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Started free 7-Day Trial by mistake

Started free 7-Day Trial by mistake

Hello,

 

when I was starting Spotify I wanted to skip the current song but there was a Pop-Up when I clicked and so i started a free 7-day trial by mistake but the problem is:

1. i don´t need premium right now

2. i don´t want to pay when the trial is over

3. i don´t know where to cancel it

 

On my profile, when i´m in the susbcription page, it´s saying that the subscription will end in 7 days and that I will hear ads again. Also I hadn´t to give a payment possibility

Reply
1 Reply

Hey @xredwolfx

Apologies for the late reply, but maybe I can still help 🙂

 

Yes, when your trial is over, you'll return to the free ad-supported version. If you are on the 7 day free trial, you shouldn't have been asked to enter your payment details, and it shouldn't charge you when the trial is over.

 

I hope this helps!

Billy-JSpotify Star
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