Spotify Premium Not Offered

Spotify Premium Not Offered






Galaxy S10+/PC

Operating System

Windows 10


My Question or Issue

I had Premium until today, but when I accessed Spotify on my phone I was told I am only on Free. I tried to reupgrade to Premium but the webpage says I do not qualify for Premium, only Premium Duo, Family, and Student. I'm the only user of my account and I'm not a student.

1 Reply

Hi there @LiterallySatan,

thanks for reaching out !


Let's start by using this help page to make sure your logging in with the correct account.


Furthermore, please log in here and check your current subscription status.


Let me know what you find 🙂

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