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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
70290 Views
31 replies
2 likes
Moderator
120517 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155547 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304763 Views
168 replies
13 likes
Hi, I am currently enrolled in Premium, billed through my credit card. However I found out my post paid line through my mobile provider (Globe Philippines) entitles me to free Spotify. How do I change it to be billed through my service provider?
Hi, I am currently enrolled in Premium, billed through my credit card. However I found out my post paid line through my mobile provider (Globe Philippines) entitles me to free Spotify. How do I chang...
Newbie
287 Views
1 replies
0 likes
I grabbed the 129 for 3 months promo today, but after my payment made, i checked my subscription and it will expire next month? What happened?I know it's only 129, but its not about money i spent. Hope you understand.
I grabbed the 129 for 3 months promo today, but after my payment made, i checked my subscription and it will expire next month? What happened? I know it's only 129, but its not about money i spent. ...
Newbie
398 Views
1 replies
0 likes
I tried to upgrade my perimum I was trying to do the student but it wouldnt vertify that i was a student so i decide just to do the regular subscription which is $9.99. I just checked my bank account that it charged me twice one for the student subsc...
I tried to upgrade my perimum I was trying to do the student but it wouldnt vertify that i was a student so i decide just to do the regular subscription which is $9.99. I just checked my bank account...
Gig Goer
412 Views
1 replies
0 likes
can´t pay , it doesn´t accept my credit cards, no one, what can i do? tro
can´t pay , it doesn´t accept my credit cards, no one, what can i do? tro
Composer
332 Views
1 replies
0 likes
Hi, I tried to purchase a Gift Card and after submitting the payment, it took me to a "page not found" screen. The payment has appeared on my account, but I am yet to have received an email with the gift card code.Could you please advise on how I can...
Hi, I tried to purchase a Gift Card and after submitting the payment, it took me to a "page not found" screen. The payment has appeared on my account, but I am yet to have receiv...
Spotify Star
300 Views
1 replies
0 likes
I am being charged for 2 premium accounts. which I do not know either the user name or password. is there any way to know which username on Spotify is linked up to my bank account.
I am being charged for 2 premium accounts. which I do not know either the user name or password. is there any way to know which username on Spotify is linked up to my bank account.
Spotify Star
651 Views
3 replies
0 likes
I can not get membership from Turkey and I get this error
I can not get membership from Turkey and I get this error
Newbie
308 Views
1 replies
0 likes
I just paid my Premium bill 5/26., now i would like to upgrade to Premium Family. Will i be prorated? Or Charged full price but not chareged again until a full 30 days?
I just paid my Premium bill 5/26., now i would like to upgrade to Premium Family. Will i be prorated? Or Charged full price but not chareged again until a full 30 days?
Casual Listener
412 Views
1 replies
1 likes
I just payed for a subscription (3 months for 9 pesos), but I didn't get it. Can anyone help me please??
I just payed for a subscription (3 months for 9 pesos), but I didn't get it. Can anyone help me please??
Not applicable
557 Views
2 replies
0 likes
Will I get my money back if I cancel my subscription
Will I get my money back if I cancel my subscription
Not applicable
339 Views
1 replies
0 likes
I recieve emails and ads through Spotify saying that you can get Premium for 3 months for only $0.99. When trying to do this online, my phone will tell me that Premium is still $9.99 per month. Am I missing something here? Can someone help me underst...
I recieve emails and ads through Spotify saying that you can get Premium for 3 months for only $0.99. When trying to do this online, my phone will tell me that Premium is still $9.99 per month. Am I ...
Spotify Star
500 Views
3 replies
0 likes
I'm just looking for a clear clarification, as a Premium user I can download songs and store them so I can listen to them offline, so far so good. Now since I pay for a monthly subscripion does this mean that I can pretty much download every and anys...
I'm just looking for a clear clarification, as a Premium user I can download songs and store them so I can listen to them offline, so far so good. Now since I pay for a monthly subscripion does this ...
Roadie
10311 Views
1 replies
0 likes
Premium betaald 0.99 op 01/06/2017 SPORTIFY P0289F3E74 met credit card, maar geen verbinding met andere aparaten.
Premium betaald 0.99 op 01/06/2017 SPORTIFY P0289F3E74 met credit card, maar geen verbinding met andere aparaten.
Not applicable
394 Views
1 replies
0 likes
If I get the offer of $0.99 for 3 months, can i still get the student offer after the offer expires?
If I get the offer of $0.99 for 3 months, can i still get the student offer after the offer expires?
Roadie
635 Views
4 replies
0 likes
I bought a subcription for .99 for 3months and card was charge 9.99. I want to know why was I charge 9.99 instead of .99?
I bought a subcription for .99 for 3months and card was charge 9.99. I want to know why was I charge 9.99 instead of .99?
Roadie
296 Views
1 replies
0 likes
MoinIch bezahle im Monat einmal 9,99€ für den Premium Account und einmal 14,99€ für Family wie kann das angehen das Spotify doppelt Geld von mir abbucht das geht schon über ein paar Monate so wie kann ich das ändern?
Moin Ich bezahle im Monat einmal 9,99€ für den Premium Account und einmal 14,99€ für Family wie kann das angehen das Spotify doppelt Geld von mir abbucht das geht schon über ein paar Monate so wie k...
Not applicable
877 Views
1 replies
0 likes
me hicieron el cargo de la promocion 99 pesos por 3 meses el 5 de junio para premium y ayer ya no pude escuchar en modo premium. porque? que pasa?ya verifique mi cuenta y es la unica que tengo, ya cerre sesion y volvi a entrar, ya desinstale la app y...
me hicieron el cargo de la promocion 99 pesos por 3 meses el 5 de junio para premium y ayer ya no pude escuchar en modo premium. porque? que pasa? ya verifique mi cuenta y es la unica que tengo, ya ...
246 Views
0 replies
0 likes
TR: ülkem Türkiye sadece kart ile ödeme seçeneği var ve ben banka kartımı kullanıyorum ama ödeme gerçekleştiremiyorum banka sağlayıcımlada görüşme gerçekleştirdim ve hiçbir sorun olmadığını söyledi acaba kredi kartı olmadığı için banka kartı kullandı...
TR: ülkem Türkiye sadece kart ile ödeme seçeneği var ve ben banka kartımı kullanıyorum ama ödeme gerçekleştiremiyorum banka sağlayıcımlada görüşme gerçekleştirdim ve hiçbir sorun olmadığını söyledi a...
Not applicable
1158 Views
1 replies
0 likes
I have double checked my credit balance and i was going to get the ₱129 3 months premium by using the payment method of Globe(carrier) credit. I've tried it 5 times already and it always says that i have insufficient credit even though i have ₱144 wo...
I have double checked my credit balance and i was going to get the ₱129 3 months premium by using the payment method of Globe(carrier) credit. I've tried it 5 times already and it always says that i ...
Not applicable
978 Views
1 replies
0 likes
I already charge my credit card with the new promo of three months for only 9 pesos (here in Mexico) and I enjoy the benefits of premium account like 3 days because now my user doesn't show any of those benefits...
I already charge my credit card with the new promo of three months for only 9 pesos (here in Mexico) and I enjoy the benefits of premium account like 3 days because now my user doesn't show any of th...
Newbie
294 Views
1 replies
0 likes
