Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 80275 Views
- 50 replies
- 4 likes
- 80275 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10086 Views
- 23 replies
- 2 likes
- 10086 Views
- 23 replies
- 2 likes
Can't Redeem Gift Cards
I have been bought some £10 gift cards for spotify, I redeemed the first one and said I have a months free spotify instead of £10, when I am only charged £5 (as I am a student). The second card, which has been un touched and has the activation receip...
- I have been bought some £10 gift cards for spotify, I redeemed the first one and said I have a months free spotify instead of £10, when I am only charged £5 (as I am a student). The second card, whic...
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- Spotify Star
- 318 Views
- 3 replies
- 0 likes
- 318 Views
- 3 replies
- 0 likes
Premium - pay monthly not once
I want to switch to premium with monthly payments, is this still an option? I currently have the student discount, however, I need to update my payment details but I'm no longer a student, so I would like to switch to premium. I have found where you ...
- I want to switch to premium with monthly payments, is this still an option? I currently have the student discount, however, I need to update my payment details but I'm no longer a student, s...
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- Casual Listener
- 703 Views
- 2 replies
- 0 likes
- 703 Views
- 2 replies
- 0 likes
No payment details asked
hey, I just signed up for a premium account (student option). Everything worked and I wanted to do the monthly billing thing. My premium is activated, however I have not been asked for any payment details...? How will they withdraw money, if they don...
- hey, I just signed up for a premium account (student option). Everything worked and I wanted to do the monthly billing thing. My premium is activated, however I have not been asked for any payment de...
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- 161 Views
- 0 replies
- 0 likes
- 161 Views
- 0 replies
- 0 likes
Payed twice for Premium in one month
Hi there, can someone help me please?I looked at my bankaccount last week and noticed that Spotify collected 9,99 euro's twice in one month! I cancelled my Premium account to a Free account now, to find out what happens next month.Has anyone been in ...
- Hi there, can someone help me please? I looked at my bankaccount last week and noticed that Spotify collected 9,99 euro's twice in one month! I cancelled my Premium account to a Free account now, to...
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- Community Legend
- 346 Views
- 1 replies
- 0 likes
- 346 Views
- 1 replies
- 0 likes
I can't pay with my debit card
So basically whenever I try to pay with my debit card it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.''. It has money in it and I can pay for my...
- So basically whenever I try to pay with my debit card it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment...
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- Community Legend
- 837 Views
- 1 replies
- 0 likes
- 837 Views
- 1 replies
- 0 likes
Solved!! Registered as student by mistake
I was trying to create a common account and just started the process of student by mistake. In the SheeID I was billed but had been warned that this would not happen, I'm not even student, what can I do?
- I was trying to create a common account and just started the process of student by mistake. In the SheeID I was billed but had been warned that this would not happen, I'm not even student, what ...
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- Community Legend
- 653 Views
- 1 replies
- 0 likes
- 653 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can't log in...
An Payment went wrong and I think my account is blocked. I'm trying to get in my account but I get this message:Deze pagina werkt nietwww.spotify.com heeft je te vaak omgeleid. Probeer je cookies te wissen.ERR_TOO_MANY_REDIRECTSTranslation: Page does...
- An Payment went wrong and I think my account is blocked. I'm trying to get in my account but I get this message: Deze pagina werkt niet www.spotify.com heeft je te vaak omgeleid. ...
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- Community Legend
- 982 Views
- 10 replies
- 0 likes
- 982 Views
- 10 replies
- 0 likes
Solved!! Cancelled but still got charged
Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified everything?) But um, it still charged me the 3,49€ of t...
- Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified ever...
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- Spotify Star
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Mobile payment
So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try to pay, it ends up saying that my credit is insuff...
- So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try...
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
3 Months for $0.99
When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
- When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Started trial and taken payment?!?
Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
- Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
Subscription problem
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd..but still i couldn't get a premium..From: TurkeyAnd sorry for my bad english
- I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd.. but still i couldn't get a premium.. From: Turkey An...
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- 312 Views
- 0 replies
- 0 likes
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Credit CardPaymentPayment ProblemsSubscriptionTurkey
- 312 Views
- 0 replies
- 0 likes
Superuser Contribution No me permite pagar premium con tarjeta ni paypal
Hola.Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pago Netflix, Steam, Origin, Battle.net y Amazon sin ni...
- Hola. Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pa...
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- Casual Listener
- 1593 Views
- 3 replies
- 0 likes
- 1593 Views
- 3 replies
- 0 likes
Charged thrice! Please help.
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off so i went to my laptop and re_enter my payment again...
- I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off s...
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- Spotify Star
- 364 Views
- 1 replies
- 0 likes
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Charged thricePaymentsupgrade
- 364 Views
- 1 replies
- 0 likes
Cancel button for premium isn't working
I keep trying to press the cancel button before the trial is up, but nothing is happening
- I keep trying to press the cancel button before the trial is up, but nothing is happening😡
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- Spotify Star
- 341 Views
- 1 replies
- 0 likes
- 341 Views
- 1 replies
- 0 likes
Cargo en tarjeta de crédito
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero ahora no quiero esa promoción (no subí ningún archivo a Sheer...
- Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero a...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Updating Payment for Student Account
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account. I now paid for the $120 year premium membership a...
- I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account...
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- 127 Views
- 0 replies
- 0 likes
- 127 Views
- 0 replies
- 0 likes
Payment option not work [Eternal loop]
I'm almost giving up on Spotify.I already changed the browser, I already changed my computer ....Not a form of service or Spotify has, I believe another colleague can not help me.
- I'm almost giving up on Spotify. I already changed the browser, I already changed my computer .... Not a form of service or Spotify has, I believe another colleague can not help me.
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- 145 Views
- 0 replies
- 0 likes
- 145 Views
- 0 replies
- 0 likes
Problem with student discount
Hi, I'm Amos from Italy,I activated the Premium Student subscription, the amount of 4,99 Euros was charged but my subscription has not been activated, what can I do?
- Hi, I'm Amos from Italy, I activated the Premium Student subscription, the amount of 4,99 Euros was charged but my subscription has not been activated, what can I do?
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- Casual Listener
- 225 Views
- 3 replies
- 0 likes
- 225 Views
- 3 replies
- 0 likes
Add support for Google ChromeCast
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
- Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
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- 115 Views
- 0 replies
- 0 likes
- 115 Views
- 0 replies
- 0 likes