Spotify dont accept my credit card

[Leonardo211]

I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything is in order, so ¿Why is the reason why I can not subscribe?

I would be grateful if anyone will help, thanks.

[Jack]

Hey @Leonardo211, help's here!

At this stage, we'd recommend getting in contact with us directly via email, or by tweeting our support handle. We'll be able to help you out further and take a look under the hood.

If you have another payment method that you can attempt to use for Spotify, we'd recommend trying that for now.

Thanks!