Help Wizard

Step 1


Spotify won't let me get premium?

Spotify won't let me get premium?

After I've filled out the form in order to get premium, and click confirm purchase, an error note shows up saying that "Something went wrong. Please try again." I've tried signing up on both my computer browser and phone browser, both have the same problem. I've turned on location sharing services just in case the address is the problem, nothing changed.
1 Reply

Hey @broomst1ck,


Thanks for the post.


We'll do our best to help out.


Since this is happening both on your phone and PC, it could be a network related issue. Could you try connecting to another network, opening a private/ incognito browser window and signing up through this link.


Let us know if that works.

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