Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62452 Views
- 43 replies
- 3 likes
- 62452 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Trial Declined
I tried getting a $0.99 trial today and the card I used said payment failed. It said I already got the trial and that I’m not eligible for it. I don’t remember ever getting the trial and I don’t have premium. Is it because the card I used got it on a...
- I tried getting a $0.99 trial today and the card I used said payment failed. It said I already got the trial and that I’m not eligible for it. I don’t remember ever getting the trial and I don’t have...
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- Roadie
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
No Hulu Activation with Premium Account
Plan: PremiumFree/PremiumCountry: USA Device: MacBook Pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am stil not seeing Hulu Activation when I log into Spoti...
- Plan: Premium Free/Premium Country: USA Device: MacBook Pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, Windows 10,etc...
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- Newbie
- 634 Views
- 4 replies
- 0 likes
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Hulu Subscription
- 634 Views
- 4 replies
- 0 likes
Using paypal to pay for premium not working without creditcard/bank issue.
PlanTrying to get premiumCountry Sweden Operating SystemW10 My Question or IssueSo i have purchased regular spotify premium before through Paypal, however now when i was going to refresh my subscription it would not let me, telling me i need to conne...
- Plan Trying to get premium Country Sweden Operating System W10 My Question or Issue So i have purchased regular spotify premium before through Paypal, however now when i was g...
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- Roadie
- 236 Views
- 1 replies
- 1 likes
- 236 Views
- 1 replies
- 1 likes
Solved!! Hola, necesito ayuda!
Compre un s10 plus active mis 6 meses gratis, pero me cargaron a mi tarjeta.
- Compre un s10 plus active mis 6 meses gratis, pero me cargaron a mi tarjeta.
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- Roadie
- 354 Views
- 1 replies
- 0 likes
- 354 Views
- 1 replies
- 0 likes
Subscription problem
Hi All, I've had a family premium plan for a while unfortunaely ladt month we had a problem with the payment being taken my fault it wasn't done in good time however I paid and but it only allowed me renew as a single is there a workaround it seems p...
- Hi All, I've had a family premium plan for a while unfortunaely ladt month we had a problem with the payment being taken my fault it wasn't done in good time however I paid and but it only allowed me...
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- Roadie
- 356 Views
- 5 replies
- 0 likes
- 356 Views
- 5 replies
- 0 likes
Superuser Contribution 3-month Premium Eligibility
PlanFree/PremiumCountryPhilippinesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 6 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOs 12.3.1 My Question or IssueSpotify Montly Premium is about to expire today and I want t...
- Plan Free/Premium Country Philippines Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 6 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOs 12.3.1  ...
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- Spotify Legend
- 412 Views
- 2 replies
- 0 likes
- 412 Views
- 2 replies
- 0 likes
See pending $10 charge despite having student subscription renewed for at least 2 more years
Plan: Spotify Student PremiumUSA DeviceMacbook Pro + Moto Z3 My Question or IssueMy bank statements say I have a pending charge of 10 despite being registered for spotify student until at least 2020. Screenshot included. Why the **** am i being charg...
- Plan: Spotify Student Premium USA Device Macbook Pro + Moto Z3 My Question or Issue My bank statements say I have a pending charge of 10 despite being registered for spotify stud...
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- Roadie
- 380 Views
- 1 replies
- 0 likes
- 380 Views
- 1 replies
- 0 likes
Lost Music in Your Library
My spotify account recently transitioned from student to premium. Upon the transition I lost much of the music stored in my library yet it is still saved according to spotify. For instance, I go to my music to play one of the 6 or 7 ACDC albums I had...
- My spotify account recently transitioned from student to premium. Upon the transition I lost much of the music stored in my library yet it is still saved according to spotify. For instance, I go to m...
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- Roadie
- 442 Views
- 1 replies
- 0 likes
- 442 Views
- 1 replies
- 0 likes
Suscripción 3 meses
Resulta que me llego un correo para contratar premiun por 290 pesos chilenos, al meterme al link ni yo ni mi pareja sale que no somos elegibles para este servicio, si alguien me puede ayudar el por que me sale eso se lo agradeceria mucho ya que es mu...
- Resulta que me llego un correo para contratar premiun por 290 pesos chilenos, al meterme al link ni yo ni mi pareja sale que no somos elegibles para este servicio, si alguien me puede ayudar el por q...
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- Roadie
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Can’t get promo deal but charged anyways
My daughter begged me to use my debt card to get the 3 month for .99 cents promo deal for her account and I said yes. Put my card info went threw been happy ever since! That was 3 weeks ago. The next day I decided to get it myself! So I downloaded Sp...
- My daughter begged me to use my debt card to get the 3 month for .99 cents promo deal for her account and I said yes. Put my card info went threw been happy ever since! That was 3 weeks ago. The next...
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- Roadie
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Ou Acheté des carte d'abonnement de Spotify
Voila je suis vraiment nouveau dans le monde de spotify et j'aimerais savoir si il y'a des magasin en france qui vendent des carte pour spotify ? je suis desoler si cette question a été posé mais c'est le seul moyen d'avoir des information
- Voila je suis vraiment nouveau dans le monde de spotify et j'aimerais savoir si il y'a des magasin en france qui vendent des carte pour spotify ? je suis desoler si cette question a été posé mais c'e...
