Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Sub.

Sub.

I tried buying the student deal before I realized it was for college students only. So I backed out of it and it didn't say anything about charging me, I went out and bought the normal subscription for 10, and I check my bank account and it had charged me for both -.- nice.
Reply
1 Reply

Hey @Joeynova1250,

 

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email 🙂

 

A pending charge is a part of your bank or credit card company's authorization process. When you submit a payment, they place a temporary authorization on the funds. If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear.

 

The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

 

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts