Removing promotion

[erika28]

I got the promotion of introduction of 1 dollar and when I wanted to link an account I could not so I am now paying without being able to use a premium account, as I do to link an account or cancel the subscription

[Julian]

Hi @erika28, welcome to the Spotify Community!

If you received notification of the payment for the offer, we suggest that you log out and then log back into your account in order to see the Premium features.

If you are not able to see the Premium features, it's possible that the payment didn't go through. In that case, we suggest that you check the status of the payment on your bank statement. If it's pending, the funds should go back to your card in the next few days. You can find more info here.

Let us know if you have questions. Have a great day!