Help Wizard

Step 1


I was double billed twice

I was double billed twice

I was double billed last month and it looks like it is trying to do it again this month.  Is there a customer service number where I can contact someone to get this corrected?

1 Reply

Hey @displeased,


I'm sure we can help figure out what's happened here. 


First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts