Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
192160 Views
121 replies
12 likes
- 192160 Views
- 121 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21972 Views
28 replies
4 likes
- 21972 Views
- 28 replies
- 4 likes
Stealing !!!!
I tried to get the student discount for premium and my account was charged twice but I still don't have premium?? Help.
I tried to get the student discount for premium and my account was charged twice but I still don't have premium?? Help.
Spotify Star
211 Views
1 replies
0 likes
- 211 Views
- 1 replies
- 0 likes
Account paused
My account has been paused and I have a message saying I can only use Spotify for two weeks whilst abroad. I would like to use it the whole time I'm away please. My account has been paused and I would like it reactivated
My account has been paused and I have a message saying I can only use Spotify for two weeks whilst abroad. I would like to use it the whole time I'm away please. My account has been paused and I woul...
Spotify Star
148 Views
1 replies
0 likes
- 148 Views
- 1 replies
- 0 likes
Switching to KPN spotify subscription
Hi!With my new mobilephone subscription of KPN (Netherlands) I receive a spotify subscription, so I wanted to cancel or downgrade my current spotify premium subscription to a free one. But won't I lose all my playlists etc?Is there a way to smoothly ...
Hi! With my new mobilephone subscription of KPN (Netherlands) I receive a spotify subscription, so I wanted to cancel or downgrade my current spotify premium subscription to a free one. But...
Spotify Star
168 Views
1 replies
0 likes
- 168 Views
- 1 replies
- 0 likes
Suscripcion
Que tal buenas noches , el dia de ayer por la noche quise realizar la compra de la promoción de 3 meses por 9 pesos, pero sólo se hízo el cargo en la tarjeta y mi cuenta sigue siendo free account y esto lo realize con 2 cuentas distintas y en ambas s...
Que tal buenas noches , el dia de ayer por la noche quise realizar la compra de la promoción de 3 meses por 9 pesos, pero sólo se hízo el cargo en la tarjeta y mi cuenta sigue siendo free account y e...
Newbie
160 Views
1 replies
1 likes
- 160 Views
- 1 replies
- 1 likes
Over charge
I signed up for the 3 months of Premium for $0.99 and was charged $9.99. Why is this and how do I get into touch with Spotify to have this fixed?
I signed up for the 3 months of Premium for $0.99 and was charged $9.99. Why is this and how do I get into touch with Spotify to have this fixed?
Spotify Star
212 Views
3 replies
0 likes
- 212 Views
- 3 replies
- 0 likes
Issues with billing - bank made a mistake and now I'm a free user?!
Dear Sir/Madam, My bank made a mistake and retracted the automatic payment for my Spotify Premium, and now I'm pushed back to Spotify Free. I can directly send the money with the same payment description/information, is that enough to re-enable my su...
Dear Sir/Madam, My bank made a mistake and retracted the automatic payment for my Spotify Premium, and now I'm pushed back to Spotify Free. I can directly send the money with the same p...
Casual Listener
255 Views
3 replies
0 likes
- 255 Views
- 3 replies
- 0 likes
Solved!! change of country
i have subscribed for premium for 3 months. but next month i will move to france from indonesia. will i still be able to maintain my premium account? or will i lost it and i have to pay/order again in euro?
i have subscribed for premium for 3 months. but next month i will move to france from indonesia. will i still be able to maintain my premium account? or will i lost it and i have to pay/order again i...
Casual Listener
404 Views
2 replies
0 likes
- 404 Views
- 2 replies
- 0 likes
Solved!! Unable to Cancel trial Spotify premium
I'm trying to cancel the 7 days trial Spotify premium but I have not been able to do so. As I'm subscribing Spotify premium through a third party, I need to cancel the current subscription for it to work.
I'm trying to cancel the 7 days trial Spotify premium but I have not been able to do so. As I'm subscribing Spotify premium through a third party, I need to cancel the current subscription for it to ...
Spotify Star
321 Views
1 replies
0 likes
- 321 Views
- 1 replies
- 0 likes
What about making thinks smooth and easy
Hi,We are onley two people in the family, but we have spotify in both cars, on our phones and Sonos at home. We are switching cars and ofcourse we are at home seperatly some times. I upgraded to the premium family subcrition recently in order to fix ...
Hi, We are onley two people in the family, but we have spotify in both cars, on our phones and Sonos at home. We are switching cars and ofcourse we are at home seperatly some times. I upgr...
Spotify Star
207 Views
1 replies
0 likes
- 207 Views
- 1 replies
- 0 likes
Problems to pay and activate my suscriptions
Why I can't pay with my other debit card?, the first time I used a similar card from other Bank.
Why I can't pay with my other debit card?, the first time I used a similar card from other Bank.
