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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148793 Views

69 replies

10 likes

Premium for Family
  • 148793 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94308 Views

89 replies

4 likes

  • 94308 Views
  • 89 replies
  • 4 likes

Solved!! Premium service

purchased a promo, available in Mexico, to try premium for three months. The charge to my credit card was made, but no premium service.

Casual Listener

purchased a promo, available in Mexico, to try premium for three months. The charge to my credit card was made, but no premium service.

Bittencourt

Spotify Star

1824 Views

13 replies

0 likes

No premium service
  • 1824 Views
  • 13 replies
  • 0 likes

Superuser Contribution Nie mogę zapłacić paypalem

Witam, chciałbym sobie kupić Premium 0,99zlOpcją Paypal więc klikam akceptuj płatność czy jakas tak i mnie przezuca na powszednią strone ...

Newbie

Witam, chciałbym sobie kupić Premium 0,99zl Opcją Paypal więc klikam akceptuj płatność czy jakas tak i mnie przezuca na powszednią strone ...

Julian

Moderator

2938 Views

1 replies

3 likes

  • 2938 Views
  • 1 replies
  • 3 likes

Superuser Contribution Premium üye olamıyorum

Kredi kartımı verdiğim halde premium üyeliğim onaylanmıyor. Vodafone kullanıcısı olarak yıllardır ücretsiz premium kullanıcısıyım. Vodafone'un anlaşması bittiği için kendim yenilemek istiyorum ancak olmuyor.

Newbie

Kredi kartımı verdiğim halde premium üyeliğim onaylanmıyor. Vodafone kullanıcısı olarak yıllardır ücretsiz premium kullanıcısıyım. Vodafone'un anlaşması bittiği için kendim yenilemek istiyorum ancak ...

Julian

Moderator

951 Views

1 replies

1 likes

  • 951 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium

Jag tänker uppgradera till premium idag och jag undrar följandehar betalat 49 kr denna månaden om jag nu uppgraderar till 99 kr vad händer då med de 49 kr.Kommer 99 kr att dras på mitt konto direkt när jag lägger min beställning eller i slutet på jun...

Newbie

Jag tänker uppgradera till premium idag och jag undrar följande har betalat 49 kr denna månaden om jag nu uppgraderar till 99 kr vad händer då med de 49 kr. Kommer 99 kr att dras på mitt konto dire...

Julian

Moderator

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution COBRANÇA DE PACOTE

Realizei a assinatura do pacote Premium, na hora da confirmação apareceu uma mensagem de que eu não poderia assinar o plano de 1.99 pq eu já havia utilizado,tudo bem, mas no meu cartão de credito caiu a cobrança, mas na minha conta continua free, nao...

Newbie

Realizei a assinatura do pacote Premium, na hora da confirmação apareceu uma mensagem de que eu não poderia assinar o plano de 1.99 pq eu já havia utilizado,tudo bem, mas no meu cartão de credito cai...

Julian

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas na compra do Premium

Já fui assinante do Premium e deixei de renovar a assinatura por alguns meses.Desde que resolvi voltar ao Spotify, por vezes inseri meus dados para ativar a assinatura do Premium mas surge na tela uma mensagem que diz que os dados do cartão ou os pes...

Newbie

Já fui assinante do Premium e deixei de renovar a assinatura por alguns meses. Desde que resolvi voltar ao Spotify, por vezes inseri meus dados para ativar a assinatura do Premium mas surge na tel...

Julian

Moderator

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Solved!! No puedo pagar Spotify premium

CADA VEZ QUE INTENTO PAGAR SPOTIFY PREMIUM ME SALE Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago. YA MECOMUNIQUE DIRECTAMENTE CON ...

Newbie

CADA VEZ QUE INTENTO PAGAR SPOTIFY PREMIUM ME SALE Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa ot...

Bittencourt

Spotify Star

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using Mobile number to Subscribe

Hello, I tried to use my contact number to pay for my subscription but didnt realise i don't have sufficient balance. Now I want to retry again, but I am not being able to use the same number. How can I get spotify to remove the number from their dat...

Newbie

Hello,  I tried to use my contact number to pay for my subscription but didnt realise i don't have sufficient balance. Now I want to retry again, but I am not being able to use the same numbe...

Maria_B

Moderator

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

Plan familiar

Tengo contratado el plan familiar, pero se envío un correo a los miembros de mi familia para que confirmaran que viven conmigo solicitando el Código Postal, pero el problema es que mi cuenta no tiene Código Postal porque es tomada la información de F...

