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Spotify has charged me twice for three months

Spotify has charged me twice for three months

Plan

Premium

Country

 Australia

Device

Samsung Galaxy J5 Prime

Operating System

Don't know

 

My Question or Issue

Hello, I have just noticed that in the months of March, April and May, Spotify for some reason started charging me twice for my subscription each month. Is there a way to stop this happening going forward, and to be refunded for the last three months of overpayments? I notice there are other users with this issue, seems pretty common, but the help section on the Spotify website did not resolve this issue. Thanks

Reply
1 Reply

Hey @perrynicke,

Thanks for reaching out, and welcome to the Community.

If you’ve been charged twice I recommend looking at the Why have I been charged twice? support article.

I hope this helps!

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