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Plan
Free
Country
Australia
Device
iPhone 6S
Operating System
Windows 10
My Question or Issue
Recently, I bought a 3 month gift card for Spotify Premium. When I try to redeem it, it does not work, instead it says "Something went wrong". I've seen that others have had the same issue, and I've tried it many times on different devices. Is this Spotify's problem?
Hi there @JeKnYan,
thanks for reaching out about this !
Can you please let me know what's your current subscription type ?
Have you subscribed to any special offers by Spotify lately ?
Have you tried running the gift card using an incognito webpage ?
Waiting on your update.
Thanks for your cooperation.
I'm currently using Spotify Free. Recently my prepaid 1 year premium subscription expired, so that's why i bought the gift card. The gift card has the same error in incognito/private
Okay, turns out i mistyped the letter Q. it works now!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…