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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67382 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132635 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68179 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251122 Views
154 replies
13 likes
I have tried reaching out to them via twitter and got no response. Should I just call my bank and dispute it through them?I attached a photo of the page I used.
I have tried reaching out to them via twitter and got no response. Should I just call my bank and dispute it through them? I attached a photo of the page I used.
Spotify Star
184 Views
1 replies
1 likes
My spotify said that if i payed 99 NOK, ill get 3months with premium because i didn´t make a new account. when i payed i got only 1 month..why?
My spotify said that if i payed 99 NOK, ill get 3months with premium because i didn´t make a new account. when i payed i got only 1 month..why?
Spotify Star
184 Views
1 replies
0 likes
Hi, my english is not so good.I had a premium plan until March / February, and at the beginning of April I changed my account to a premium family, although I am not the administrator, and never cancel my plan card premiun, they will continue to be ch...
Hi, my english is not so good. I had a premium plan until March / February, and at the beginning of April I changed my account to a premium family, although I am not the administrator, and never can...
Spotify Star
213 Views
1 replies
0 likes
Can someone help me understand how to make my account work again?
Can someone help me understand how to make my account work again?
Spotify Star
311 Views
1 replies
0 likes
Hi, I got Premium subscription for 4.99 EUR for 3 months. Everything is working fantastic, I will be charged in September the next time. But I'd like to use Premium for Students afterwards, and I have the option to change my subscription right now, b...
Hi, I got Premium subscription for 4.99 EUR for 3 months. Everything is working fantastic, I will be charged in September the next time. But I'd like to use Premium for Students afterw...
Spotify Star
245 Views
1 replies
0 likes
Hi I just got the 3 month free trial for .99 cents on June 03, 2017 but yesterday the trial expired already. How can I fix this?Edgar
Hi I just got the 3 month free trial for .99 cents on June 03, 2017 but yesterday the trial expired already. How can I fix this? Edgar
Spotify Star
204 Views
1 replies
0 likes
I just signed up an account and can't get it through successfully to 3 months 0.99? can somebody help me fix it?
I just signed up an account and can't get it through successfully to 3 months 0.99? can somebody help me fix it?
Spotify Star
176 Views
1 replies
0 likes
Why am i being charged $14.99 when there are no accounts that costs that amount?
Why am i being charged $14.99 when there are no accounts that costs that amount?
Spotify Star
190 Views
1 replies
0 likes
I paid 0.99$ for 3 month but I'm still looking free user. It's not about 1$ but I wanted to know that after 3 month, will I pay for another months. If ı will, how can I stop it becasue I dont know for which account I'm paying.
I paid 0.99$ for 3 month but I'm still looking free user. It's not about 1$ but I wanted to know that after 3 month, will I pay for another months. If ı will, how can I stop it becasue I dont kn...
Spotify Star
238 Views
1 replies
0 likes
Me han cobrado dos veces el servicio de Universitarios cuando nunca termine de realizar la transición, ni di de alta el servicio.
Me han cobrado dos veces el servicio de Universitarios cuando nunca termine de realizar la transición, ni di de alta el servicio.
Spotify Star
209 Views
1 replies
0 likes
Can somebody pleeeaaaaase help me!! Spotify is charging my account when it shouldnt be..they tell me to ask spark as that is who my account is through but speak tells me the charge is coming from spotify!!! I cant even contact a real person at spotif...
Can somebody pleeeaaaaase help me!! Spotify is charging my account when it shouldnt be..they tell me to ask spark as that is who my account is through but speak tells me the charge is coming from spo...
Spotify Star
234 Views
1 replies
0 likes
Hola, teniendo plan premium familiar, no puedo compartir mi suscripción con mi señora siendo que ambos vivimos juntos. Al querer aceptar la invitación del administrador (claudiodolz@gmail.com) a la invitada le pide la dirección exacta, cosa que en la...
Hola, teniendo plan premium familiar, no puedo compartir mi suscripción con mi señora siendo que ambos vivimos juntos. Al querer aceptar la invitación del administrador (claudiodolz@gmail.com) a la i...
Moderator
309 Views
1 replies
1 likes
Spotify has my card linked to another account that I am currently not using anymore. I want to terminate my payments on the old account and a refund of the 10$ that spotify automatically took from my bank account, while still being able use my new cu...
Spotify has my card linked to another account that I am currently not using anymore. I want to terminate my payments on the old account and a refund of the 10$ that spotify automatically took from my...
Spotify Star
267 Views
1 replies
0 likes
Is there anyway to transfer my just purchased premium to a different account? I have two very similar emails, and when quickly purchasing premium, accidentally logged into my old spotify account. I have a new account, where all my playlist/following ...
Is there anyway to transfer my just purchased premium to a different account? I have two very similar emails, and when quickly purchasing premium, accidentally logged into my old spotify account. I h...
Spotify Star
241 Views
1 replies
0 likes
Basically I bought premium for my facebook account and not the one I regularly use. I tried to connect the two, an error message pops up. So yea help? Please.
Basically I bought premium for my facebook account and not the one I regularly use. I tried to connect the two, an error message pops up. So yea help? Please.
Spotify Star
361 Views
1 replies
0 likes
Hi, I want to change the payment settings but this doesn't work in the menu. They advise to go to menu and subscription and click on payment but this doesn't work.Can anybody help me?Thank you
Hi, I want to change the payment settings but this doesn't work in the menu. They advise to go to menu and subscription and click on payment but this doesn't work. Can anybody help me? Tha...
Spotify Star
225 Views
1 replies
0 likes
I strated a premium account, paying 99c for the first 3 months. After about 1 week, a member of the family made a family plan and I was added to this plan, with the same login I had in the premium plan. Now I cannot login in my former premium plan, a...
I strated a premium account, paying 99c for the first 3 months. After about 1 week, a member of the family made a family plan and I was added to this plan, with the same login I had in the premium pl...
Casual Listener
549 Views
2 replies
0 likes
hello! i had premium free trial at first for a month.then i tried to change the premium to student, and it didnt show my school, so i changed to premium for first 3 months for 0,99.then i went into my back account and sopitify charged me off the stud...
hello! i had premium free trial at first for a month. then i tried to change the premium to student, and it didnt show my school, so i changed to premium for first 3 months for 0,99. then i went in...
Spotify Star
325 Views
3 replies
0 likes
I want to add family to my premium for family but they can't get the adress right although they are obviously putting it right. How can I check which adress I exactly put back in the day? It may be an accent or something but I cannot know what.
I want to add family to my premium for family but they can't get the adress right although they are obviously putting it right. How can I check which adress I exactly put back in the day? It may be a...
Moderator
200 Views
1 replies
0 likes
I signed up for your promo, 3 months for $9.99. Turns out I'm on the month to month @ $9.99. Is this a US only promotion since I live in Canada? If it is then you really need to make that a lot clearer. I am currently an Apple Music subscriber and wa...
I signed up for your promo, 3 months for $9.99. Turns out I'm on the month to month @ $9.99. Is this a US only promotion since I live in Canada? If it is then you really...
Casual Listener
556 Views
2 replies
0 likes
