Spotify Gift Card Issue

[Xabi_8888]

Plan

-

Country

Spain

Device

-

Operating System

-

My Question or Issue

I purchased a 60€ Spotify gift card but didn't see the pin to activate it. How can I redeem it???

[Maxim]

Hey @Xabi_8888 ,

Thanks for reaching out.

Can you please post pictures of the Gift Card? 🙂 They should usually always contain a code that can be revealed by scraping off a layer.

[Xabi_8888]

Hi, thanks for answering me. Here's a picture of the Gift Card:

Thanks.

[Maxim]

Hey @Xabi_8888 ,

Thanks for sharing a picture of it! 🙂

In this case, your Gift Card code is part of the receipt that you received when you purchased it.

Hope this helps 🙂

[Xabi_8888]

Hi,

In the case of I lose my receipt, what can I do?

Thanks.

[Maxim]

Hey @Xabi_8888 ,

Unfortunately, there's not much you could do in such case except buying a new Gift Card.

Hope this clears things up 🙂

[Xabi_8888]

Hey,

If I contact Spotify via email saying what happened, they will give me the pin?

Thanks for all.

[Maxim · Accepted solution]

Hey @Xabi_8888 ,

Thanks for getting back.

No, they unfortunately can't, since all you have is one of those plastic Spotify Gift Cards that contain the barcodes that the stores must scan to generate a code.

[#9]

Pin borrado ayuda no puedo aplicar la tarjeta de regalo