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Spotify taking £9:99 since 2015 but I’ve never had an account!

Spotify taking £9:99 since 2015 but I’ve never had an account!

Spotify have been taking £9:99 from my PayPal account since 2015. I haven’t got a premium account , tried cancelling but no one gets back to me. 

Please help me cancel this reacuring transaction and refund my premiums. 

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1 Reply

Hey @Rachlew90,

 

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.

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