Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62478 Views
- 43 replies
- 3 likes
- 62478 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Payment has been maid but it still shows payment has failed
Plan FamilyFree/PremiumCountry Philippines Device Vivo 1606/y53(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android Marshmallow(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi spotify you already deducted an amoun...
- Plan Family Free/Premium Country Philippines Device Vivo 1606/y53 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android Marshmallow (iOS 10, Android Oreo, W...
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- Casual Listener
- 340 Views
- 1 replies
- 0 likes
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Payment
- 340 Views
- 1 replies
- 0 likes
There's an account using my cc for subscribing the premium
LNone of the below infoPlanPremiumCountryIndonesiaDeviceNot mineOperating System- My Question or IssueHello everyone, I have something annoying. There's an account that subscribe the premium using my CC and I don't know who it is. I have tried to cal...
- LNone of the below info Plan Premium Country Indonesia Device Not mine Operating System - My Question or Issue Hello everyone, I have something annoying. There's an account that su...
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- Spotify Star
- 375 Views
- 1 replies
- 0 likes
- 375 Views
- 1 replies
- 0 likes
Redeem Code Is Not Working
Plan: FreeCountry: Canada Device: iPhone XR, MacBook Pro Mid-2012 Operating System: iOS 12, High Sierra (10.13.6)My Question or Issue:I normally use the Spotify Premium 1 Month gift cards (the 10$ pink ones) that I buy from the local pharmacy (Shoppe...
- Plan: Free Country: Canada Device: iPhone XR, MacBook Pro Mid-2012 Operating System: iOS 12, High Sierra (10.13.6) My Question or Issue: I normally use the Spotify Premium ...
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- Spotify Star
- 2442 Views
- 1 replies
- 0 likes
- 2442 Views
- 1 replies
- 0 likes
Syncin Local Files You Discovered a Premium Option, but I Am!
I'm a premium customer, and I jus tried to sync my local files to my mobile, when it gave me an alert that I discovered a premium option so I should get Premium. But I'm already a premium customer! Please adivse.
- I'm a premium customer, and I jus tried to sync my local files to my mobile, when it gave me an alert that I discovered a premium option so I should get Premium. But I'm already a premium customer! P...
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- Roadie
- 502 Views
- 1 replies
- 0 likes
- 502 Views
- 1 replies
- 0 likes
charged for premium and family
Signed up for a premium $9.99 plan with a subsription date of the 14th each month. Switched over to the family plan on the 29th with 4 accounts, however one of the accounts we had to change the email address because the user could not remember their ...
- Signed up for a premium $9.99 plan with a subsription date of the 14th each month. Switched over to the family plan on the 29th with 4 accounts, however one of the accounts we had to change the email...
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- Roadie
- 531 Views
- 1 replies
- 2 likes
- 531 Views
- 1 replies
- 2 likes
Recuperar cuenta
Contraté el plan de Spotify premium de 3 meses por 99$ y ahora no puedo acceder a mi cuenta, me manda la verificación a un correo que yo tenía, pero que ya no tengo acceso a él. Ya intente de todas las formas para poder recuperarlo pero las opciones ...
- Contraté el plan de Spotify premium de 3 meses por 99$ y ahora no puedo acceder a mi cuenta, me manda la verificación a un correo que yo tenía, pero que ya no tengo acceso a él. Ya intente de todas l...
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- Roadie
- 682 Views
- 3 replies
- 0 likes
- 682 Views
- 3 replies
- 0 likes
can I use Spotify premium during my vacation in another country?
Plan PremiumCountry Italy My Question or Issuecan I use Spotify premium during my vacation in another country? i move for 3week in Germany can I use my premium account ?
- Plan Premium Country Italy My Question or Issue can I use Spotify premium during my vacation in another country? i move for 3week in Germany can I use my premi...
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- Spotify Star
- 708 Views
- 1 replies
- 0 likes
- 708 Views
- 1 replies
- 0 likes
Hulu
I had to cancel my premium to use a gift card I did that and restarted premium and now I lost Hulu. How do I get it back? Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
- I had to cancel my premium to use a gift card I did that and restarted premium and now I lost Hulu. How do I get it back? Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Ma...
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- Spotify Star
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Gift card (US) for offer
PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello! Can I pay a premium for an offer 3 months for 9.99, if I use a Gift card (US) 10 dollars code? Thank you
- Plan Premium Country Device iPhone 8 Operating System iOS 10 My Question or Issue Hello! Can I pay a premium for an offer 3 months for 9.99, if I use a Gift card (US) ...
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
I bought premium but my account is still on free
Hi today 15 juni I bought premium for 3 months 0.99 cent but my account is still on free mode I did everything but it still doesn't work I got a Gmail that my payment was sent successfully but when I go on the account it still says I haven't bought i...
