Help Wizard

Step 1


Spotify vouchers

Spotify vouchers



I got a spotify voucher with a code (30 euro, 3 months) and I ‘verzilverde’ this one in my account. I got an e-mail that it was OK.


a few days later AND in my app, I got/ am getting notifications that I have to pay to keep my premium account...but I already did...



thanks for the reply


1 Reply

Hey @Barbara30, thanks for your post!


Hmm, that's odd. It sounds like you might have more than one account. Could you go through these steps to check that? Let me know how it goes.


Thanks, take care! 🙂

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