Sign up issue

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Sign up issue

SHAWISH
Newbie

I can’t sign up though my info is correct it starts loading and doesn’t go through with payment

iOS iPhone 7 free plan 

1 Reply

Elena
Moderator
Moderator

Hey there @SHAWISH!

 

Thanks for reaching out to us and welcome to the Community!

 

We'd recommend starting off by giving this a try in an incognito window or using a different browser.

 

If your issue persists, it might be a good idea to use a different network and turn off your VPN if you're using one.

 

Lastly, we'd suggest taking a look at this page to see if your payment method meet all of our requirements.

 

We'll be on the lookout for your update. Give us a shout if you have any further questions.

ElenaModerator
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