- Hi today 15 juni I bought premium for 3 months 0.99 cent but my account is still on free mode I did everything but it still doesn't work I got a Gmail that my payment was sent successfully but when I...
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- Roadie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Solved!! premium downloading stopped working
Had premium for a little over a year now but now all of a sudden the premium feature of downloading and at the worst time where im traveling and was going to use the offline playback. Now when i sswitch on downloading it just says that its a premium ...
- Had premium for a little over a year now but now all of a sudden the premium feature of downloading and at the worst time where im traveling and was going to use the offline playback. Now when i sswi...
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Double Payment
My Question or Issue Why was I charged twice for the premium subscription this month?
- My Question or Issue Why was I charged twice for the premium subscription this month?
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- Spotify Star
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
signed up for premium with 3 months free, got billed immediately
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 560 Views
- 1 replies
- 0 likes
- 560 Views
- 1 replies
- 0 likes
Why dint i get premium
As shown in the screenshot i payed for premium todaybut when i checked it dint show me that i had premium my friend told me to ask herecan anyone help me with this??
- As shown in the screenshot i payed for premium today but when i checked it dint show me that i had premium my friend told me to ask here can anyone help me with this?? <Community Rock S...
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- Spotify Star
- 497 Views
- 6 replies
- 0 likes
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Premium
- 497 Views
- 6 replies
- 0 likes
3 months for €0,99
PlanFree/PremiumCountryNederlandDeviceLaptopOperating SystemWindows 10 My Question or IssueI have bought 3 months of premium spotify for €0.99, money has been taken form my bank account but the subscription didn't have change.
- Plan Free/Premium Country Nederland Device Laptop Operating System Windows 10 My Question or Issue I have bought 3 months of premium spotify for €0.99, money has been taken form my b...
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- Roadie
- 657 Views
- 5 replies
- 0 likes
- 657 Views
- 5 replies
- 0 likes
Moving from Family Premium Member to new Family Premium in a Different Country
So, currently am a member of a family premium plan in Germany.Things changed, and I moved to US and am no longer a member of this household. What is the right process and approach here?What can I do to perserve my playlists properly? I tried cancelin...
- So, currently am a member of a family premium plan in Germany. Things changed, and I moved to US and am no longer a member of this household. What is the right process and approach here? W...
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- Roadie
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Unable to pay with an OTP credit card
PlanPremiumCountryEgypt DeviceSamsung Galaxy A8+Operating System Android Oreo My Question or Issue I live in Egypt and I signed up for Premium Account with my credit card after the trial period it told me to update my payment method and i tried and t...
- Plan Premium Country Egypt Device Samsung Galaxy A8+ Operating System Android Oreo My Question or Issue I live in Egypt and I signed up for Premium...
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- Roadie
- 844 Views
- 1 replies
- 1 likes
- 844 Views
- 1 replies
- 1 likes
Problem changing payment card in French Polynesia
Plan PremiumCountry French Polynesia Device(iPhone 8, iMac, google home) Hi, I am premium for more than a year. Today my subscription was canceled because of trouble with my card. When I tried to change the card, it doesn't let me pay because is a Po...
- Plan Premium Country French Polynesia Device (iPhone 8, iMac, google home) Hi, I am premium for more than a year. Today my subscription was canceled&nbs...
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- Roadie
- 356 Views
- 1 replies
- 0 likes
- 356 Views
- 1 replies
- 0 likes
After unsuccessful payment via PayPal, PP subscribes Spotify but Premium is off
I tried to pay for Spotify Premium with PayPal several times today but every time I got error: "Nie udało się zrealizować płatności. Spróbuj ponownie albo użyj inne metody płatności. Poproś o pomoc" ("Unable to complete paymant. Please try again or c...
- I tried to pay for Spotify Premium with PayPal several times today but every time I got error: "Nie udało się zrealizować płatności. Spróbuj ponownie albo użyj inne metody płatności. Poproś o pomoc" ...
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- Roadie
- 504 Views
- 1 replies
- 0 likes
- 504 Views
- 1 replies
- 0 likes
Subscription History
Is there a way to view your past subscription history/how to check if you've used premium before? PlanFree; want to get premium soon, but I don't know if the $0.99 offer will apply to meCountryUSA I'm ok with checking in different ways, whether on th...
- Is there a way to view your past subscription history/how to check if you've used premium before? Plan Free; want to get premium soon, but I don't know if the $0.99 offer will apply to me ...
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- Spotify Star
- 2348 Views
- 1 replies
- 0 likes
- 2348 Views
- 1 replies
- 0 likes