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Subscriptions

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • IsabelaSantos
  • Casual Listener
  • 147942 Views
  • 100 replies
  • 12 likes
  • 147942 Views
  • 100 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 17017 Views
  • 27 replies
  • 4 likes
  • 17017 Views
  • 27 replies
  • 4 likes

Superuser Contribution Maximum Spotify Premium accounts

I have several devices in a private residence that all have their own premium account. Currently they're split over two credit cards, is there a limit to how many accounts can be registered to a single credit cards?

  • Visitor
  • I have several devices in a private residence that all have their own premium account. Currently they're split over two credit cards, is there a limit to how many accounts can be registered to a sing...
  • Peter
  • Spotify Legend
  • 1389 Views
  • 2 replies
  • 0 likes
  • 1389 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Travel to Venezuela

HiI'm traveling to Venezuela next year for a few months and I have a Spotify premium subscription. Will like to know if I can listen to Spotify while I'm there?Thank youDaniel

  • Casual Listener
  • Hi I'm traveling to Venezuela next year for a few months and I have a Spotify premium subscription. Will like to know if I can listen to Spotify while I'm there? Thank you Daniel
  • Peter
  • Spotify Legend
  • 2327 Views
  • 8 replies
  • 0 likes
  • 2327 Views
  • 8 replies
  • 0 likes

Superuser Contribution Google Home Mini Offer

PlanPremium for FamilyCountryUSADeviceN/AOperating SystemN/A My Question or IssueWhen I saw the offer for a free Google Home Mini with a family plan, I thought I would reup my subscription. The purchase went through properly, but I'm having trouble r...

  • Newbie
  •   Plan Premium for Family Country USA Device N/A Operating System N/A   My Question or Issue When I saw the offer for a free Google Home Mini with a family plan, I thought I woul...
  • Peter
  • Spotify Legend
  • 2274 Views
  • 3 replies
  • 0 likes
  • 2274 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Free Google Home Mini offer not redeeming (Dec 2019)

PlanPremium FamilyCountryUSA My Question or IssueI received an e-mail offer for a free Google Home Mini if I linked my Google and Spotify accounts. However, redeeming the offer in the Google Store page, I receive a message that the order is ineligibl...

  • Visitor
  • Plan Premium Family Country USA   My Question or Issue I received an e-mail offer for a free Google Home Mini if I linked my Google and Spotify accounts.  However, redeeming the offer...
  • sabrinasheph
  • Newbie
  • 2192 Views
  • 9 replies
  • 4 likes
  • 2192 Views
  • 9 replies
  • 4 likes

Solved!!Superuser Contribution Google mini home redemption

I have an individual premium account and have been trying to redeem the google mini for quite sometime, however as soon as I clicked confirm and moved onto the next page with a saying that an error has occurred: An error occurredWe're sorry but you'r...

  • Casual Listener
  • I have an individual premium account and have been trying to redeem the google mini for quite sometime, however as soon as I clicked confirm and moved onto the next page with a saying that an error h...
  • Nat2Nat
  • Casual Listener
  • 989 Views
  • 5 replies
  • 0 likes
  • 989 Views
  • 5 replies
  • 0 likes

Solved!! Xbox Game Pass

CountryUnited KingdomMy Question or IssueThe 6 month Spotify premium bonus says im ineligible for the bonus, can I have some help with it, please?

  • Casual Listener
  • Country United Kingdom My Question or Issue The 6 month Spotify premium bonus says im ineligible for the bonus, can I have some help with it, please?
  • osornios
  • Spotify Star
  • 1076 Views
  • 1 replies
  • 0 likes
  • 1076 Views
  • 1 replies
  • 0 likes

Getting charged twice

I got charged on December 8th and again on December 9th from Spotify Stockholm SWE? When I go to my subscription page it only shows one subscription. And why there is no contact e-mail? I swear contact e-mails are still a thing.Also why do I have to ...

  • Visitor
  • I got charged on December 8th and again on December 9th from Spotify Stockholm SWE? When I go to my subscription page it only shows one subscription.   And why there is no contact e-mail? I sw...
  • osornios
  • Spotify Star
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Bought Spotify Premium but I still got a Free Account

PlanFree, but it should be PremiumCountryThe NetherlandsDeviceSamsung Galaxy A50Operating SystemAndroidMy Question or IssueMy mom and I bought Spotify Premium for my account yesterday, but Spotify still says that my account is a Free Account. We boug...

  • Casual Listener
  • Plan Free, but it should be Premium Country The Netherlands Device Samsung Galaxy A50 Operating System Android My Question or Issue My mom and I bought Spotify Premium for my account yesterd...
  • k58qyvpr-k_5
  • Casual Listener
  • 2192 Views
  • 3 replies
  • 0 likes
  • 2192 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Charged For Google Home Mini, cancelled, now can't redeem the offer

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9+Operating SystemAndroid Something My Question or IssueI got an email saying my google home mini is available, and after having to try again and again to even get to the checkout page itself, I se...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android Something   My Question or Issue I got an email saying my google home mini is available, and after...
  • Mario
  • Spotify Legend
  • 1029 Views
  • 6 replies
  • 1 likes
  • 1029 Views
  • 6 replies
  • 1 likes

Solved!! My bank card

pleas i log out of my account and my card still working in this account i want to cancel but i cant because i lost the email and the password can u pls help me to remove my card. Thsnks

  • Visitor
  • pleas i log out of my account and my card still working in this account i want to cancel but i cant because i lost the email and the password can u pls help me to remove my card.  Thsnks
  • Erin_Baxter
  • Music Fan
  • 804 Views
  • 1 replies
  • 0 likes
  • 804 Views
  • 1 replies
  • 0 likes

Paypal in Romania

PlanFree CountryRomaniaDeviceHTC Desire 12+Operating SystemAndroidMy Question or IssueSo, I want to get premium, and i have a maestro card, and I get why you don`t allow payment with maestro cards.But usually when it goes like this i pay with paypal,...

