Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
191769 Views
121 replies
12 likes
- 191769 Views
- 121 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21935 Views
28 replies
4 likes
- 21935 Views
- 28 replies
- 4 likes
Cancel premium subscription when all i get is the free app
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue spotify is getting money for premium from my bank and I'm just getting the free app how do I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue spotify ...
Community Legend
1617 Views
1 replies
0 likes
Need help canceling premium.
- 1617 Views
- 1 replies
- 0 likes
My premium account changed to free account although I pay money
My family account changed to free account. I pay money in 16 February 2020. Please find a solution, I’m waiting for your answer. Also I didn’t take a payment bill in 16 February 2020 Payment Code: Thanks.. Plan Premium Country Turkey Device (iPhone ...
My family account changed to free account. I pay money in 16 February 2020. Please find a solution, I’m waiting for your answer. Also I didn’t take a payment bill in 16 February 2020 Payment Code...
Roadie
1016 Views
1 replies
0 likes
- 1016 Views
- 1 replies
- 0 likes
Superuser Contribution Is there anyway to pay for a 3 month or 6 month plan without going through the paysafecard?
Seriously, How hard is it to set up an option for Debt/Credit card? I now literally have to go out of my way to purchase this silly prepaid debt card to be able to purchase your 6 month plan, where I might as well instead purchase your gift card. Thi...
Seriously, How hard is it to set up an option for Debt/Credit card? I now literally have to go out of my way to purchase this silly prepaid debt card to be able to purchase your 6 month plan, where I...
Spotify Legend
358 Views
1 replies
0 likes
- 358 Views
- 1 replies
- 0 likes
Superuser Contribution I can't pay the premium plan
Hello, my problem is that I enter my card details to pay the premium plan, and my sale that an error occurred
Hello, my problem is that I enter my card details to pay the premium plan, and my sale that an error occurred
Moderator
717 Views
3 replies
0 likes
- 717 Views
- 3 replies
- 0 likes
Superuser Contribution Unable to purchase premium
Hi,When trying to buy premium I get a message saying I am not eligible for that subscription. Family and Student are fine though.My previous subscription was an one cost annual plan (ie not paying per month). Now I cannot get back to premium. PlanFre...
Hi, When trying to buy premium I get a message saying I am not eligible for that subscription. Family and Student are fine though. My previous subscription was an one cost annual plan (ie not payin...
Moderator
765 Views
3 replies
0 likes
- 765 Views
- 3 replies
- 0 likes
Superuser Contribution Just a premium subscription
Hi I've been a premium subscriber for a long time and have been on yearly plans for the last two years. That plan ended today and yearly plans seem to no longer be available. However, the standard monthly plan comes with Headspace which I am not inte...
Hi I've been a premium subscriber for a long time and have been on yearly plans for the last two years. That plan ended today and yearly plans seem to no longer be available. However, the st...
Spotify Legend
799 Views
3 replies
0 likes
- 799 Views
- 3 replies
- 0 likes
Superuser Contribution Unable to Pay with my Visa Debit Card
Hi, I am trying to subscribe to the Premium plan from India. I have tried using two different visa debit card and the payment doesnt go through. I get an error message saying something went wrong please try again later. How to resolve this? I have tr...
Hi, I am trying to subscribe to the Premium plan from India. I have tried using two different visa debit card and the payment doesnt go through. I get an error message saying something...
Spotify Legend
663 Views
1 replies
0 likes
- 663 Views
- 1 replies
- 0 likes
Superuser Contribution Can't Subscribe
PlanFreeCountryTurkeyDevice(Samsung Galaxy A8, PC Windows 10Operating System(Android Oreo, Windows 10,etc.) My Question or Issue2 3 months ago, I was using premium with my mobile payment, I canceled, when I want to subscribe again, it gives this erro...
Plan Free Country Turkey Device (Samsung Galaxy A8, PC Windows 10 Operating System (Android Oreo, Windows 10,etc.) My Question or Issue 2 3 months ago, I was using premium with ...
Spotify Legend
380 Views
1 replies
0 likes
- 380 Views
- 1 replies
- 0 likes
Superuser Contribution Bezahlung Gutschein
hallo ihr Lieben.ich habe ein Problem mit der Bezahlung. Vorhin habe ich mir einen Gutschein für 10€ geholt und wollte diesen gerade einlösen. Aber warum auch immer wird er nicht angenommen. Kann mir bitte jemand helfen? Habe ich die 10€ jetzt umsons...
hallo ihr Lieben. ich habe ein Problem mit der Bezahlung. Vorhin habe ich mir einen Gutschein für 10€ geholt und wollte diesen gerade einlösen. Aber warum auch immer wird er nicht angenommen....
