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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67329 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132627 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68088 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251022 Views
154 replies
13 likes
PlanPremiumCountry Finland My Question or IssueHello I just changed my subscription for premium family but I noticed that I have been billed for "Premium + headspace" for two months this year and I know that I haven't changed from "premium". Why Spot...
Plan Premium Country Finland My Question or Issue Hello I just changed my subscription for premium family but I noticed that I have been billed for "Premium + headspace" for two months ...
Spotify Legend
374 Views
1 replies
0 likes
PlanFree CountryIndia DeviceSAMSUNG A50s Operating SystemAndroid 10 My Question or IssueI am unable to get my Free one month trial for student account even when I am verified and haven't used Premium before. It straight away went to payment. It showe...
Plan Free Country India Device SAMSUNG A50s Operating System Android 10 My Question or Issue I am unable to get my Free one month trial for student account ev...
Casual Listener
748 Views
6 replies
0 likes
PlanPremiumCountryGermanyDeviceBMW Connected Music My Question or Issue Dear spotify team,I found a notice that I will be charged with 9,99€ the next days although this premium account is paid by BMW connected music. Reference 1245422769566109-1-2I w...
Plan Premium Country Germany Device BMW Connected Music My Question or Issue Dear spotify team, I found a notice that I will be charged with 9,99€ the next days althou...
Spotify Legend
840 Views
1 replies
0 likes
PlanFamily/PremiumCountryUSADeviceSamsung Galaxy Note 10+ My Question or IssuePeriodically, my payment will come off the wrong account in my PayPal. We have multiple accounts and cards linked, and I'm not able to correct the issue in PayPal, or Spoti...
Plan Family/Premium Country USA Device Samsung Galaxy Note 10+ My Question or Issue Periodically, my payment will come off the wrong account in my PayPal. We have multiple acco...
Spotify Star
680 Views
1 replies
0 likes
Plan - PremiumCountry - USA Yesterday I redeemed a gift card that was supposed to give me 6 months of Spotify Premium, after redeeming the entire thing malfunctioned and the gift card no longer works. I do not have my premium and personally feel a bi...
Plan - Premium Country - USA Yesterday I redeemed a gift card that was supposed to give me 6 months of Spotify Premium, after redeeming the entire thing malfunctioned and the gift card no l...
Spotify Star
457 Views
1 replies
0 likes
So many Spotify users in these times of this Coronavirus hardship, really appreciate Spotify's awesome service! It would be super appreciated by millions of free users to be able to upgrade to Premium service, with a 3 month free period. Many of us f...
So many Spotify users in these times of this Coronavirus hardship, really appreciate Spotify's awesome service! It would be super appreciated by millions of free users to be able to upgrade to Premiu...
Community Legend
3463 Views
5 replies
2 likes
Hello, I'm Andrew . When I sign up for Spotify (for $9.99 for 3 months of premium) then I had a job . Now is don't , and I got charged $10 to my acc and I never got any email to my Gmail acc about getting charged . I really need my money back for foo...
Hello, I'm Andrew . When I sign up for Spotify (for $9.99 for 3 months of premium) then I had a job . Now is don't , and I got charged $10 to my acc and I never got any email to my Gmail acc ab...
Community Legend
432 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
501 Views
1 replies
0 likes
PlanFree/PremiumCountry uk Device(iPhone 6Operating System(iOS )Can anyone help, i took out premium and cancelled it a few months ago. I shut my Facebook page, completely deleted it, when i log into my spotify now (i managed to change password and no...
Plan Free/Premium Country uk Device (iPhone 6 Operating System (iOS ) Can anyone help, i took out premium and cancelled it a few months ago. I shut my Facebook page, completely...
Casual Listener
2025 Views
2 replies
0 likes
Hello , I’m Matteo I’m experiencing a problem during the premium activation page .Once everything was confirmed, the credit card was inserted, the classic confirmation code that you see on the bank app was sent to me, by mistake I closed that page an...
