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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
73135 Views
31 replies
2 likes
Moderator
121051 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157672 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
308608 Views
171 replies
13 likes
PlanFree/PremiumCountry India DevicePixelOperating SystemAndroid Oreo My Question or IssueHi,I just paid for my yearly subscription for Premium through Google Pay using QR Code and the money got deducted but the account still shows as free. The trans...
Plan Free/Premium Country India Device Pixel Operating System Android Oreo My Question or Issue Hi, I just paid for my yearly subscription for Premium through Google P...
Casual Listener
1613 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, S I have an LG Stylo 5amsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, S I have an LG Stylo 5amsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Quest...
Spotify Legend
859 Views
1 replies
0 likes
Hi, I have been trying to restart my subscription. I am trying to get the Rs. 119 for 3 months which has been showing on my profile since many days. A week ago I tried to subscribe the plan but it showed me that my card doesn't support monthly billin...
Hi, I have been trying to restart my subscription. I am trying to get the Rs. 119 for 3 months which has been showing on my profile since many days. A week ago I tried to subscribe the plan but it sh...
Spotify Star
997 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe same as last month, Spotify is not letting me pay for my suscription. I did what you g...
Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The same ...
Spotify Star
787 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, I enjoy Spotify premium as part of my vodafone ireland plan, I am due to upgrade my...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi the...
Community Legend
885 Views
1 replies
0 likes
I recently updated my payment information for my subscription, which is the grandfathered plan of spotify premium with hulu. After updating the info, it said that I was updated for spotify premium. Just premium. No hulu. This is a grandfathered plan ...
I recently updated my payment information for my subscription, which is the grandfathered plan of spotify premium with hulu. After updating the info, it said that I was updated for spotify p...
Spotify Star
1247 Views
1 replies
0 likes
I have a 1-year premium subscription. I'm about to move to another country so I have to update my payment to that country. But will I lose my 1-year subscription and be charged for a new one or will it be charged when my current subscription end?
I have a 1-year premium subscription. I'm about to move to another country so I have to update my payment to that country. But will I lose my 1-year subscription and be charged for a new one or will ...
Spotify Star
989 Views
1 replies
0 likes
Plan Paid for Premium Country India Device MacBook Air My Question or Issue Paid for Premium on 3 rd May and it still doesn't work. Money has been debited from my Paytm Account the same day.
Plan Paid for Premium Country India Device MacBook Air My Question or Issue Paid for Premium on 3 rd May and it still doesn't work. Money has been debited from m...
Casual Listener
548 Views
2 replies
0 likes
PlanPremiumCountryPHDeviceiPhone 8 plus 2017 Macbook Air 11 inch Operating SystemiOS 13.4.1Mac OS CatalinaI'm wondering if Spotify can provide more Japanese music .One of my favorite genre is Japanese . Usually, my favorite artists provide Spotify us...
Plan Premium Country PH Device iPhone 8 plus 2017 Macbook Air 11 inch Operating System iOS 13.4.1 Mac OS Catalina I'm wondering if Spotify can provide more Japanese mu...
Spotify Star
621 Views
1 replies
0 likes
Plan3 mth PremiumCountry CanadaDevicePCOperating System Windows 10 My Question or IssueI am not able to chose a payment mothod. Both cr card and PayPal selection is showing the following error msg: Payment failed. Try again, or use a different paymen...
Plan 3 mth Premium Country Canada Device PC Operating System Windows 10 My Question or Issue I am not able to chose a payment mothod. Both cr card and PayPal select...
Casual Listener
1452 Views
8 replies
2 likes
hi, i would like to know how do i pay for Spotify with the payment code i made on Picpay! (I'm in Brazil)
hi, i would like to know how do i pay for Spotify with the payment code i made on Picpay! (I'm in Brazil)
Spotify Star
918 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceOnePlus 7Operating SystemAndroid Oreo My Question or IssueI got verified by sheerID and on the last step of signing up for Premium Student where I have to put in my credit card information I get an error message that says T...
Plan Free Country Canada Device OnePlus 7 Operating System Android Oreo My Question or Issue I got verified by sheerID and on the last step of signing up for Premium Student whe...
Spotify Star
685 Views
1 replies
0 likes
I cant buy the premium offer! every time I tried the page keep loading and nothing happens > tried different browsers ( chrome-opera-firefox)even tried to make another account and the issue still there.
I cant buy the premium offer! every time I tried the page keep loading and nothing happens > tried different browsers ( chrome-opera-firefox) even tried to make another account and the issue stil...
Spotify Star
2396 Views
3 replies
0 likes
PlanPremiumCountryPhilippinesDeviceOppo Reno 10x ZoomOperating SystemAndroid My Question or IssueHi Spotify Team, Hope that you will read this concern of mine. For the past months, the app automatically deducts the 129 php from my debit card but now,...
Plan Premium Country Philippines Device Oppo Reno 10x Zoom Operating System Android My Question or Issue Hi Spotify Team, Hope that you will read this concern of mine. ...
Spotify Star
848 Views
1 replies
0 likes
PlanFreeArgentina DeviceSamsung Galaxy A20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrate de pagar premium pero no me deja, intente del telefono, la computadora y me dice que hubo problemas, tambien probe como incogn...
Plan Free Argentina Device Samsung Galaxy A20 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Trate de pagar premium pero no me deja, intent...
Spotify Star
552 Views
1 replies
0 likes
Plan: PremiumCountry: USA Device(Samsung Galaxy Fold & Windows Desktop Computer)Operating System(Android 10, Windows 10) I do not have access to videos on Spotify. I've followed all of the "guides" but they just are not available to me. I am paying f...
Plan: Premium Country: USA Device (Samsung Galaxy Fold & Windows Desktop Computer) Operating System (Android 10, Windows 10) I do not have access to videos on Spotif...
Moderator
889 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Legend
778 Views
2 replies
0 likes
PlanFree/PremiumCountryPhilippinesDeviceiPad Mini My Question or IssueMy premium subscription just expired on May 3rd and I cancelled it. Today (May 7th) I want to go premium again so I went to the payment page and tried to pay using mobile load (Sma...
Plan Free/Premium Country Philippines Device iPad Mini My Question or Issue My premium subscription just expired on May 3rd and I cancelled it. Today (May 7th) I want to go premium aga...
Spotify Legend
606 Views
1 replies
0 likes
PlanPremium FamilyCountryPhilippinesDeviceSamsung Galaxy S8Operating SystemAndroid 9.0 My Question or IssueI was able to pay for the subscription for the 1st month of my Premium Family plan, but after the first month it says my payment has failed and...
Plan Premium Family Country Philippines Device Samsung Galaxy S8 Operating System Android 9.0 My Question or Issue I was able to pay for the subscription for the 1st month of my Pr...
Moderator
486 Views
1 replies
0 likes
Hi, I have a Ualá prepaid debit card (MasterCard) associated to my account, which I use to pay for my family plan. With each new payment, the app tells me that the payment failed, and when I try to update my payment info, a message that says "Ha ocur...
Hi, I have a Ualá prepaid debit card (MasterCard) associated to my account, which I use to pay for my family plan. With each new payment, the app tells me that the payment failed, and when I try to u...
Spotify Star
1014 Views
3 replies
0 likes
