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Payment has been maid but it still shows payment has failed

Payment has been maid but it still shows payment has failed

  • Plan Family

Free/Premium

Country Philippines

 

Device Vivo 1606/y53

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System Android Marshmallow

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hi spotify you already deducted an amount from my card and I haven't receive any receipt. what is happening? It notifies me to update my payment method. Thanks.

Screenshot_20190617_093830.png
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1 Reply

Amount was deducted June 15, 2019

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