Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 107187 Views
- 70 replies
- 9 likes
- 107187 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13192 Views
- 24 replies
- 2 likes
- 13192 Views
- 24 replies
- 2 likes
Cancelled Spotify 2 months ago but still getting charged
Cancelled it and it's still charging me today. Was 100% sure it was cancelled because I can't play songs offline anymore since I did it but I checked my online banking and says it took out 2 payments since - which is stupid. My account still says pre...
- Cancelled it and it's still charging me today. Was 100% sure it was cancelled because I can't play songs offline anymore since I did it but I checked my online banking and says it took out 2 payments...
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- Community Legend
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Solved!! Reembolso premium
Hola buenas , os escribo este mensaje porque hoy me han cobrado los 9,99€ de cuando se renueva la suscripción, pero yo no la queria renovar y me he dado cuenta de que me han cobrado cuando me ha llegado un correo. Hay alguna forma de que me devuelvan...
- Hola buenas , os escribo este mensaje porque hoy me han cobrado los 9,99€ de cuando se renueva la suscripción, pero yo no la queria renovar y me he dado cuenta de que me han cobrado cuando me ha lleg...
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- Spotify Star
- 1029 Views
- 1 replies
- 0 likes
- 1029 Views
- 1 replies
- 0 likes
premium
Can someone give me a premium account?
- Can someone give me a premium account?
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Cuenta
Ahora compre la oferta de 0.99 por 3 meses con un amigo pagamos con la misma tarjeta pero en distintas cuentas a el le agarro pero ami me lo contó como una compra normal que hago?
- Ahora compre la oferta de 0.99 por 3 meses con un amigo pagamos con la misma tarjeta pero en distintas cuentas a el le agarro pero ami me lo contó como una compra normal que hago?
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
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Account
- 192 Views
- 1 replies
- 0 likes
Solved!! Gift cards and trials. How does it work?
Hi, I want to know if I can buy a gift card for the 3 months for $0.99 offer. Thanks!
- Hi, I want to know if I can buy a gift card for the 3 months for $0.99 offer. Thanks!
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- Community Legend
- 337 Views
- 1 replies
- 0 likes
- 337 Views
- 1 replies
- 0 likes
Spotify Premium stopped working
Hi Spotify, i bought premium account but suddenly stopped working. Please suggest what to do! Thanks
- Hi Spotify, i bought premium account but suddenly stopped working. Please suggest what to do! Thanks
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- Community Legend
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Cambio de suscripción
Adquirir el servicio premium por medio de una empresa telefónica pero esta ya no tiene contrato con Spotify necesito hacer un cambio suscripción para seguir con mi servicio premium por favor comunicarse lo más pronto posible gracias. Mi correo [redac...
- Adquirir el servicio premium por medio de una empresa telefónica pero esta ya no tiene contrato con Spotify necesito hacer un cambio suscripción para seguir con mi servicio premium por favor comunica...
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- Community Legend
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Lost free premium account through rogers
Signed up for a Rogers Share Everything+ plan a while back, which came with free Spotify Premium for 2 years. I still had about 7 months left. Yesterday I upgraded my phone plan to have more data, but in doing so, I lost my premium account with Spoti...
- Signed up for a Rogers Share Everything+ plan a while back, which came with free Spotify Premium for 2 years. I still had about 7 months left. Yesterday I upgraded my phone plan to have more data, bu...
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- Community Legend
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Solved!! Premium on phone but not on iPad and laptop
Have a premium account on phone, however when I login on a tablet or laptop it's only the free version. Have I missed something out? I'm sure I'm using the same login
- Have a premium account on phone, however when I login on a tablet or laptop it's only the free version. Have I missed something out? I'm sure I'm using the same login
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- Not applicable
- 672 Views
- 4 replies
- 0 likes
- 672 Views
- 4 replies
- 0 likes
Charged Twice Within Same Month And Subscription will update again in 10 days!!
Hi, I have been charged twice this month. The first was initially when my payment failed due to card limit, then later on the payment went through but spotify still said we have a problem with your payment. So today I added my card again, and it char...
