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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

150665 Views

69 replies

10 likes

Premium for Family
  • 150665 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

96449 Views

89 replies

4 likes

  • 96449 Views
  • 89 replies
  • 4 likes

[Android][Subscription] Bayar premium family pakai tahapan xpresi bca

Setiap kali mau bayar pakai xpresi bca family atau apapun tetap tidak bisa, saya yakin isinya sudah benar, mohon bantuannya

Visitor

Setiap kali mau bayar pakai xpresi bca family atau apapun tetap tidak bisa, saya yakin isinya sudah benar, mohon bantuannya

OneByBoo

Roadie

818 Views

1 replies

0 likes

Android
Subscription
  • 818 Views
  • 1 replies
  • 0 likes

Payment issue. Something went wrong. Try again, or get help.

PlanPremiumCountrySingaporeDevice[ Windows 10, Chrome 81 ] and [ Google chrome mobile browser Android 9 ]Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue- Tried updating my payment method with 3 different debit cards but n...

Casual Listener

Plan Premium Country Singapore Device [  Windows 10, Chrome 81   ]  and [ Google chrome mobile browser Android 9 ] Operating System (iOS 10, Android Oreo, Windows 10,e...

OneByBoo

Roadie

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como no pudimos tomar tu pago, hemos puesto tu suscripción en pausa por el momento.

Nunca tuve problemas de pago con mis tarjetas de crédito, todos los pagos de spotify los realizo por débito automático y los cargos los carga Spotify.No entiendo porque dicen que no pueden procesar la carga del pago, necesitaria una explicacion.Me di...

Casual Listener

Nunca tuve problemas de pago con mis tarjetas de crédito, todos los pagos de spotify los realizo por débito automático y los cargos los carga Spotify. No entiendo porque dicen que no pueden procesar...

Sebasred

Casual Listener

1404 Views

5 replies

0 likes

no pudimos tomar tu pago
  • 1404 Views
  • 5 replies
  • 0 likes

Superuser Contribution cannot change subscription

PlanPremiumCountryGreece DeviceSamsung Galaxy Note 8 My Question or Issue Hi all, I used to have my active student subscription but I found that this month I was charged for the premium family without having it enabled. I did look at it but I did not...

Visitor

Plan Premium Country Greece   Device Samsung Galaxy Note 8   My Question or Issue   Hi all,  I used to have my active student subscription but I found that this month I...

Elena

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Something went wrong. Try again, or get help

HiI'm from Indonesia and also facing the same problem. I'm trying to subscribe Premium Family but Something went wrong that i get. I've tried with other cards which works fine but there is same problem. I've tried with incognito mode or other browser...

Casual Listener

Hi I'm from Indonesia and also facing the same problem. I'm trying to subscribe Premium Family but Something went wrong that i get. I've tried with other cards which works fine but there is same pro...

Elena

Moderator

2842 Views

4 replies

0 likes

  • 2842 Views
  • 4 replies
  • 0 likes

Superuser Contribution I'm still getting charged for premium even though I upgraded to the family plan months ago.

PlanPremium FamilyCountry CanadaDeviceSamsung Galaxy 9 My Question or Issue I'm being charged twice a month. Once for Premium and once for the Family plan that I upgraded months ago. I've searched these forums for a solution but can't find anything h...

Casual Listener

Plan Premium Family Country  Canada Device Samsung Galaxy 9     My Question or Issue  I'm being charged twice a month. Once for Premium and once for the Family plan that ...

Elena

Moderator

1622 Views

7 replies

0 likes

  • 1622 Views
  • 7 replies
  • 0 likes

Keeps saying there is a problem when I go to pay for premium, and won’t let me get premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

773 Views

3 replies

0 likes

  • 773 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pagamento conta estudante

Plan estudante Free/Premium premiumCountry Brazil Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFiz o cadastro e estou aprovado como estudante, inclusive já paguei...

Visitor

Plan estudante  Free/Premium premium Country Brazil    Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...

Mario

Spotify Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Can't register in any premium subscriptions

PlanFreeCountryPhilippines DeviceVIVO V7 PLUS Operating SystemANDROID My Question or Issuehello there! I just want to raised my concerned regarding my spotify, i have a premium account before, but i failed to renew it so the status now is back to FRE...

Visitor

Plan Free Country Philippines   Device VIVO V7 PLUS   Operating System ANDROID   My Question or Issue hello there!  I just want to raised my concerned regarding my sp...

OneByBoo

Roadie

1222 Views

1 replies

0 likes

  • 1222 Views
  • 1 replies
  • 0 likes

I can not buy spotify premium

PlanPremiumCountryUnited States of AmericaDeviceWindows ComputerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have tried multiple times to buy spotify premium, but this error keeps appearing. I have waited a week and s...

Casual Listener

Plan Premium Country United States of America Device Windows Computer Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have tried multiple times t...

