Subscribtions

[vmkilic]

Although İ have premium subscription i cant use the features or it doesnt allow me somehow for a reason.

Plan

Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 13

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

İOS 18.5

My Question or Issue

Although İ have premium subscription i am not allowed to use the features somehow somewhat for a reason.

[osornios]

Hey @vmkilic 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

Username/ID:        xxxxxxx

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.

Hope it helps. 🙂