Hello , I’m Matteo I’m experiencing a problem during the premium activation page .Once everything was confirmed, the credit card was inserted, the classic confirmation code that you see on the bank a...
Spotify Legend
660 Views
3 replies
1 likes
PlanStudent premiumCountryIndiaDeviceAsus Zenfone Max pro m1Operating SystemAndroid pie My Question or IssueI tried to subscribe the student premium but my credit card was declined as it doesn't allow monthly subscription but money was charged and I ...
Plan Student premium Country India Device Asus Zenfone Max pro m1 Operating System Android pie My Question or Issue I tried to subscribe the student premium but my credit card was d...
Spotify Legend
603 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to have the premium subscription with Hulu and now the Hulu part went away. I still wa...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used ...
Spotify Star
817 Views
3 replies
0 likes
PlanPremiumCountrynyc USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PLAYSTATION 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Hulu is gone after I updated my payment. I would love to continue my subsc...
Plan Premium Country nyc USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PLAYSTATION 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Qu...
Spotify Star
286 Views
1 replies
0 likes
Depois de cancelar minha assinatura Premium eu resgatei um gift card de 6 meses. Mas ele não entrou e eu estou com medo de perder meu acesso Premium
Depois de cancelar minha assinatura Premium eu resgatei um gift card de 6 meses. Mas ele não entrou e eu estou com medo de perder meu acesso Premium
Spotify Star
234 Views
1 replies
0 likes
My question is, I am on a 3 month Spotify gift card and I was wondering, if I get another 12 month gift card will I be able to apply it at that time. Right now it’s been a week and will I be able to redeem it by next week? I’m going somewhere else an...
My question is, I am on a 3 month Spotify gift card and I was wondering, if I get another 12 month gift card will I be able to apply it at that time. Right now it’s been a week and will I be able to ...
Spotify Star
369 Views
1 replies
1 likes
With a premium account, I had hoped for the option to have what I am playing on one device be heard simultaneously on another of my linked devices. 'Not just following (reading) what song is playing but hearing it as well. Is this possible?
With a premium account, I had hoped for the option to have what I am playing on one device be heard simultaneously on another of my linked devices. 'Not just following (reading) what song is&nbs...
Casual Listener
450 Views
2 replies
0 likes
I realized there was an issue when I could not log into Hulu on my laptop although I had been logged in on my iphone with my current plan. So I log out of Hulu on my iphone and try to sign in again and selected the restore purchase and it said no sub...
I realized there was an issue when I could not log into Hulu on my laptop although I had been logged in on my iphone with my current plan. So I log out of Hulu on my iphone and try to sign in again a...
Moderator
5111 Views
1 replies
0 likes
Hi, I have an issue where I am based in Lithuania and my card is from Revolut GB. Not only Spotify does not allow me to make payment subscriptions but it is willing to charge me a GB rate of 12EUR, not an LT one of 7EUR. Their support is useless - I'...
Hi, I have an issue where I am based in Lithuania and my card is from Revolut GB. Not only Spotify does not allow me to make payment subscriptions but it is willing to charge me a GB rate of 12EUR, n...
Roadie
367 Views
1 replies
0 likes
PlanStudent PremiumCountryUSADeviceWindows hp laptop, RokuOperating SystemWindows My Question or IssueI signed up for the Student Premium Spotify account which comes with access to Hulu and Showtime. I previously activated the Hulu account and on my ...
Plan Student Premium Country USA Device Windows hp laptop, Roku Operating System Windows My Question or Issue I signed up for the Student Premium Spotify account which comes with acc...
Moderator
450 Views
2 replies
1 likes
The same thing happened to me today. I subscribed to the student discount option and money was debited from my account and Spotify premium isn't activated....I checked my account status and it is showing me as a free user...!!!Please refund my money ...
The same thing happened to me today. I subscribed to the student discount option and money was debited from my account and Spotify premium isn't activated....I checked my account status and it is sho...
Spotify Star
464 Views
1 replies
0 likes
