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Subscription Charges

Subscription Charges

Hello, 

 

I am still being charged on an account I turned off several months ago. I reached out previously about this issue, but would like to contact someone directly to ensure I am no longer being billed for the account and refunded for previous deductions. When I log into my old account it says it is under the "FREE" subscription so not sure why this keeps happening. 

 

Thanks. 

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