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Spotify Premium Not Offered

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Spotify Premium Not Offered

Visitor

Plan

Free

Country

US

Device

Galaxy S10+/PC

Operating System

Windows 10

 

My Question or Issue

I had Premium until today, but when I accessed Spotify on my phone I was told I am only on Free. I tried to reupgrade to Premium but the webpage says I do not qualify for Premium, only Premium Duo, Family, and Student. I'm the only user of my account and I'm not a student.

1 Reply
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Re: Spotify Premium Not Offered

Rock Star 18
Rock Star 18

Hi there @LiterallySatan,

thanks for reaching out !

 

Let's start by using this help page to make sure your logging in with the correct account.

 

Furthermore, please log in here and check your current subscription status.

 

Let me know what you find 🙂

OneByBooRock Star 18
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