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Help categories
Account & Payment
Using Spotify
Listen Everywhere
¡Hola @KarlosMontoya!
Primeramente puedes revisar el estado de tu cuenta desde aquí: https://www.spotify.com/account/overview/
- Si tu cuenta aparece como Premium, te recomiendo seguir estos pasos:
- En caso que tu cuenta sea Free, te recomiendo revisar la posibilidad de tener 2 cuentas de Spotify, lo cual podría estar generando el problema, al ingresar con la que sea Free.
Mantente informado, para darte más soluciones en caso de ser necesario.
¡Suerte!
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