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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71749 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135365 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
75031 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
259237 Views
156 replies
13 likes
I got the promotion of introduction of 1 dollar and when I wanted to link an account I could not so I am now paying without being able to use a premium account, as I do to link an account or cancel the subscription
I got the promotion of introduction of 1 dollar and when I wanted to link an account I could not so I am now paying without being able to use a premium account, as I do to link an account or cancel t...
Moderator
212 Views
1 replies
0 likes
Si je prends une seule fois un abonnement et que sur le compte que j'aimerai utiliser il y a juste suffisamment pour le payer, lorsque les trois premiers mois passeront est-ce que paierai encore même si je n'ai plus d'argent sur le compte en question...
Si je prends une seule fois un abonnement et que sur le compte que j'aimerai utiliser il y a juste suffisamment pour le payer, lorsque les trois premiers mois passeront est-ce que paierai encore même...
Moderator
408 Views
1 replies
0 likes
I know there are several posts about the same topic, but none of them details the transactions very much and I don't know if I have been double charged before so I don't know if it's normal.I was charged twice this month but each payment has two diff...
I know there are several posts about the same topic, but none of them details the transactions very much and I don't know if I have been double charged before so I don't know if it's normal. I was c...
Moderator
269 Views
1 replies
0 likes
I canceled my one month trial of premium and it said I was back to free Spotify on my account but I was still able to use premium and I was still being charged for it even though on my account it said I was using the free Spotify
I canceled my one month trial of premium and it said I was back to free Spotify on my account but I was still able to use premium and I was still being charged for it even though on my account it sai...
Community Legend
216 Views
1 replies
0 likes
Hello Spotify, I've signed up through the .099/promo and have been charged the full raste of 9.99 a week after my 1 week subscription has ended. Please look into this and kindly apply the promo as I'm a brand new customer never signed up before and t...
Hello Spotify, I've signed up through the .099/promo and have been charged the full raste of 9.99 a week after my 1 week subscription has ended. Please look into this and kindly ...
Roadie
560 Views
3 replies
0 likes
Today I opened my free spotify and they activated the 1 week premium trial without my request. I want to deactivate it, because I want to use this chance when I really need it. Somebody can tell me how can I deactivate it? I don't need the premium ve...
Today I opened my free spotify and they activated the 1 week premium trial without my request. I want to deactivate it, because I want to use this chance when I really need it. Somebody can tell me h...
Spotify Star
213 Views
1 replies
0 likes
Created new account and everytime I go to use the 3 months for £0.99 it keeps saying I've already took a similar offer but I've only just created my account?
Created new account and everytime I go to use the 3 months for £0.99 it keeps saying I've already took a similar offer but I've only just created my account?
Spotify Star
238 Views
1 replies
0 likes
2 days ago i ordered to buy student premium but i wasnt a student in any of those schools that u selected for that i didnt get premium to my account but when i checked my card money was taken.
2 days ago i ordered to buy student premium but i wasnt a student in any of those schools that u selected for that i didnt get premium to my account but when i checked my card money was taken.
Spotify Star
227 Views
1 replies
0 likes
Me and my family live in curacao and want to get spoyify but when we try to is says it is unavailable in your country. What do i do? My mother went to the netherlands on holiday and try to make a family subscribtion but that didnt work either because...
Me and my family live in curacao and want to get spoyify but when we try to is says it is unavailable in your country. What do i do? My mother went to the netherlands on holiday and try to make a fam...
Spotify Star
226 Views
1 replies
0 likes
Sou usuária premium e no dia 03/06 tive o valor de R$ 16,90 faturado em meu cartão de crédito.Entretanto, em 05/06 uma nova cobrança no valor de R$ 150,47 denominada EBANX PN A4TUOS também foi faturada. O único serviço do EBANX ao qual faço uso é par...
Sou usuária premium e no dia 03/06 tive o valor de R$ 16,90 faturado em meu cartão de crédito. Entretanto, em 05/06 uma nova cobrança no valor de R$ 150,47 denominada EBANX PN A4TUOS também foi...
Newbie
467 Views
2 replies
0 likes
Hi,whenever pay the 3 months (for a new account) with PayPal,the page switches back to the paying methods. The moneyis not removed from my PayPal account. The PP support says,it has to be a problem/bug by spotify. Changing the device/network/browser ...
Hi, whenever pay the 3 months (for a new account) with PayPal, the page switches back to the paying methods. The money is not removed from my PayPal account. The PP support says, it has to be a p...
Spotify Star
327 Views
3 replies
0 likes
i want to cancel spotify , how do i do this ?
i want to cancel spotify , how do i do this ?
Spotify Star
205 Views
1 replies
0 likes
I'm trying to buy premium first it takes money after give it back. Can anyone help me
I'm trying to buy premium first it takes money after give it back. Can anyone help me
Spotify Star
271 Views
3 replies
0 likes
Hola,Spotify me ha pasado de Unlimited (llevo años con esta cuenta) a FREE, sin pedirme mi opinión. De repente apareció un mensaje diciendo que tenía que actualizar mis datos de pagos (son los mismos desde hace años, no he cambiado de cuenta) y luego...
Hola, Spotify me ha pasado de Unlimited (llevo años con esta cuenta) a FREE, sin pedirme mi opinión. De repente apareció un mensaje diciendo que tenía que actualizar mis datos de pagos (son los mism...
Community Legend
446 Views
1 replies
0 likes
Hello ! I receive activating code for spotify premium for 3 months but i dont know where to add it.
Hello ! I receive activating code for spotify premium for 3 months but i dont know where to add it.
Community Legend
224 Views
1 replies
0 likes
Hi there,I just moved from Germany to Switzerland and wanted to update my payment details (add a Swiss credit card instead of my German Paypal Account, which I had to delete). Right now I have a subscription to Spotify Premium and would like to keep ...
Hi there, I just moved from Germany to Switzerland and wanted to update my payment details (add a Swiss credit card instead of my German Paypal Account, which I had to delete). Right now I have a su...
Spotify Star
430 Views
3 replies
0 likes
Good evening, I'm very grateful to use Spotify, but a few months ago, I dropped Spotify Premmium, but after that it still discounted me on my card ticket. I need a solution. Thank you. Sincerely, Nadia
Good evening, I'm very grateful to use Spotify, but a few months ago, I dropped Spotify Premmium, but after that it still discounted me on my card ticket. I need a solution. Thank you. Sincerely, Nad...
Spotify Star
183 Views
1 replies
0 likes
I am on premium & want to go to free as I am not using it lotsThanks
I am on premium & want to go to free as I am not using it lots Thanks
Spotify Star
187 Views
1 replies
0 likes
I have been paying for premium family plan and I'm not getting the service on my phone.
I have been paying for premium family plan and I'm not getting the service on my phone.
Casual Listener
271 Views
2 replies
0 likes
I wanted to get the Student Premium and I did all of the things necessary. I got a mail saying the documents got verified and I had to back to the Spotify page to continue my purchase. I bought the regular premium and to get the student one I had to ...
I wanted to get the Student Premium and I did all of the things necessary. I got a mail saying the documents got verified and I had to back to the Spotify page to continue my purchase. I bought the r...
Moderator
316 Views
1 replies
0 likes
