Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 168784 Views
- 110 replies
- 12 likes
- 168784 Views
- 110 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18727 Views
- 27 replies
- 4 likes
- 18727 Views
- 27 replies
- 4 likes
Switching from Solo Premium to already established Family Premium
I currently have my own Premium account (just for me). My parents have a Family Premium account. As I am moving back in with them for the foreseeable future, I wanted to switch my Premium account over into their Family Premium account. Is this possib...
- I currently have my own Premium account (just for me). My parents have a Family Premium account. As I am moving back in with them for the foreseeable future, I wanted to switch my Premium account ove...
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- Spotify Star
- 392 Views
- 1 replies
- 0 likes
- 392 Views
- 1 replies
- 0 likes
Solved!! hi i need help !
ok so this will be the first time you are getting this question . The other day i was on a forum where they conducted giveaways . And i won a giveaway of a premium spotify account . the one who conducted the giveaway gave me a username and password ,...
- ok so this will be the first time you are getting this question . The other day i was on a forum where they conducted giveaways . And i won a giveaway of a premium spotify account . the one wh...
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- Not applicable
- 708 Views
- 6 replies
- 0 likes
- 708 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Offline playing not working
Just reset my phone and re-downloaded the Spotify app. I have a premium account and never had an issue before playing any of my music offline. Now I can’t listen to any of my music without using data on the road. HELP!!
- Just reset my phone and re-downloaded the Spotify app. I have a premium account and never had an issue before playing any of my music offline. Now I can’t listen to any of my music without using data...
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- Spotify Legend
- 532 Views
- 1 replies
- 0 likes
- 532 Views
- 1 replies
- 0 likes
Superuser Contribution Google Home Mini Order
I ordered a Google Home Mini during the promotion to get one for free for Premium subscribers. I placed my order on 12/22 and it just says that the order is delayed. The color I selected is out of stock. Is there any way I can change the color to one...
- I ordered a Google Home Mini during the promotion to get one for free for Premium subscribers. I placed my order on 12/22 and it just says that the order is delayed. The color I selected is out of st...
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- Spotify Legend
- 558 Views
- 2 replies
- 0 likes
- 558 Views
- 2 replies
- 0 likes
Where can I find the Spotify code on my Currys receipt?
I bought a tv from Currys and it said that I could get 6 months Spotify for free. I’ve looked on my receipt and I can’t see an obvious code that I should enter into Spotify. I bought the tv in store. What does the code format look like, or should it ...
- I bought a tv from Currys and it said that I could get 6 months Spotify for free. I’ve looked on my receipt and I can’t see an obvious code that I should enter into Spotify. I bought the tv in ...
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- Roadie
- 6766 Views
- 1 replies
- 0 likes
- 6766 Views
- 1 replies
- 0 likes
I happened to linke my bank account to the unknown Spotify account on my phone.
Lately, I have changed my plan to Spotify Premium. But I have just found that the Spotify account I use in my phone is not mine but the unknown. I have no idea how the account were logged in in my phone. I would like delete the payment method from th...
- Lately, I have changed my plan to Spotify Premium. But I have just found that the Spotify account I use in my phone is not mine but the unknown. I have no idea how the account were logged in in ...
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- Roadie
- 454 Views
- 1 replies
- 0 likes
- 454 Views
- 1 replies
- 0 likes
Superuser Contribution Official promo not working
I have been trying for several days to get a Premium subscription with 3 months free.This is advertised in an Instagram ad from the official Spotify account with a link to the Spotify subscriptions page (i.e. no 3rd party links).Once on that page I n...
- I have been trying for several days to get a Premium subscription with 3 months free. This is advertised in an Instagram ad from the official Spotify account with a link to the Spotify subscriptions...
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- Spotify Legend
- 681 Views
- 6 replies
- 0 likes
- 681 Views
- 6 replies
- 0 likes
Credit card expiration date passed and missed payment
PlanPremium Family My Question or IssueHi, so I'm the admin of our Premium Family plan. Recently i saw the pop-up message "Your last payment didn't work" on the iOS app. I suspected it's because i forgot to update the expiration date of my credit car...
- Plan Premium Family My Question or Issue Hi, so I'm the admin of our Premium Family plan. Recently i saw the pop-up message "Your last payment didn't work" on the iOS app. I suspected it's...
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- Roadie
- 2025 Views
- 1 replies
- 0 likes
- 2025 Views
- 1 replies
- 0 likes
Can't subscribe to premium
Hey guys, when I try subscribe to a family premium account I get a window where it says that I'm getting 3 Months for free. I already used my free 3 months a while ago, so logically I get a error message after the PayPal checkout. However when I clic...
- Hey guys, when I try subscribe to a family premium account I get a window where it says that I'm getting 3 Months for free. I already used my free 3 months a while ago, so logically I get a ...
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- Roadie
- 2850 Views
- 3 replies
- 0 likes
- 2850 Views
- 3 replies
- 0 likes
Solved!! Is free Google mini offer still available?
Hello all, My wife has a premium account, and I thought I read somewhere that existing users can claim the free mini if they've never gotten one, does that mean that my wife technically should be able to do that? If so, how? If it's only for new user...