Community Legend
525 Views
2 replies
0 likes
- 525 Views
- 2 replies
- 0 likes
Superuser Contribution Redeemable Giftcard Codes
PlanPremiumCountryGermany My Question or IssueHey there, I have a very specific issue at hand/request to make and if you guys were able to make something work for us, it would be immensely appreciated. Anyway, I read the community threads on how gift...
Plan Premium Country Germany My Question or Issue Hey there, I have a very specific issue at hand/request to make and if you guys were able to make something work for us, it would be imm...
Community Legend
736 Views
3 replies
0 likes
- 736 Views
- 3 replies
- 0 likes
Superuser Contribution I was charged £10 but none of my Spotify accounts have a premium subscription
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
697 Views
2 replies
0 likes
- 697 Views
- 2 replies
- 0 likes
Superuser Contribution premium for family changed into free
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe have premium for family and also paid for it this month (february 8th), but somehow we now...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We have...
Community Legend
775 Views
1 replies
0 likes
- 775 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for premium, still on free.
PlanFree, but was buying premiumCountryIndiaDeviceMotorola G5S+Operating SystemAndroid Oreo My Question or IssueI was just buying Spotify Premium with the students' discount. The SheerID verification was complete and I proceeded to pay. I paid with a...
Plan Free, but was buying premium Country India Device Motorola G5S+ Operating System Android Oreo My Question or Issue I was just buying Spotify Premium with the students' disc...
Community Legend
1309 Views
2 replies
0 likes
- 1309 Views
- 2 replies
- 0 likes
Solved!! Only single premium plan available in romania after 2 years
PlanPremium Family & Premium StudentCountryRomania My Question or IssueHello there!Community request 1 Community request 2 ...As you can see, there were multiple request for these premium plans going as far as almost 2 years ago. There were promises,...
Plan Premium Family & Premium Student Country Romania My Question or Issue Hello there! Community request 1 Community request 2 ... As you can see, there were multipl...
Spotify Star
927 Views
1 replies
0 likes
- 927 Views
- 1 replies
- 0 likes
Family Plan
PlanPremium -> FamilyCountryBelgium Good morning, I'm trying to join the family premium plan, and the system doesn't allow me to do it, the answer is that in this Country (Belgium) isn't allowed to pay thourgh credit card (VISA or Mastercard)... I'm ...
Plan Premium -> Family Country Belgium Good morning, I'm trying to join the family premium plan, and the system doesn't allow me to do it, the answer is that in this Country (...
Spotify Star
563 Views
1 replies
0 likes
- 563 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium Slovenia
So im waiting since 2016 to get spotify finally in slovenia but i guess they’re still sleeping on us. I wanna get premium already but i cant, because my credit card shows up as one from an unsported country. Im fed up with using tweaked apps on a dif...
So im waiting since 2016 to get spotify finally in slovenia but i guess they’re still sleeping on us. I wanna get premium already but i cant, because my credit card shows up as one from an unsported ...
Spotify Star
2038 Views
1 replies
1 likes
- 2038 Views
- 1 replies
- 1 likes
Solved!! Student Bundle Premium Spotify + No-Ad Hulu
My Question or IssueI don't currently subscribe to Spotify further than the free version. I currently pay a subscription cost to Hulu for their Ad-Free version, and know that there is a Student Spotify-Hulu bundle but that only includes the Hulu with...
My Question or Issue I don't currently subscribe to Spotify further than the free version. I currently pay a subscription cost to Hulu for their Ad-Free version, and know that there is a Student Spo...
Spotify Star
3988 Views
1 replies
0 likes
- 3988 Views
- 1 replies
- 0 likes
improper billing
PlanPremiumCountryBrazilDeviceRedmi 7System operationAndroid 9My question or problemThis morning, I received a message from my bank saying that Spotify Premium has been activated in my account. I have two accounts on Spotify, I signed in to both acco...
Plan Premium Country Brazil Device Redmi 7 System operation Android 9 My question or problem This morning, I received a message from my bank saying that Spotify Premium has been acti...
Community Legend
738 Views
3 replies
0 likes
- 738 Views
- 3 replies
- 0 likes
Premium bug?
PlanPremiumCountryMexicoDevice Samsung Galaxy S8+My Question or IssueI bought a 3 months Spotify premium card and already redeemed it, but now that I activate the offline mode it tells me that I only have 29 days left so that I have to connect to the...
Plan Premium Country Mexico Device Samsung Galaxy S8+ My Question or Issue I bought a 3 months Spotify premium card and already redeemed it, but now that I activate the offline m...
Community Legend
333 Views
1 replies
0 likes
- 333 Views
- 1 replies
- 0 likes
Superuser Contribution plano
nao tenho nenhum plano ainda, quatro amigos e eu queremos assinar um plano, qual o melhor plano para nos?
nao tenho nenhum plano ainda, quatro amigos e eu queremos assinar um plano, qual o melhor plano para nos?
Spotify Legend
1058 Views
2 replies
0 likes
plano
- 1058 Views
- 2 replies
- 0 likes