Spotify Star
176 Views
1 replies
0 likes
- 176 Views
- 1 replies
- 0 likes
Probleme de compte
Jai un compte prenium et je suis débité sur mon compte chaque mois mais je ne sais plus quel est mon compte comment faire svp
Jai un compte prenium et je suis débité sur mon compte chaque mois mais je ne sais plus quel est mon compte comment faire svp
Spotify Star
190 Views
1 replies
0 likes
- 190 Views
- 1 replies
- 0 likes
Charged twice per month
I signed up for the .99cent 3 month trial subscription and it charged both .99 and 9.99... kinda upset since it took the 10$ from the account and caused isf for another payment
I signed up for the .99cent 3 month trial subscription and it charged both .99 and 9.99... kinda upset since it took the 10$ from the account and caused isf for another payment
Spotify Star
173 Views
1 replies
0 likes
- 173 Views
- 1 replies
- 0 likes
Solved!! Just subscribed for 99 cents and was charged $9.99 for 3 months.
Below I have a screenshot of my reciept that says I paid for the 3 month promotion. However it also says I was charged the full $9.99. How can I get a refund, extra months or a fix to my problem for this payment error.
Below I have a screenshot of my reciept that says I paid for the 3 month promotion. However it also says I was charged the full $9.99. How can I get a refund, extra months or a fix to my problem for ...
Spotify Star
254 Views
1 replies
0 likes
- 254 Views
- 1 replies
- 0 likes
cancelling spotify premium
I stupidly installed the spotify app on my phone, although wasnt asked for any payment details. My husband tehn informed me that we got it free with our phone contract. I cannot create an account with vodaphone becuase it says that I am currently pay...
I stupidly installed the spotify app on my phone, although wasnt asked for any payment details. My husband tehn informed me that we got it free with our phone contract. I cannot create an account wit...
Spotify Star
189 Views
1 replies
0 likes
- 189 Views
- 1 replies
- 0 likes
Help
Hello want to buy a premium akount, I've already paid 3 times 0.99 cents and continues to write when "you on the map is not the money but the bank reserve. And I am already looking forward to a week but I do not have premium is not. Please for helpin...
Hello want to buy a premium akount, I've already paid 3 times 0.99 cents and continues to write when "you on the map is not the money but the bank reserve. And I am already looking forward to a week ...
Spotify Star
209 Views
1 replies
0 likes
- 209 Views
- 1 replies
- 0 likes
3 month for $.99 doesn't work
I went to purchase the 99 cent 3 month trial of spotify premium only to get the error message that I had already used a trial. So, I further investigated to see when I used this and found that if I went to my receipt page, I could find when I purchas...
I went to purchase the 99 cent 3 month trial of spotify premium only to get the error message that I had already used a trial. So, I further investigated to see when I used this and found that if I w...
Spotify Star
361 Views
1 replies
0 likes
- 361 Views
- 1 replies
- 0 likes
Solved!! .99 cents for 3 months move to Spotify Family
Hi, I just signed up for the .99 cent deal for 3 months and was considering going to the Spotify Family. Will my subscription be changed and charge 14.99 a month or will it be charged 14/month for the next 3 months?
Hi, I just signed up for the .99 cent deal for 3 months and was considering going to the Spotify Family. Will my subscription be changed and charge 14.99 a month or will it be charged 14/month for th...
Spotify Star
666 Views
1 replies
0 likes
- 666 Views
- 1 replies
- 0 likes
Wrong incasso?
01/06 I ended my spotify premium account. My app said that it would expire at the 1st of june so in the morning I downgraded to the free version again, thinking that I wouldnt had to pay anymore. But suddenly in the evening there was an incasso stati...
01/06 I ended my spotify premium account. My app said that it would expire at the 1st of june so in the morning I downgraded to the free version again, thinking that I wouldnt had to pay anymore. But...
Spotify Star
187 Views
1 replies
0 likes
- 187 Views
- 1 replies
- 0 likes
Charged for .99 deal but still isn't working
My sister used my card to register for the 99c trial, several payments were taken from my account but the trial hasn't worked. Is there a way to be refunded these chagres? As the product is not working, I would like this money reimbursed.
My sister used my card to register for the 99c trial, several payments were taken from my account but the trial hasn't worked. Is there a way to be refunded these chagres? As the product is not...
Spotify Star
186 Views
1 replies
0 likes
- 186 Views
- 1 replies
- 0 likes
Paid for premium and it still won't let me play music
I paid 0,99 zł for three months and it still won't let me play music and it still says I'm on a free subscription
I paid 0,99 zł for three months and it still won't let me play music and it still says I'm on a free subscription
Spotify Star
180 Views
1 replies
0 likes
- 180 Views
- 1 replies
- 0 likes