Spotify universitarios

[Miriamgr964]

Invertí en la suscripción premium para estudiantes, hice todo el procedimiento, mande mis datos y documentos para validar que estoy estudiando y no se me activo la suscripción pero si me quitaron el dinero, estoy muy molesta! Quiero que me hagan un reembolso o me activen mi cuenta.

[SergioDavid]

Hey @Miriamgr964, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

Are you able to see the status of the payments? If the payments show as pending, it means they didn't go through. The funds should get back to you soon. For now, you can try signing up for the discount again using an incognito window to see if it helps.

Let us know how it goes.