- Hi, I have been charged twice this month. The first was initially when my payment failed due to card limit, then later on the payment went through but spotify still said we have a prob...
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- Newbie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Solved!! Charged twice
I recently upgraded to premium and was charged twice. I have tried the FAQ which is no help what so ever!!! No contact info and a broken link to online chat!! Could someone from Spotify please look into this as the help page is not 1 bit helpful
- I recently upgraded to premium and was charged twice. I have tried the FAQ which is no help what so ever!!! No contact info and a broken link to online chat!! Could someone from Spotify please look i...
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- Spotify Star
- 416 Views
- 6 replies
- 0 likes
- 416 Views
- 6 replies
- 0 likes
Change Signature
I buyed yesterday 20/05 a premium account, but talking with my family they liked the idea to buy family account, i can change using the 16.90 BRL + 10 BRL for family or i need buy paying a full price and losing the 16.90 BRL i used on premium?
- I buyed yesterday 20/05 a premium account, but talking with my family they liked the idea to buy family account, i can change using the 16.90 BRL + 10 BRL for family or i need buy paying a full price...
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- Spotify Star
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Solved!! Was charged twice
Hi, I was chraged twice on my credit card. I am a McGill University student in Canada and I tried applying to the Student Spotify for 4.99 a month so I signed up and inputted my credit card info. but then it told me that Quebec students are not eligi...
- Hi, I was chraged twice on my credit card. I am a McGill University student in Canada and I tried applying to the Student Spotify for 4.99 a month so I signed up and inputted my credit card info. but...
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- Spotify Star
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Simultaneous Echo and mobile
Is it possible to play from the same premium account on both Amazon echo and a mobile device, or would starting the second kick the first one off?
- Is it possible to play from the same premium account on both Amazon echo and a mobile device, or would starting the second kick the first one off?
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
3 months premium for 129 Php but got 1 month only
Hi so I just purchased a 3 months premium offered at 129php but I only got 1month. I purchased via BPi online banking (EOLM).
- Hi so I just purchased a 3 months premium offered at 129php but I only got 1month. I purchased via BPi online banking (EOLM).
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- Spotify Star
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Subscription, renewing and redownloading
Hi! Do I need to redownload all my saved music once my subscription ends? I mean my subscrption ends then I forgot to renew it for a day. Do i need to redownload them? TIA!
- Hi! Do I need to redownload all my saved music once my subscription ends? I mean my subscrption ends then I forgot to renew it for a day. Do i need to redownload them? TIA!
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
3 months for $0.99
New to Spotify , never had premium , been running on free subscription. I have $1.00 on my PayPal balance but the transaction doesn't go through . It goes back to the screen to choose what to pay with .
- New to Spotify , never had premium , been running on free subscription. I have $1.00 on my PayPal balance but the transaction doesn't go through . It goes back to the screen to choose what to pay wit...
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- Casual Listener
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Infos about gift
Hi all, sorry for my poor english, I'm italian. BTw, I purchased a subscription as gift for a friend. In the "sender" email I wrote a fake one for not let her know that the gift was from me. I forgot to logout on the website so I've received the purc...
- Hi all, sorry for my poor english, I'm italian. BTw, I purchased a subscription as gift for a friend. In the "sender" email I wrote a fake one for not let her know that the gift was from me. I forgot...
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- Casual Listener
- 227 Views
- 2 replies
- 0 likes
- 227 Views
- 2 replies
- 0 likes
Want to try the 3 months free Headspace
Want to try the 3 months free Headspace but I already have premium... How do I get it?
- Want to try the 3 months free Headspace but I already have premium... How do I get it?
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- 464 Views
- 0 replies
- 0 likes
- 464 Views
- 0 replies
- 0 likes
I paid, but I am being charged
Spotify is on credit card. I pay every month and expires only in 2024. I got an email and a message saying I did not pay. But is paid. I wonder why I got this email.
- Spotify is on credit card. I pay every month and expires only in 2024. I got an email and a message saying I did not pay. But is paid. I wonder why I got this email.
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes