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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75041 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140134 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80428 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269502 Views
159 replies
13 likes
Charged me a little over $10 and on my account it doesn't show that I made any payment for premium & I want it canceled but it's not showing that I have it but I do cause it charged me so I want it cancelled or switched to student help please
Charged me a little over $10 and on my account it doesn't show that I made any payment for premium & I want it canceled but it's not showing that I have it but I do cause it charged me so I want ...
Spotify Star
235 Views
1 replies
0 likes
I got charged 3 times for spotify premium and I never signed up for it. Help! What do I do?
I got charged 3 times for spotify premium and I never signed up for it. Help! What do I do?
Spotify Star
333 Views
1 replies
0 likes
Hi guys,My credit card is from Germany but I live in Spain. Hence, after 14 days using Spotify Premium the service got blocked.And I cannot change the country from Germany to Spain because I don't have a Spanish Credit Card..Could you please assist?
Hi guys, My credit card is from Germany but I live in Spain. Hence, after 14 days using Spotify Premium the service got blocked. And I cannot change the country from Germany to Spain becau...
Spotify Star
268 Views
1 replies
0 likes
Okay so today I just brought my premium when I go on my Spotify app and try and skip a few songs it's says I need premium to the skip the song but I just brought premium and it has charged me! Could I have signed it to the wrong account? Idrk what's ...
Okay so today I just brought my premium when I go on my Spotify app and try and skip a few songs it's says I need premium to the skip the song but I just brought premium and it has charged me! Could ...
Spotify Star
220 Views
1 replies
0 likes
Cambié de numero de tarjeta y al tratar de ingresar el nuevo metou de pago me dice que hay un problema con el banco y no me deja hacer el pago ni el registro de la tarjeta.
Cambié de numero de tarjeta y al tratar de ingresar el nuevo metou de pago me dice que hay un problema con el banco y no me deja hacer el pago ni el registro de la tarjeta.
Spotify Star
205 Views
1 replies
0 likes
Hi I just payed for a 10 dollar gift card and I want to use it to get Spotify premium but I don't have the option to pay with Google Wallet. That's the only way I can get it
Hi I just payed for a 10 dollar gift card and I want to use it to get Spotify premium but I don't have the option to pay with Google Wallet. That's the only way I can get it
Spotify Star
889 Views
1 replies
0 likes
Hello, I just went to login to my Spotify account for the first time on a new computer and I got the message "Your last payment didn't work", however I have checked my accounts and have reciepts that say otherwise. Can someone help me please?ThanksAl...
Hello, I just went to login to my Spotify account for the first time on a new computer and I got the message "Your last payment didn't work", however I have checked my accounts and have reci...
Spotify Star
242 Views
1 replies
0 likes
ja faz dois dias que realizei o pagamento do boleto e minha conta continua Free
ja faz dois dias que realizei o pagamento do boleto e minha conta continua Free
Spotify Star
308 Views
3 replies
0 likes
Hi. How can I trace an account that is still being charged on my credit card for Premium subscription? I can't seem to track what particular account...I'm still being charged every month on my credit card even though I'm not using my spotify accounts...
Hi. How can I trace an account that is still being charged on my credit card for Premium subscription? I can't seem to track what particular account...I'm still being charged every mo...
Spotify Star
330 Views
3 replies
0 likes
Gerekli olan kutucukları doldurduğum halde bana "Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka bir ödeme yöntemi kullan." hatası karşıma çıkıp duruyor daha önce kayıt aç...
Gerekli olan kutucukları doldurduğum halde bana "Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka bir ödeme yöntemi kulla...
Moderator
503 Views
1 replies
0 likes
When i want to get he 99 cent offer i can only pay via paypal, bank card ans so on. But there is no option to pay with my phone. Does someone know why that is the case? is it on purpose or is it a mistake. Maybe someo else could try.
When i want to get he 99 cent offer i can only pay via paypal, bank card ans so on. But there is no option to pay with my phone. Does someone know why that is the case? is it on purpose or is it a mi...
Casual Listener
431 Views
4 replies
0 likes
Good day!My account has been charged 2 x for applying as student on Spotify. It is PHP 65.00 each, with total of PHP 130.00. Then, it is still pending. So, I change the current payment details, and charged me for PHP 129.00. I've been charged for 259...
Good day! My account has been charged 2 x for applying as student on Spotify. It is PHP 65.00 each, with total of PHP 130.00. Then, it is still pending. So, I change the current payment details,...
Casual Listener
681 Views
6 replies
0 likes
Hi ich hab gerade 3 Monate Premium für 1€ geholt, wenn diese 3Monate auslaufen wechselt der Vertrag ja auf die 10€ pro Monat. Jetzt möchte ich das jetzt schon kündigen, weil das damals auch immer ging. Allerdings steht da jetzt: Spotify FreeDu kannst...
Hi ich hab gerade 3 Monate Premium für 1€ geholt, wenn diese 3Monate auslaufen wechselt der Vertrag ja auf die 10€ pro Monat. Jetzt möchte ich das jetzt schon kündigen, weil das damals auch immer gin...
Newbie
1181 Views
1 replies
0 likes
Someone is using my student card and i would like you to remove them off it so i can use it thanks
Someone is using my student card and i would like you to remove them off it so i can use it thanks
Moderator
211 Views
1 replies
0 likes
Does anyone know if I cancel my subscription but then renew at a later date, will all the playlists I creatred, albums I saved, etc. still be available or will I have to start over again?
Does anyone know if I cancel my subscription but then renew at a later date, will all the playlists I creatred, albums I saved, etc. still be available or will I have to start over again?
Moderator
387 Views
1 replies
0 likes
Paguei pelo Premium, foi descontado o valor no meu cartão e minha conta continua FREE.
Paguei pelo Premium, foi descontado o valor no meu cartão e minha conta continua FREE.
Moderator
209 Views
1 replies
0 likes
I dont have any card per buy online but can i use my phone credit? If i can how i do? Sofy for bad english...im from Italy
I dont have any card per buy online but can i use my phone credit? If i can how i do? Sofy for bad english...im from Italy
Moderator
349 Views
1 replies
0 likes
Hi guys,I have just bought premium for 5.99 EUR/month but I would like to buy premium with student discount 2.99EUR/months. Is it possible to change my subscription now?thanks
Hi guys, I have just bought premium for 5.99 EUR/month but I would like to buy premium with student discount 2.99EUR/months. Is it possible to change my subscription now? thanks
Not applicable
274 Views
1 replies
0 likes
I got the promotion of introduction of 1 dollar and when I wanted to link an account I could not so I am now paying without being able to use a premium account, as I do to link an account or cancel the subscription
I got the promotion of introduction of 1 dollar and when I wanted to link an account I could not so I am now paying without being able to use a premium account, as I do to link an account or cancel t...
Moderator
224 Views
1 replies
0 likes
Si je prends une seule fois un abonnement et que sur le compte que j'aimerai utiliser il y a juste suffisamment pour le payer, lorsque les trois premiers mois passeront est-ce que paierai encore même si je n'ai plus d'argent sur le compte en question...
Si je prends une seule fois un abonnement et que sur le compte que j'aimerai utiliser il y a juste suffisamment pour le payer, lorsque les trois premiers mois passeront est-ce que paierai encore même...
Moderator
412 Views
1 replies
0 likes
