Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 162145 Views
- 108 replies
- 12 likes
- 162145 Views
- 108 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18282 Views
- 27 replies
- 4 likes
- 18282 Views
- 27 replies
- 4 likes
Solved!! Premium for 3 months free
Hello world. I had like to know what happens when you cancel your 3 month free subscription. Do you get another offer for a free subscription for the number of days left, or do you have to pay in order to return to Premium? - Spotify India user
- Hello world. I had like to know what happens when you cancel your 3 month free subscription. Do you get another offer for a free subscription for the number of days left, or do you have to pay in ord...
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- Spotify Star
- 899 Views
- 1 replies
- 0 likes
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PremiumSubscription
- 899 Views
- 1 replies
- 0 likes
Superuser Contribution Paguei mas não está liberando meu Spotify Premium
Paguei faz 5 dias meu Spotify premium e ainda não recebi a confirmação e ainda não está disponível
- Paguei faz 5 dias meu Spotify premium e ainda não recebi a confirmação e ainda não está disponível
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- Community Legend
- 536 Views
- 3 replies
- 0 likes
- 536 Views
- 3 replies
- 0 likes
Superuser Contribution Não recebi o e-mail de confirmação de pagamento
Paguei por boleto no dia 27/12 e já estamos no dia 02/01 e ainda não recebi nenhum e-mail de confirmação. Quando pesquiso eles só mostram soluções para quando se recebe o e-mail e ainda não disponibilizaram, mas no meu caso eu ainda não recebi o e-ma...
- Paguei por boleto no dia 27/12 e já estamos no dia 02/01 e ainda não recebi nenhum e-mail de confirmação. Quando pesquiso eles só mostram soluções para quando se recebe o e-mail e ainda não disponibi...
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- Community Legend
- 714 Views
- 1 replies
- 0 likes
- 714 Views
- 1 replies
- 0 likes
Superuser Contribution One year plan upgrade to Family
I was wrong click the Premium One Year by paypal. It charge me one year payment already. And I just change back to Premium Family. How is the payment fee for the plan? Will it refund to me? PlanPremiumCountryHong Kong DeviceIphone XS MaxOperating Sys...
- I was wrong click the Premium One Year by paypal. It charge me one year payment already. And I just change back to Premium Family. How is the payment fee for the plan? Will it refund to me? ...
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- Spotify Legend
- 412 Views
- 1 replies
- 0 likes
- 412 Views
- 1 replies
- 0 likes
Superuser Contribution Help! Should I get a refund or wait for Spotify's response?
So I've been using Spotify monthly premium since last year, and I wanted to upgrade to a yearly subscriptionWhat I did:1. I bought and paid for the yearly premium (i didn't cancel the monthly premium)2. I check my current subscription status and foun...
- So I've been using Spotify monthly premium since last year, and I wanted to upgrade to a yearly subscription What I did: 1. I bought and paid for the yearly premium (i didn't cancel the monthly pre...
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- Spotify Legend
- 648 Views
- 1 replies
- 0 likes
- 648 Views
- 1 replies
- 0 likes
Misleading
hello there, I read other posts in the past where people had issues receiving their Google home mini and still getting their credit card charged. I recently subscribed to the individual premium subscription and my link on December 31st was sent to me...
- hello there, I read other posts in the past where people had issues receiving their Google home mini and still getting their credit card charged. I recently subscribed to the individual premium...
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- Spotify Star
- 591 Views
- 4 replies
- 0 likes
- 591 Views
- 4 replies
- 0 likes
Premium trial not working?
We have been using the free Spotify and wanted to trial the Premium individual. It says the trial setup was successful for Premium however nothing has changed. Our plan still says Spotify free and when we try to setup the trial again it now says we c...
- We have been using the free Spotify and wanted to trial the Premium individual. It says the trial setup was successful for Premium however nothing has changed. Our plan still says Spot...
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- Roadie
- 437 Views
- 1 replies
- 0 likes
- 437 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution "Google Home Mini" offer canceled "Spotify Premium with Hulu"!
Individual PremiumUSAAll devices I signed up for the Google Home Mini offer and immediately got an email from Hulu that my Hulu subscription had been cancelled. Is there any way to get Spotify+Hulu back? Thanks in advance!
- Individual Premium USA All devices I signed up for the Google Home Mini offer and immediately got an email from Hulu that my Hulu subscription had been cancelled. Is there any way to...
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- Spotify Legend
- 1705 Views
- 6 replies
- 0 likes
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Google Home MiniHuluPremium
- 1705 Views
- 6 replies
- 0 likes
Superuser Contribution "Your free Google Mini is now available" just follow the links and pay $49?
PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemWindows 10 My Question or IssueI got my email and tried to claim my free Google Assistant, but it want to charge me, why? I saw this question posted before, and wouldn't have posted this, ...
- Plan Premium Country Device Samsung Galaxy Note 8 Operating System Windows 10 My Question or Issue I got my email and tried to claim my free Google Assistant, but it want to c...
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- Spotify Legend
- 556 Views
- 1 replies
- 1 likes
- 556 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution Google home mini shipped to wrong address
PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 13 My Question or IssueAfter tracking my Fedex package, an error saying the package is being returned due to an invalid shipping address. After contacting Google support they had said to contact ...
- Plan Premium Country US Device iPhone 11 Operating System iOS 13 My Question or Issue After tracking my Fedex package, an error saying the package is being returned due to an invalid...
