Spotify Premium activated without my permission

Half_heart · 2017-06-13

Hello:) I don't know what happened. I was just listening to music and decided to make a new playlist on my phone. So I added the music but suddenly a blue screen came up and said "Premium Testversion activating. Please wait..." I dont want it, can I undo it somehow? I am so happy with the free version but am not able to pay. Can they cancel the test version? Or do I have to cancel it? Thanks.

Maxim · 2017-06-13

Hey @Half_heart,

Unfortunately it's not possible to cancel the 7 day trial, but don't worry because you haven't provided any payment method to Spotify so they cannot charge you.

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