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- Spotify Legend
- 404 Views
- 1 replies
- 0 likes
- 404 Views
- 1 replies
- 0 likes
Error to add new member to family group.
PlanPremiumCountryColombiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I have a family plan, modify the credit card for another country and now to want to ...
- Plan Premium Country Colombia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I h...
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Payment keeps failing on the same card
Student PlanPremiumSingapore DeviceMac I keep receiving emails about Spotify Premium Payment Failure. I've been having this issue for a few months now, and my Spotify Premium stops working, and then I have to 'update' the payment information, but I'm...
- Student Plan Premium Singapore Device Mac I keep receiving emails about Spotify Premium Payment Failure. I've been having this issue for a few months now, and ...
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- Roadie
- 386 Views
- 1 replies
- 0 likes
- 386 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not available anymore
Good morning folks, for any reasony Spotify did not charge my bank account in June even though I did not cancel my contract.Can anybody help? Thanks,Sebastian
- Good morning folks, for any reasony Spotify did not charge my bank account in June even though I did not cancel my contract. Can anybody help? Thanks, Sebastian
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- Spotify Legend
- 443 Views
- 2 replies
- 2 likes
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AccountPremiumSubscriptions
- 443 Views
- 2 replies
- 2 likes
Changing to Spotify Premium Student failed
So basically I am paying 9.99€ per month for a few years now and I noticed that I can change to Spotify Premium Student to pay less. So I used the forms und the Spotify Account Settings and it led me to a Website called SheerID. I filled in the infor...
- So basically I am paying 9.99€ per month for a few years now and I noticed that I can change to Spotify Premium Student to pay less. So I used the forms und the Spotify Account Settings and it led me...
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- Roadie
- 484 Views
- 1 replies
- 0 likes
- 484 Views
- 1 replies
- 0 likes
Superuser Contribution Zahlen über Mobilfunkanbieter Fehler
Hi!Ich habe das Problem das wenn ich über den Mobilfunkanbieter bezahlen will das dann ein Fehler kommt.Obwohl ich noch nie über mein Handy bezahlt habe und ich würde das angebot mit den 3 Monaten gerne nutzen wollen und könnte das nur über mein hand...
- Hi! Ich habe das Problem das wenn ich über den Mobilfunkanbieter bezahlen will das dann ein Fehler kommt. Obwohl ich noch nie über mein Handy bezahlt habe und ich würde das angebot mit den 3 Monate...
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- Spotify Legend
- 343 Views
- 1 replies
- 0 likes
- 343 Views
- 1 replies
- 0 likes
Superuser Contribution I need need my premium status removed immediately.
Premium Country United States DeviceMoto e5 Play Operating SystemAndroid 8.0.0 My Question or IssueI signed up for the 3 months for 99 cents and have since canceled my subscription, but the app is so ridiculously inconvenient with the Premium "featur...
- Premium Country United States Device Moto e5 Play Operating System Android 8.0.0 My Question or Issue I signed up for the 3 months for 99 cents and have s...
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- Spotify Legend
- 236 Views
- 2 replies
- 0 likes
- 236 Views
- 2 replies
- 0 likes
Support Paytm recurring payments for subscriptions
Hey there! I regularly buy spotify premium using paytm, but it seems like I can't enable a subscription using Paytm, only card. My bank doesn't support recurring payments, so could you guys please add paytm as a payment mode for subscriptions? Looks ...
- Hey there! I regularly buy spotify premium using paytm, but it seems like I can't enable a subscription using Paytm, only card. My bank doesn't support recurring payments, so could you guys please ad...
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- Casual Listener
- 1220 Views
- 2 replies
- 2 likes
- 1220 Views
- 2 replies
- 2 likes
Superuser Contribution Facturacion
Buenas tardes. Desde diciembre Enero recibo doble cobro por una unica cuenta, he cancelado la suscripcion pasando a cuenta free y aun sigo recibiendo el cobro en mi tarjeta VISA. Solicito solucion
- Buenas tardes. Desde diciembre Enero recibo doble cobro por una unica cuenta, he cancelado la suscripcion pasando a cuenta free y aun sigo recibiendo el cobro en mi tarjeta VISA. Solicito so...
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- Spotify Legend
- 481 Views
- 3 replies
- 1 likes
- 481 Views
- 3 replies
- 1 likes
Premium working on Android but not desktop
PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid My Question or IssueBeen using spotify premium of my GalaxyS9 for a couple months now, just tried to use the desktop app and website today and its saying im not a premium member; my bank acc...
- Plan Premium Country USA Device Galaxy S9 Operating System Android My Question or Issue Been using spotify premium of my GalaxyS9 for a couple months now, just tried to use t...
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- Spotify Star
- 237 Views
- 3 replies
- 0 likes
- 237 Views
- 3 replies
- 0 likes