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- Spotify Legend
- 1242 Views
- 4 replies
- 0 likes
- 1242 Views
- 4 replies
- 0 likes
Solved!!Superuser Contribution Change Premium Family to Non Family Premium
PlanFamily PremiumCountryUSA Operating SystemWindows 10 My Question or IssueToday I have switched my plan from Premium to Premium Family. When I change it back I can't seem to change plans. Its like stuck with Premium for Family. When I change it, th...
- Plan Family Premium Country USA Operating System Windows 10 My Question or Issue Today I have switched my plan from Premium to Premium Family. When I change it back I can't see...
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- Casual Listener
- 875 Views
- 4 replies
- 0 likes
- 875 Views
- 4 replies
- 0 likes
Superuser Contribution Can't pay with my MasterCard
I try to get the 3 months-0.99 euro offer but It won't accept the payment and it'll also pop this message up "Payment failed. Try again, or use a different payment method" and my balance is ok too.
- I try to get the 3 months-0.99 euro offer but It won't accept the payment and it'll also pop this message up "Payment failed. Try again, or use a different payment method" and my balance is ok too.
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- Community Legend
- 1045 Views
- 3 replies
- 0 likes
- 1045 Views
- 3 replies
- 0 likes
Superuser Contribution Re: Currys 6 Months Offer
I seem to be having the same problem. I have brought the Google Home Nest Max from curry’s, which came with a 6 month free premium redeem code. When I redeem this code, it says I am not eligible for this offer. I literally made this account an hour a...
- I seem to be having the same problem. I have brought the Google Home Nest Max from curry’s, which came with a 6 month free premium redeem code. When I redeem this code, it says I am not eligible for ...
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- Spotify Legend
- 1657 Views
- 1 replies
- 0 likes
- 1657 Views
- 1 replies
- 0 likes
Superuser Contribution Google Home Mini
PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 8, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI live in the US and I got my email 2 days ago about getting a free Google Home Mini. When I do ...
- Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 8, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I live in the U...
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- Spotify Legend
- 755 Views
- 6 replies
- 1 likes
- 755 Views
- 6 replies
- 1 likes
Superuser Contribution Payment failed error
I could not payment for premium. I am getting payment fail error. Pls help me for this.
- I could not payment for premium. I am getting payment fail error. Pls help me for this.
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- Community Legend
- 675 Views
- 4 replies
- 0 likes
- 675 Views
- 4 replies
- 0 likes
Superuser Contribution Paid for a 3 month subcription yesterday, still got no Premium.
PlanFree/ PremiumCountryNetherlandsDeviceLaptopWindows 10 My Question or Issui Paid yesterday for a 3 moth subscription, and stil got no Premium.It is paid, and can show it, through bank records.
- Plan Free/ Premium Country Netherlands Device Laptop Windows 10 My Question or Issu i Paid yesterday for a 3 moth subscription, and stil got no Premium. It is paid, and can show it, ...
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- Community Legend
- 810 Views
- 3 replies
- 0 likes
- 810 Views
- 3 replies
- 0 likes
No Paysafe Card Option
PlanFree/PremiumCountryPortugalDevicePCOperating SystemWindows My Question or Issue When I try to buy premium for Spotify , the only options are Paypal and Credit Card, but I want to pay with paysafecard
- Plan Free/Premium Country Portugal Device PC Operating System Windows My Question or Issue When I try to buy premium for Spotify , the only options are Paypal and Cre...
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- Roadie
- 1786 Views
- 1 replies
- 0 likes
- 1786 Views
- 1 replies
- 0 likes
Spotify doesn't accept Revolut card for international users
Hello community, I have tried to pay my premium subscription with my Revolut card, but it says "Your payment method and country don't match. To continue, change your account's location or use a different payment method." Location: RomaniaIf I change ...
- Hello community, I have tried to pay my premium subscription with my Revolut card, but it says "Your payment method and country don't match. To continue, change your account's location or use a ...
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- Roadie
- 5319 Views
- 1 replies
- 0 likes
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PremiumRevolut
- 5319 Views
- 1 replies
- 0 likes
I can't link my PayPal account to my Spotify account
PlanPremiumCountrySouth AfricaDevice(iPhone 6s)Operating System(Windows 10)My Question or IssueI tried to update my new card details to my Premium subscription, but it does not seem to accept it. I don't know if I should wait until my current card of...
- Plan Premium Country South Africa Device (iPhone 6s) Operating System (Windows 10) My Question or Issue I tried to update my new card details to my Premium subscription, but it does not seem...
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- Spotify Star
- 1523 Views
- 3 replies
- 0 likes
- 1523 Views
- 3 replies
- 0 likes
Superuser Contribution My premium subscription (headspace included) was canceled and now i can’t resubscribe
/PremiumCountryNotwayDevice(iPhone 8Operating System(iOS 10 My Question or IssueMy premium subscription (headspace included) was canceled when my Credit card was stolen. I when I’m trying to resubscribe I’m not able to get the same option can you hel...
- /Premium Country Notway Device (iPhone 8 Operating System (iOS 10 My Question or Issue My premium subscription (headspace included) was canceled when my Credit card was stolen. I when...
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- Spotify Legend
- 822 Views
- 1 replies
- 0 likes
- 822 Views
- 1 replies
- 0 likes