Casual Listener

Tengo contratado el plan familiar, pero se envío un correo a los miembros de mi familia para que confirmaran que viven conmigo solicitando el Código Postal, pero el problema es que mi cuenta no tiene...

kentandersson

Regular

588 Views

3 replies

0 likes

  • 588 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trying to change payment method but its not working

hi, i got an alert that my payment method had failed, i think that this is because it was an old credit card that has now expired. Ive tried to change it to my new debit card both with visa as a payment method and then using paypal. but it says proce...

Newbie

hi, i got an alert that my payment method had failed, i think that this is because it was an old credit card that has now expired.  Ive tried to change it to my new debit card both with visa as ...

Jack

Roadie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Someone else listening to spotify on my account

Hi there,Someone else (a stranger) has been accessing my spotify account. I changed my password and logged out of all devices.It happened while I was away so they managed to listen to quite a lot of music which is totally the opposite of what i like,...

Newbie

Hi there, Someone else (a stranger) has been accessing my spotify account. I changed my password and logged out of all devices. It happened while I was away so they managed to listen to quite a lot...

kejt_

Community Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

I want discount

I'm almost one year ago for castmer so can I get discount

Casual Listener

I'm almost one year ago for castmer so can I get discount

Sa2060lem

Casual Listener

368 Views

2 replies

0 likes

  • 368 Views
  • 2 replies
  • 0 likes

Solved!! Gift card

I have been given a gift card and also want to take up the trial offer of £0.99 for 3 months. I know I can't use it for these first 3 months but can I then use it against the 4th month's £10 payment ? Thanks

Casual Listener

I have been given a gift card and also want to take up the trial offer of £0.99 for 3 months. I know I can't use it for these first 3 months but can I then use it against the 4th month's £10 payment ...

robwiltsher

Casual Listener

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

Solved!! Frage zum Angebot 3Monate /99Cent

Hi!Habe folgende Frage :Habe vor einiger Zeit schon einmal für 7 Tage Spotify Premium genutzt. Kann ich das aktuelle Angebot 3 Monate für 99Cent trotzdem noch einmal nutzen. Geht leider aus den Nutzungsbedingungen nicht hervor. WÄRE DANKEbar für Hilf...

Casual Listener

Hi! Habe folgende Frage : Habe vor einiger Zeit schon einmal für 7 Tage Spotify Premium genutzt.   Kann ich das aktuelle Angebot 3 Monate für 99Cent trotzdem noch einmal nutzen.  Geht le...

Giesela68

Casual Listener

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Premium

I want to subscribe to premium and pay with my phone credit but it wont give me and option of doing so

Newbie

I want to subscribe to premium and pay with my phone credit but it wont give me and option of doing so

Maxim

Spotify Star

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Europe, Kosovo can't activate premium

I am having problems upgrading my account to Premium. I am using VISA card, and after everything finishes, it says: Change your country to "zz", after I click "change" it says an error message containing at the end: contact support. I also tried with...

Newbie

I am having problems upgrading my account to Premium. I am using VISA card, and after everything finishes, it says: Change your country to "zz", after I click "change" it says an error message contai...

Maxim

Spotify Star

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Ad said 0.99/ month and was charged 10.99

i made the created the premuim and the ad said 0.99/ month for the first 3 months but when i was charged i was charged 10.99. i would please like to know why [redacted]

Newbie

i made the created the premuim and the ad said 0.99/ month for the first 3 months but when i was charged i was charged 10.99.   i would please like to know why  [redacted]

Maxim

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

I didn't buy anything.

Hi, when I tried to get the Student Discount last week, it said that it can't find my college, so I didn't pay for anything. Now today, it said that it has tooken $5.40 from my account. I didn't sign anything up since I can't get the student discount...

Newbie

Hi, when I tried to get the Student Discount last week, it said that it can't find my college, so I didn't pay for anything. Now today, it said that it has tooken $5.40 from my account. I didn't sign...

Maxim

Spotify Star

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Problem w/premium

I just paid for the premium the 9.99 one and each time I go to the app it doesn't let me skip or pick my song and when I check on settings under subscribition it just shows me free instead of the 9.99 one

Newbie

I just paid for the premium the 9.99 one and each time I go to the app it doesn't let me skip or pick my song and when I check on settings under subscribition it just shows me free instead of the 9.9...

Maxim

Spotify Star

321 Views

1 replies

1 likes

  • 321 Views
  • 1 replies
  • 1 likes