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Spotify Premium

Spotify Premium

Plan

Free

Country

 Mexico

Device

Samsung Galaxy S7

Operating System

Android Oreo

 

My Question or Issue

 Mi mamá me ha estado mandando la invitación para unirme a su plan Spotify Premium como 10 veces, las mismas en las que he rellenado el formato y no puedo unirme a su plan, Me aparece que no puedo hacerlo que lo intente más tarde. 

Que puedo hacer? Vivimos en la misma casa 

Reply
1 Reply

Hey @Kalicoca05, welcome to the Spotify Community! 

 

We hope you don't mind that we reply in English. If you want, you can get Spanish support via email with this contact form. You can also find us on Facebook or Twitter.

 

Now, if you do live at the same place as the Premium for Family plan admin, you shouldn't have a problem when accepting the invite to join the plan.

 

In this case, can you ask your mom to send you a new invite? We suggest that you open your email from a computer, using a Google Chrome incognito window, and try to accept the invite from there. Make sure to use the same address that was used in the main account when the plan was set up.

 

Let us know if this helps.

JulianModerator
 
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