  • Visitor
  • Plan Free  Country Romania Device HTC Desire 12+ Operating System Android My Question or Issue So, I want to get premium, and i have a maestro card, and I get why you don`t allow paymen...
  • osornios
  • Spotify Star
  • 1118 Views
  • 1 replies
  • 2 likes
  • 1118 Views
  • 1 replies
  • 2 likes

Google Home Offer to Premium Member

PlanPremiumCountryUSA My Question or IssueWhat does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Spotify-distributed code on the Google Store. What do I need to do to get c...

  • Visitor
  • Plan Premium Country USA   My Question or Issue What does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Sp...
  • Billy-J
  • Spotify Star
  • 1387 Views
  • 5 replies
  • 1 likes
  • Google Home Mini
    Google Mini
  • 1387 Views
  • 5 replies
  • 1 likes

Free Google mini. Can i reset it and disconnect my accounts? Will i be charged if i do that?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Billy-J
  • Spotify Star
  • 789 Views
  • 4 replies
  • 0 likes
  • 789 Views
  • 4 replies
  • 0 likes

Solved!! Google Home Mini reservation question

I accidentally clicked the button to queue a reserve for a Google Home Mini from an email I got, but I don't want one. I have not filled out the follow up email form I received or linked to a Google account, would that be enough to keep me from being...

  • Visitor
  • I accidentally clicked the button to queue a reserve for a Google Home Mini from an email I got, but I don't want one. I have not filled out the follow up email form I received or linked to a Google ...
  • Billy-J
  • Spotify Star
  • 674 Views
  • 1 replies
  • 0 likes
  • 674 Views
  • 1 replies
  • 0 likes

How to Buy Gift Subscritions?

Hi all ... wow I agree with some (old, broken) posts I've found ... why is giving Spotify my money so hard? I want to buy a gift subscription for a friend - through this site - not going to a store and buying a plastic gift card. Can't I do it online...

  • Regular
  • Hi all ... wow I agree with some (old, broken) posts I've found ... why is giving Spotify my money so hard?   I want to buy a gift subscription for a friend - through this site - not going to ...
  • ListenToGlobal
  • Composer
  • 1624 Views
  • 3 replies
  • 4 likes
  • 1624 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution Will it go free immediately or after 3 months?

Hi! I was wondering if I cancel my subscription today (spotify free), the same day as I payed for the 3 months offer for 99 (SWE) KR. Is my account going immediately free and I can't listen offline, or will it continue to stay premium during those 3 ...

  • Regular
  • Hi! I was wondering if I cancel my subscription today (spotify free), the same day as I payed for the 3 months offer for 99 (SWE) KR. Is my account going immediately free and I can't listen offline, ...
  • Peter
  • Spotify Legend
  • 792 Views
  • 3 replies
  • 0 likes
  • 792 Views
  • 3 replies
  • 0 likes

Free Google Mini

Hello, I ordered a free mini google today as i got the email but the color I wanted was available and now it is, can i change my order?

  • Casual Listener
  • Hello, I ordered a free mini google today as i got the email but the color I wanted was available and now it is, can i change my order?  
  • Billy-J
  • Spotify Star
  • 657 Views
  • 5 replies
  • 0 likes
  • 657 Views
  • 5 replies
  • 0 likes

Subscription ( 3 Months Free Trial for new user )

PlanPremiumCountryPHDeviceRealme 5Operating SystemAndroid 9Card UsedVISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 on the first day?I am new user, account created today 12/8/2019 PST 3:00am Do you have solution for t...

trial.PNG Trial 1.PNG
  • Casual Listener
  • Plan Premium Country PH Device Realme 5 Operating System Android 9 Card Used VISA Credit Card   My Question or Issue     In my credit card, I was billed by Php 129 ...
  • Billy-J
  • Spotify Star
  • 944 Views
  • 5 replies
  • 0 likes
  • new
    Subscription
    Trial
  • 944 Views
  • 5 replies
  • 0 likes

Can I get a Google Home Mini with the Spotify Premium + HULU subscription?

Hi, I currently have the Spotify Premium w/HULU membership (which is is no longer available) and I was wondering how/if I can get a Google Home Mini with this subscription. I have seen mixed results, with some people saying yes, but no definite answe...

  • Newbie
  • Hi,  I currently have the Spotify Premium w/HULU membership (which is is no longer available) and I was wondering how/if I can get a Google Home Mini with this subscription. I have seen mixed r...
  • Billy-J
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Same Account - Double Charged

PlanSpotify Family My Question or IssueI got charged for my new plan which I switched to Family Spotify which I got charged accordingly. It then notified on my spotify account that payment was unsuccessful yet I was not refunded of my previous paymen...

  • Visitor
  • Plan Spotify Family       My Question or Issue I got charged for my new plan which I switched to Family Spotify which I got charged accordingly. It then notified on my spotify ac...
  • Billy-J
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes