some problem until i realized. when i update a new card, my original 6-members family old plan automatically switched back to indivi...

Anyk17

Spotify Star

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Discount Code doesn't work

HelloI've received a code for a free Premium plan for two months. It came from Glovo, the delivery service app.But as I try to use the discount code, it says I'm not eligible. I went and looked at the conditions to be eligible, and could not understa...

Newbie

Hello I've received a code for a free Premium plan for two months. It came from Glovo, the delivery service app. But as I try to use the discount code, it says I'm not eligible. I went and looked...

Maria

Moderator

809 Views

1 replies

1 likes

  • 809 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution subscription still free even after paying for premium

yesterday i gave money-1189 for individual premium pack. however it is still showing free. CountryINDIADevice(iPhone 15 plus)Operating System(iOS 18.1.1) My Question or Issueyesterday i gave money-1189 for individual premium pack. however it is still...

Visitor

yesterday i gave money-1189 for individual premium pack. however it is still showing free.    Country INDIA Device (iPhone 15 plus) Operating System (iOS 18.1.1)   My Question...

2DANNYY

Visitor

598 Views

6 replies

2 likes

  • 598 Views
  • 6 replies
  • 2 likes

I'm getting charged for a subscription I don't have

I'm getting charged for a Spotify premium account that I don't have. I have no idea how to cancel it because I do not have a login for it...please help.

Visitor

I'm getting charged for a Spotify premium account that I don't have. I have no idea how to cancel it because I do not have a login for it...please help.  

Bittencourt

Spotify Star

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

If I change to a student account, will I have access to audiobooks?

I currently have a premium account and I wonder if I would have access to 15 hours of audiobooks if I change to a student account.

Visitor

I currently have a premium account and I wonder if I would have access to 15 hours of audiobooks if I change to a student account.

Maxim

Spotify Star

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

Can I pay subscription annually on Spotify in Nigeria

Hi, as the new year begins I want to better manage funds by posting subscriptions in bulk. I can’t find an option for annual payment. Is this feature not available. If it is please direct me. Thanks

Visitor

Hi, as the new year begins I want to better manage funds by posting subscriptions in bulk. I can’t find an option for annual payment. Is this feature not available. If it is please direct me. Thanks

Juwonmotors

Newbie

1768 Views

2 replies

0 likes

  • 1768 Views
  • 2 replies
  • 0 likes

Superuser Contribution 継続できない

g mailで継続案内きたがタップしても、継続できないと表示される1月3日までだからですか?支払いはPayPayでしたいです

Visitor

g mailで継続案内きたが タップしても、継続できないと表示される 1月3日までだからですか? 支払いはPayPayでしたいです

Eni

Moderator

4916 Views

1 replies

0 likes

  • 4916 Views
  • 1 replies
  • 0 likes

Solved!! Changing country

I originally live in the Caribbean but I’m in New Jersey for a while. I bought a $10 gift card because my premium is about to run out. But it told me I needed to change the country in order for the code to be used, but it just won’t allow me to updat...

Casual Listener

I originally live in the Caribbean but I’m in New Jersey for a while. I bought a $10 gift card because my premium is about to run out. But it told me I needed to change the country in order for the c...

Maxim

Spotify Star

482 Views

3 replies

0 likes

  • 482 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error in minimum age calculation

My daughter is 13 years old, date of birth 08th august 2011, but the system doesn't allow to create a profile, due to minimum age restriction.Thank you for the help

Visitor

My daughter is 13 years old, date of birth 08th august 2011, but the system doesn't allow to create a profile, due to minimum age restriction. Thank you for the help

Maxim

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Can’t switch to duo plan because I changed from a gamily plan

I just got the duo plan for me and my husband, however when he clicks on the invite list it says that he can’t join my plan because members can only switch plans once every 12 months.

Visitor

I just got the duo plan for me and my husband, however when he clicks on the invite list it says that he can’t join my plan because members can only switch plans once every 12 months.

Maxim

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Transfer Spotify Premium student account to existing Premium Family Account

I am currently on the Spotify Premium for students plan, but I want to transfer my account (songs, playlists, taste profile, etc.) to an existing Family Premium plan (account owner not me, but my family). Is it possible to do this? Basically, I want ...

Newbie

I am currently on the Spotify Premium for students plan, but I want to transfer my account (songs, playlists, taste profile, etc.) to an existing Family Premium plan (account owner not me, but my fam...

Maxim

Spotify Star

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Basic family plan

how do you become eligible for the basic family plan instead of the regular premium?

Visitor

how do you become eligible for the basic family plan instead of the regular premium?

Maxim

Spotify Star

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

I canceled the contract by mistake

I got the chance to get premium 3 months for free and I activated it but then I canceled it by mistake.

Visitor

I got the chance to get premium 3 months for free and I activated it but then I canceled it by mistake.

Maxim

Spotify Star

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes