Student premium

[anastasia_pearl]

Hello, 

I subscribe as a student because I am a uni student however, it's telling me to pay an individual premium.

Is there a way that I could pay a student premium than an individual premium?

Thank you for the help!

[Lyubka]

Hey @anastasia_pearl,

Thank you for reaching out here in the Community.

Based on what you're describing it's possible that you verified your student discount with SheerID, but never activated the discounted subscription itself. If you've already been verified by SheerID, you should have received an email with a link for activation. You can click on the link to activate the offer.
 

Tip: The link from SheerID is valid for 7 days. 
 

We'd recommend that you check all your email addresses, spam folders included and see if the email with the activation link is to be found there.

If you still can't find it or if the link is no longer active, we recommend reaching out to SheerID here. Their customer support team will happily help out with the whole verification process, as they are the ones in charge of it and we don't have access to their systems.
 

Hope this helps. If you need anything else, the Community is here for you.