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Spotify Premium does not work

Spotify Premium does not work

I have a spotify Premium acc. But if i open the app it shows me that i only have a free acc.
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1 Reply

Hey @Marc44, help's here!

 

It sounds like you could possibly be logged into a duplicate account on the Free tier. Can you double-check what username you're signed in with across all devices? Or, if you log in via a Facebook-created account?

 

To check, what devices are you logged into when realising this? We'd suggest trying the 'Sign Out Everywhere' function on your Account Overview at this point.

 

Keep us posted.

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