Spotify for students

[Danaale23]

I signed up for Spotify premium for students and a charged was made to my debit card but my account doesn’t show the payment or give me the option to be premium. Can I get my money back or at least get what I’m paying for ?

[SergioDavid]

Hey @Danaale23, welcome to the Community!

Are you able to see the status of the charges? If the payments show as pending, it means they didn't go through. If that's the case, the funds should get back to you soon. For now, you can try signing up for the discount again using an incognito window to see if it helps.

We also suggest making sure your payment card meet these requirements. If you're unsure, you can reach out to your bank to double-check.

Let us know how it goes.