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Se me hizo el cobro de dos planes en una sola cuenta

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Se me hizo el cobro de dos planes en una sola cuenta

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2023-08-15 05:05 PM
Tengo el plan de estudiante, y me cobraron el plan de estudiante y uno individual
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Avatar of Billy-J
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Spotify Star
2023-09-16 06:06 AM

Hey there! Happy to help and I hope you don't mind me replying in English.

 

Can you try following these steps and let me know how this goes? Also, make sure that you do not have any other Spotify accounts that could be on Premium - you can check using this guide.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Billy-J
Spotify Star
Spotify Star
2023-09-16 06:06 AM

Hey there! Happy to help and I hope you don't mind me replying in English.

 

Can you try following these steps and let me know how this goes? Also, make sure that you do not have any other Spotify accounts that could be on Premium - you can check using this guide.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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