- Hello all, My wife has a premium account, and I thought I read somewhere that existing users can claim the free mini if they've never gotten one, does that mean that my wife technicall...
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- Spotify Star
- 871 Views
- 1 replies
- 0 likes
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Google Mini
- 871 Views
- 1 replies
- 0 likes
Hulu subscription canceled when I updated my billing info because my credit card was compromised
Can you reenable my subscription for HULU please?
- Can you reenable my subscription for HULU please?
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- Spotify Star
- 797 Views
- 7 replies
- 0 likes
- 797 Views
- 7 replies
- 0 likes
Gift card bought from 7-Eleven is not working
PlanFreeCountryMalaysia Device(iPhone X) Operating System(iOS 13) My Question or Issue Hi, I bought the spotify gift card from 7 eleven, but it doesn't work and shows an error with message "Something went wrong. Try again, or get help." Check with 7-...
- Plan Free Country Malaysia Device (iPhone X) Operating System (iOS 13) My Question or Issue Hi, I bought the spotify gift card from 7 eleven, but it ...
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- Spotify Star
- 2878 Views
- 5 replies
- 0 likes
- 2878 Views
- 5 replies
- 0 likes
Something went wrong. Try again or get help.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to take Spotify Premium Family 3 months trial. But after entering the OTP I am re...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am tr...
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- Spotify Star
- 1313 Views
- 3 replies
- 0 likes
- 1313 Views
- 3 replies
- 0 likes
Superuser Contribution Student Discount Already Redeemed
When I try to update my payment plan to student it says my offer has already been redeemed despite not letting me use the offer
- When I try to update my payment plan to student it says my offer has already been redeemed despite not letting me use the offer
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- Spotify Legend
- 491 Views
- 1 replies
- 0 likes
- 491 Views
- 1 replies
- 0 likes
Superuser Contribution Premium family utan testperiod
Jag vill skaffa Premium Family men eftersom jag (tydligen) redan använt en testperiod så säger den att jag inte kan använda den igen, vilket är ok. Men vart hittar jag abonnemang UTAN testperioder?
- Jag vill skaffa Premium Family men eftersom jag (tydligen) redan använt en testperiod så säger den att jag inte kan använda den igen, vilket är ok. Men vart hittar jag abonnemang UTAN testperio...
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- Spotify Legend
- 376 Views
- 1 replies
- 0 likes
- 376 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Hulu cancelled after payment details updated 01/04/2020
PlanPremiumCountryUSA My Question or IssueI was notified by Spotify yesterday (01/03/2020) that my payment was unable to be processed. My billing date is the 3rd of the month. My bank account had been over drafted due to a billing mistake by my insur...
- Plan Premium Country USA My Question or Issue I was notified by Spotify yesterday (01/03/2020) that my payment was unable to be processed. My billing date is the 3rd of the month. My ban...
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- Spotify Legend
- 4040 Views
- 8 replies
- 2 likes
- 4040 Views
- 8 replies
- 2 likes
[All Platforms][Subscription] Canceling 6 month trail early - will it continue?
I have a 6 month premium trail. If i cancel early (revert to free account), will the trial continue for the remainder of the months? Thanks!
- I have a 6 month premium trail. If i cancel early (revert to free account), will the trial continue for the remainder of the months? Thanks!
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- Spotify Star
- 587 Views
- 1 replies
- 0 likes
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All PlatformsSubscription
- 587 Views
- 1 replies
- 0 likes
Hulu cancelled when I updated payment for Spotify
Plan - PremiumCountry - USA Device - Macbook Pro 2014 I was sent an email from Spotify that I needed to update my payment information. OK, no problem - I did. Later that day I went to Hulu, and instead of hooking me up to another series about aliens,...
- Plan - Premium Country - USA Device - Macbook Pro 2014 I was sent an email from Spotify that I needed to update my payment information. OK, no problem - I did. Later that day I wen...
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- Spotify Star
- 498 Views
- 1 replies
- 0 likes
- 498 Views
- 1 replies
- 0 likes
Solved!! Google Home Mini For Students Promo Code Not Sent/Working?
PlanStudent Premium PlanCountryUnited States My Question or IssueHello, all, hopefully you can help me out. I'm having some issues in getting the free Google Home Mini available to Student Premium accounts, namely that I never received a discount cod...
- Plan Student Premium Plan Country United States My Question or Issue Hello, all, hopefully you can help me out. I'm having some issues in getting the free Google Home Mi...
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- Composer
- 897 Views
- 3 replies
- 2 likes
- 897 Views
- 3 replies
- 2 likes
Superuser Contribution iade talebi
PlanPremiumCountryTürkiyeDevice(iPhone 7 Plus)Operating System(iOS 12, Windows 10,etc.) My Question or Issue spotify aile hesabına geçiş yapacağım için aşağıda belirttiğim makbuz bilgilerime istinaden spotify aboneliğim için kredi kartımdan çekilen t...
- Plan Premium Country Türkiye Device (iPhone 7 Plus) Operating System (iOS 12, Windows 10,etc.) My Question or Issue spotify aile hesabına geçiş yapacağım için ...
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- Community Legend
- 1058 Views
- 2 replies
- 0 likes
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faturaiadekredi kartı
- 1058 Views
- 2 replies
- 0 likes