OneByBoo

Roadie

619 Views

3 replies

0 likes

  • 619 Views
  • 3 replies
  • 0 likes

Spotify premium with Hulu subscription no longer has hulu how do I get it back

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

937 Views

1 replies

0 likes

Subscription payment options
  • 937 Views
  • 1 replies
  • 0 likes

Superuser Contribution Addebiti continui senza abbonamento premium .

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

934 Views

2 replies

0 likes

Addebiti continui senza abbonamento premium
  • 934 Views
  • 2 replies
  • 0 likes

Superuser Contribution Vodafone Premium Contact - change to spotify help!

My Vodafone Premium Spotify subscription expires on this month.To access Spotify Premium after my contract ends and not be linked to the Vodafone account, would I need to cancel the Vodafone subscription and then will I be able to subscribe direct wi...

Visitor

My Vodafone Premium Spotify subscription expires on this month. To access Spotify Premium after my contract ends and not be linked to the Vodafone account, would I need to cancel the Vodafone subscr...

Mario

Spotify Legend

1383 Views

1 replies

0 likes

Account
Subscriptions
vodafone
Vodafone premium
  • 1383 Views
  • 1 replies
  • 0 likes

Solved!! Premium Payment failed

PlanFree -> Premium StudentCountryUSADevice(iPhone 6, Dell Laptop)Operating System(iOS 12.4, Windows 10) My Question or IssueHi, I applied for my premium student account about a month ago, and noticed an error saying that my payment was declined yest...

Visitor

Plan Free -> Premium Student Country USA Device (iPhone 6, Dell Laptop) Operating System (iOS 12.4, Windows 10)   My Question or Issue Hi, I applied for my premium student account a...

OneByBoo

Roadie

1258 Views

1 replies

0 likes

Student
Visa Prepaid
  • 1258 Views
  • 1 replies
  • 0 likes

Questioning whether I've paid for two premium accounts

PlanPremiumCountryUSA DevicePC, iPhone XROperating SystemWindows 10 64 bit My Question or IssueHello, I recently realized that I have two logins. One being logged in through Facebook, which has all my playlists. I also realized I have a separate acco...

Visitor

Plan Premium Country USA   Device PC, iPhone XR Operating System Windows 10 64 bit   My Question or Issue Hello, I recently realized that I have two logins. One being logged in t...

OneByBoo

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Retry payment

Why can't I just press a button to retry the payment? I didn't have enough money on the account when the autogiro tried to draw the money.The only option was to "update" my details by simply readding the card information. Spotify impresses by constan...

Music Fan

Why can't I just press a button to retry the payment? I didn't have enough money on the account when the autogiro tried to draw the money. The only option was to "update" my details by simply read...

solamyl

Visitor

2117 Views

3 replies

0 likes

  • 2117 Views
  • 3 replies
  • 0 likes

Solved!! Buying Permium with gift card

So I wanted to buy premium and I got a question I dont have paypal but I have cash and I wanted to buy premium with a gift card Problem is I never bought Premium before on this account so technically I am unable to buy it Is there a solution to fix i...

Casual Listener

So  I wanted to buy premium and I got a question  I dont have paypal but I have cash and I wanted to buy premium with a gift card  Problem is I never bought Premium before on this a...

Bittencourt

Spotify Star

2300 Views

5 replies

0 likes

  • 2300 Views
  • 5 replies
  • 0 likes

Payment

PlanFreeCountryTurkey Device(Huawei P20 lite) Operating System( Android Oreo) My Question or IssuePayment is unsuccesful. Spotify keeps saying that my payment is unsuccesful, those my credit card has enough fund and still valid. I used to have premiu...

Visitor

Plan Free Country Turkey  Device (Huawei P20 lite)  Operating System ( Android Oreo)   My Question or Issue Payment is unsuccesful. Spotify keeps saying that my pay...

OneByBoo

Roadie

1365 Views

1 replies

0 likes

Payment
  • 1365 Views
  • 1 replies
  • 0 likes

Payment Issue

PlanFreeCountryArgentinaDeviceSamsung Galaxy A20Operating SystemAndroid One My Question or IssueI am unable to update the payment method. I have a credit card and when I enter the info on it, the page says it has to be a valid number. I tried multipl...

Visitor

  Plan Free Country Argentina Device Samsung Galaxy A20 Operating System Android One   My Question or Issue I am unable to update the payment method. I have a credit card and whe...

OneByBoo

Roadie

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

El cobro mensual si se realizo pero sigue diciendo que actualice los datos de mi tarjeta

PlanFamiliarCountryMéxico My Question or Issue Aparecio el anuncio de que no se pudo hacer el pago, asi que me meti fondos a mi tarjeta y al actualizar los datos de la tarjeta en spotify para que se haga el cobro la cantidad de 149 pesos se desconto ...

Newbie

  Plan Familiar Country México       My Question or Issue   Aparecio el anuncio de que no se pudo hacer el pago, asi que me meti fondos a mi tarjeta y al actualizar...

OneByBoo

Roadie

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
  • 0 likes