Subscibtion but says free

[xsardas300]

I have Subcribtion over my Provider Salt since 10.4.2016. But My Account say i'm sill free. I tried to login new on any divice but didn't workd. i'm using the right login i check it whit my provider.

[EthanS1]

Hey @xsardas300!

If you’ve run through the subscriptions process but are finding that you don’t have access to premium, don’t worry! Please take a few seconds to look over this thread, give it a read, the lovely team at Spotify have also added a survey feature which will help you detect if there is a specific problem!

Any other problems or questions- Just let me know! 🙂

[xsardas300]

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