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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70655 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134444 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73237 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256710 Views
156 replies
13 likes
PlanPremiumCountryViet NamDeviceiPhone 6, PCOperating SystemiOS, Window 10 My Question or IssueRight now I'm still using the Spotify premium Renew Monthly.I would love to Subscrice to Spotify for 6 months or a year. But i can't change the plan in my ...
Plan Premium Country Viet Nam Device iPhone 6, PC Operating System iOS, Window 10 My Question or Issue Right now I'm still using the Spotify premium Renew Monthly. I would love to S...
Spotify Star
3217 Views
7 replies
0 likes
Hello Spotifyettes and Spotifyers,My Mum has subscribed to a Spotify Family account. I already have a Spotify Premium account.Now it seems we both pay for Spotify, while I can use it under her account. I don't know if she has to offically invite me? ...
Hello Spotifyettes and Spotifyers, My Mum has subscribed to a Spotify Family account. I already have a Spotify Premium account. Now it seems we both pay for Spotify, while I ca...
Spotify Star
402 Views
1 replies
0 likes
PlanFree (want to buy premium)CountryU.S.A.Device IPod TouchOperating SystemiOS 12.3.1. My Question or IssueJust a bit of backstory so you can understand it more. I bought a Spotify gift card at Target maybe 3 days ago. I got home and tried to redeem...
Plan Free (want to buy premium) Country U.S.A. Device IPod Touch Operating System iOS 12.3.1. My Question or Issue Just a bit of backstory so you can understand it more...
Spotify Star
1051 Views
5 replies
0 likes
On a retiré l’abonnement premium de mon frère car Spotify n’arrive pas a prouver qu’on habite à la meme adresse ! Veuillez vite trouver une solution, je suis prête à donner n’importe quelle preuves que nous habitons à la même adresse.
On a retiré l’abonnement premium de mon frère car Spotify n’arrive pas a prouver qu’on habite à la meme adresse ! Veuillez vite trouver une solution, je suis prête à donner n’importe quelle pr...
Spotify Star
628 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
264 Views
1 replies
0 likes
PlanFree/PremiumCountryCanadaDeviceIphone XROperating SystemiOS 12 My Question or IssueAs the title says. The only question I have is if I do before my the a week before they auto renewal what happens? Does the day when the auto renewal change also?
Plan Free/Premium Country Canada Device Iphone XR Operating System iOS 12 My Question or Issue As the title says. The only question I have is if I do before my the a week before they...
Spotify Star
601 Views
3 replies
0 likes
I registered for Spotify premium with a Visa card that I learned had no balance. It still worked to serve as something for me to get a free trial and I assumed the payment would get rejected the trial would end after a month. The payment failed expec...
I registered for Spotify premium with a Visa card that I learned had no balance. It still worked to serve as something for me to get a free trial and I assumed the payment would get rejected the tria...
Spotify Star
1204 Views
1 replies
0 likes
so i have my premuim subscription, i logged out and back in and i didnt have the premium features and it looks like a free account, i looked at everything and my payment is not pending, it went through. how do i fix this???
so i have my premuim subscription, i logged out and back in and i didnt have the premium features and it looks like a free account, i looked at everything and my payment is not pending, it went throu...
Spotify Star
329 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...
None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macboo...
Spotify Star
1587 Views
3 replies
0 likes
PlanStudent PremiumCountryPhilippinesDeviceVivo Y53Operating SystemAndroid 6.0 My Question or IssueSo let's start. My last payment is April 28 for Student Premium. I didn't pay for the month of May-June. So as of yesterday, I cancelled my premium, be...
Plan Student Premium Country Philippines Device Vivo Y53 Operating System Android 6.0 My Question or Issue So let's start. My last payment is April 28 for Student Premium. I ...
Spotify Legend
394 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid My Question or IssueWith the new update for Spotify, I've noticed that the amount of songs that are in each playlist created in the library is no longer displayed. So if I cre...
Plan Premium Country United States Device Samsung Note 8 Operating System Android My Question or Issue With the new update for Spotify, I've noticed that the amount o...
Spotify Legend
821 Views
1 replies
0 likes
Acabo de pagar el plan familiar premium y registre mal mi dirección. Leí que debo cancelar mi suscripción y hacer una nueva. Pero mi duda es. Si al hacer esto pierdo el pago q y realice y debo volver a pagar? Gracias
Acabo de pagar el plan familiar premium y registre mal mi dirección. Leí que debo cancelar mi suscripción y hacer una nueva. Pero mi duda es. Si al hacer esto pierdo el pago q y realice...
Spotify Legend
515 Views
1 replies
0 likes
PlanFree/PremiumCountrySingaporeDevicexs maxOperating System(iOS 12 My Question or IssueI am from Singapore, and i want to pay for spotify premium, using my mobile bill I am under M1). However, it seems that the only option to pay via mobile is by ha...
Plan Free/Premium Country Singapore Device xs max Operating System (iOS 12 My Question or Issue I am from Singapore, and i want to pay for spotify premium, using my mobile bill I am ...
Spotify Legend
2869 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueTo me it is really telling how Spotify feels about it's longtime users. Th...
Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)Android My Question or ...
Spotify Legend
626 Views
1 replies
0 likes
This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spotify experience. I had hundres of artists and thousands of son...
This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spoti...
Casual Listener
1370 Views
4 replies
6 likes
PlanPremiumCountryUnited stateaSamsung Galaxy 9Operating SystemAndroid oreo My Question or IssueMy issue is that my card information was stolen through a skim device a week and a half ago. I just received my new card yesterday and activated it that n...
Plan Premium Country United statea Samsung Galaxy 9 Operating System Android oreo My Question or Issue My issue is that my card information was stolen through a skim device a we...
Casual Listener
2216 Views
6 replies
1 likes
So my problem is that I wanted to change the subscription billing date to be in sync with my payday. I followed the instructions on Spotify website and stopped my premium subscription for some days. I signed up again on 26th so that it would be the d...
So my problem is that I wanted to change the subscription billing date to be in sync with my payday. I followed the instructions on Spotify website and stopped my premium subscription for some days. ...
Spotify Legend
893 Views
5 replies
0 likes
HI, have a premium subscription since 2012. The fee was booked last time at the 16th June from my credit card which is valid. When i log in to my account on the homepage the web version tells me that i have a premium abo.I didn't change my email adre...
HI, have a premium subscription since 2012. The fee was booked last time at the 16th June from my credit card which is valid. When i log in to my account on the homepage the web version tell...
Spotify Legend
1095 Views
1 replies
0 likes
Plan: Free/PremiumCountry: IcelandDevice: Samsung Galaxy 9Operating System: Android OreoMy Question or Issue: I paid for premium on june 1st and yesterday (23rd) got an email that my supscription was over and payment had failed. I paid for one month ...
Plan: Free/Premium Country: Iceland Device: Samsung Galaxy 9 Operating System: Android Oreo My Question or Issue: I paid for premium on june 1st and yesterday (23rd) ...
Spotify Legend
5022 Views
6 replies
0 likes
My children lives 50/50 with their mother and me, but have the official adress with their mother.So can I buy a family subscrition for my children and me?
My children lives 50/50 with their mother and me, but have the official adress with their mother. So can I buy a family subscrition for my children and me?
Spotify Star
421 Views
1 replies
0 likes
