Spotify increased how much it was charging without telling me.

[Jowziph]

Plan

Premium

Country

UK

My Question or Issue

I am currently a student and have been for a few years. I was previously being charged £5/month for premium, however without alerting me this was increased to £10/month for April, May, June, July, August and September (£30 more). Previously Spotify have emailed me when I needed to reverify my subscription, however this did not happen. I was a student throughout these 6 months, and I would like this money refunded. I am now verified as a student again.

[Luan]

Hey, @Jowziph 
Welcome to Spotify Community and thanks for reaching out here!

I suggest that you take a look at this article to get help about the refund process and the cases that this is a valid alternative. If necessary, you can contact the Customer Support to get help with it. 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg